Tata Sky — Recharge went to wrong old id

Tata Sky — Recharge went to wrong old id

R Ramesh reddy622 from Mydukur, Andhra Pradesh Nov 12, 2021

My Recharge — Recharge went to old id R Ramesh reddy622 from Mydukur, Andhra Pradesh Nov 12, 2021 Mark as Resolved I wanted to recharge my new hd box subscriber ID : [[protected]] with Rs 1000 but by mistake I have recharged old subscriber id: [[protected]]. Recharge was done through my goggle pay Kindly reach out to [protected] Kindly help Was this information helpful? No (0) Yes (0)
Tata Sky customer support has been notified about the posted complaint.
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Ramesh reddy622

from Mydukur, Andhra Pradesh

Nov 12, 2021

Please find the google pay snap

Recharge went to wrong old id - Comment #3919752 - Image #0

Recharge went to wrong old id - Comment #3919752 - Image #1

Tata Sky Customer Care

from Hyderabad, Telangana

Nov 13, 2021

Verified Support

Hi! We understand your experience. Kindly share us your Registered Mobile Number/Sub ID so that we can look into this.

Ramesh reddy622

from Mydukur, Andhra Pradesh

Nov 13, 2021

Registered mobile number : [protected]

Old sub Id : [protected]

New sub Id :[protected]

Tata Sky Customer Care's response, Nov 14, 2021

Verified Support

Thanks for the details. Here is the Service Request# 38ELZ5FA for your request, we are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.