Tata Sky Complaints & Reviews

They installed the Tata sky STB and Dish on 28/11/2021 Sunday 11am. I have paid full amount (₹1840) online at the time of booking. My account is not activated yet.Its showing activation pending.

29/11/2021: I've contacted the local service office and they requested me to pay extra 250 to activate my account (as per them my account showing in sufficient balance)

I have recharged ₹250 to my account via UPI app.
It has been three days since the installation, my account still showing Activation Pending.

Its a pathetic service from Tata sky.
As a tata company employee i never expected such a worse service from a tata group company.

I have contacted the customer care several times and they have no idea about the issue. The reply is same "please give some time, we are working towards this".

My Subscriber ID : [protected]

I have paid full amount online
Please find my Payment split up below.

For Tata Sky HD STB : 1499
For Monthly Package: ( 336.95 + 153.40) = 490.35
Total = ₹1990

Applied the coupon code TSKY150 to avail ₹150 off.
Total amount paid after ₹150 off is = 1840
Please find the payment screenshot.

Extra 250 paid as per the local service operator

All the instruction and the pack expiry messages are being displayed in hindi which are not being understood by us. And we are not seeing option to select Kannada in settings. Only Hindi, English, Tamil, Telugu options are provided. So provide service in my official language. ie Kannada.

Hi, I have recharged Tata sky with Rs. 280 on Nov 16th, I got deduction in my account but the recharge was unsuccessful, I called tata sky customer care they said amount will be refunded within 7-10 working days but today is 12th day still I don't receive refund, if I call them, they are not responding they're disconnecting the call, not responding properly, kindly requesting to resolve my issue asap

Payment of INR 4000 done but no subscriber id received !

Dear Sir,

This is with reference to new TATA Sky D2h connection. I have gone through their website and purchased new connection with channels. the payment of Rs. 2024/- was made through Gpay. the amount is deducted from my account but did not received confirmation of purchase and also subscriber id not generated. I have checked with Gpay customer care and Bank. they informed me that payment was credited in their ICICI bank account. I have given all payment details with transaction reference to TATA Sky customer care and following up for many days. they are not ready to check their account and asking me subscriber id whereas I told them again and again that subscriber Id not generated. still I have not received the payment of Rs. 2024/- . I have also contacted to their Mumbai office and asked for refund but no response from them.

Kindly help me to get the refund.
please note my mobile no. [protected] and email id. [protected]@gmail.com

I made a payment of Rs 500/- to billdeskbqr.[protected]@hdfcbank by mistake. Here is transaction details. Requesting to reverse the payment.
Your Citibank A/c has been debited with INR 500.00 on 26-NOV-2021 at 00:35 and account billdeskbqr.[protected]@hdfcbank has been credited. UPI Ref no.[protected]

I have recharged Tata Sky of 227 rupees at '18 Nov 2021'and money deducted from my account but not get recharged.So i want my refund, please help to get money back ASAP.

Hi, I had made amount of Rs. 604 on 23rd nov 2021 at 1.05pm to tatasky com through gpay. The said amount got tranfered to billdeskbkr. [protected]@hdfcbsnk but it didn't reach the tatasky account... Pls help me...

Dear Concern,

With regards to abv complaint no i already informed tata sky customer care to stop my Binge services they told me that i have to use this for 1 month after that i will discontinued as they taken cancellation request(i also got SMS that on 9th November screenshot of the same is attached)

already i suspended my services till 20th November

Today i called your tata sky care to inform that when they will pick the fire stick accordingly i can available there & handover the same to your technicians but that person told me your account is suspended & i can not chk my dtls for that i have to activate your account & take the request as soon as he activated my Tata sky wallet get debited by 299 & 129RS i request you to refund the same

I made recharge for my old tata sky number. This Tata sky id does not belong to me anymore. Please help me with it.

My experience with TATASKY RECHARGE

I made a recharge for one year online using my master card . The transaction was successful and I received the debit from Master card side and from TATASKY side . After a few minutes I received another message stating that my transaction was unsuccessful and if the money was debited it will get returned in a weeks time and I have to use the link sent as part of the message for making the payment again . I made the second payment and the above process repeated ie first a message came as transaction success followed by transaction unsuccessful. I phoned the Tayasky and they confirmed two payment and when I asked for reimbursement they say 2.5% will get deducted . Why the customer should pay this for a deficiency in the service ?
I am attaching the messages below . Can I now approach the consumer court ?

Dear subscriber, Thank you for availing Tata Sky Annual Cashback Offer. Bonus amount of Rs. 412.5 has been credited to your a/c [protected]. Total balance now is Rs. 5433 To avail your free coupons worth upto Rs 5000, please visit https://bit.ly/free-coupons2

"Tata Sky ID [protected]
Recharge Amt Rs 4956
New A/c balance Rs 5020
Monthly charges Rs 413
Next due date 19-Nov-22

Click http://bit.ly/TDLSM for Mobile app"

Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/c0kBCz4y?a

"Tata Sky ID [protected]
Recharge Amt Rs 4956
New A/c balance Rs 10389
Monthly charges Rs 413
Next due date 14-Dec-23

Click http://bit.ly/TDLSM for Mobile app"

Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/c0kBCz4y?a

The t
TATASKY rep was adamant about service charge for returning my second payment.

This is a pure and simple issue in their online setup for which why should the customer suffer .
Is there a honest Tata official who can look into this ?
I require reimbursement of my second payment without deduction

My tatasky recharge was unsuccessful I got a MSG from tata sky my amnt will be credited back by still I didn't get my amnt plz solve the prblm

Hi
I am facing Tata sky signal issue so many times and setup box also problem tech person has not yet done proper service .
I am going to disconnect Tata sky on next month due to facing issues from your side.

I have been trying to get my deposit money and all wallet balance back as account closed already but tatasky not responding me and refunded money yet.
It's been two months now but still no response.
My Tata sky account no :[protected]

Hello,
Sir mene 10 nov 2021 pe 5040 zeetose dekar baby shark puppet toy reedemd kiyatha aur aaj yaniki 18 nov 2021 pe receive kiya likin usku khol kar job mene dekha ki usme baby shark PUPPET toy ke badleme Baby shark soft toy tha. Tv pe aap likh rehe ki PUPPET TOY aur dene par de rehehe soft toy kiyu ye kya aap log sehi kiye ye toh sahedar na in safi he aisa mot koro jo dena he bohi do please sir.
Mera yeh aasa he ki mera yeh problem ka solution hoga aur mera paas BABY SHARK PUPPET TOY hi ayega yeah mera biswas he.
Thank you.

While in the process of booking a new connection on the Tatasky website, the money was deducted from the account however the booking was unsuccessful. There were three unsuccessful attempts made by me. The issue was raised with Tatasky via email and phone calls however the company is refusing to refund the money. Tatasky has to refund a total of Rs12, 000/-(@4000x3 transactions)done on 21 Oct 2021 during unsuccessful attempts to book a new connection by me. The transaction details are as follows:-

SBI Credit Card - Two transactions of Rs. 4000/- Each
HDFC Net Banking - One Transaction of Rs. 4000/-

Now TATA sky started added fraud amount in monthly bill. We are using TATA SKY from 3 or 4 Years. Every 6 month we are getting same issue. Automatically some channel added. When we call to customer care then he said this channel added by You and When we asked time and mobile then he said there are no data available. Such type of behaviour we never expect from TATA Group.

Reg. Mo-[protected]

You are doing fraud with the customer. Automatically random amount added in monthly Pack. This incident happens second time with me. Before 1 year or 6 Month same incident happens. Again same issue happens with me. We are using TATA Sky from 3 or 4 Year. We never expect this type of incident from TATA group.

Reg Mo-[protected]

I recharged Rs. 400/- on the wrong UPI account (billdeskbqr.[protected]@hdfcbank) of Tata Sky on 10 Nov’2021with transaction number[protected] which is not credited to my Tata Sky Subscriber ID [protected]. Therefore, you are requested to please deposit the amount of Rs. 400/- again in my account.

I have also attached the screenshot of the transaction along with this mail.

Neeraj Srivastava
Mob- [protected]/[protected]
E-mail- neerajsri.[protected]@gmail.com

Dear Sir,

Regarding above mentioned subject.

Reference my telephonic conversation with a TataSky representative regarding my complaint.

Do I need to say that nothing can be more appalling than what has been suggested by the Nodal Officer/Representative from your end. I mean this is the most unprofessional suggestion advocated.

You refuse a refund, okay fine, your prerogative. You, then, blatantly refuse to provide the services against the subscription, it is illegal and unethical. It cannot be any worse and bizarre than that. Well, now that you are bent on cornering a subscriber, I am ready to take this forward and seek remedy from appropriate fora. You cannot fleece your own interest groups in the worst kind of assault that you’ve unleashed for reasons best known to you. This highhanded approach must end.

I am waiting for a reasonable end to this saga of extortion.

Best Regards

Prof. Vinod J Kaul
Subscriber Id: [protected]