Tata Sky — Recharge went to wrong old id

My Recharge — Recharge went to old id
R
Ramesh reddy622
from Mydukur, Andhra Pradesh
Nov 12, 2021
Mark as Resolved

I wanted to recharge my new hd box subscriber ID : [[protected]] with Rs 1000 but by mistake I have recharged old subscriber id: [[protected]].

Recharge was done through my goggle pay

Kindly reach out to [protected]

Kindly help
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Please find the google pay snap

Hi! We understand your experience. Kindly share us your Registered Mobile Number/Sub ID so that we can look into this.
Registered mobile number : [protected]

Old sub Id : [protected]

New sub Id :[protected]
Tata Sky Customer Care's response, Nov 14, 2021
Verified Support
Thanks for the details. Here is the Service Request# 38ELZ5FA for your request, we are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.

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