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Tata Sky Complaints & Reviews

2.1
Updated: Jul 8, 2026
Complaints 12317
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5114
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Tata Sky reviews & complaints page 23

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S
sunguns
Feb 7, 2022
Resolved
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Amount of 1500 deducted from my bank account on FEB 2nd has not been credited to my tata sky account.
Mar 10, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Tata Sky Customer Care's response
Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
Verified Support
Feb 07, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    M
    Mallesham Bulle
    Feb 7, 2022
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    Dear Tata Sky,
    Please Change my name correctly to "MALLESHAM B" and the address also shows the old one. Please replace as 35-3-253, Saikrishna Colony, Gopalpur, Hanamkonda-506001.

    Best regards,
    Mallesham B
    [protected]
    Subscriber Id: [protected]
    Tata Sky customer support has been notified about the posted complaint.
    Hi, allow us to help you out. Please share your Registered Mobile Number or subscriber ID for further assistance.
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      5
      56658ku
      Feb 7, 2022
      Resolved
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      Resolved

      I have done recharge of Rs. 212 2times on 7/2/2022 at 9.52. Hereby have attached the paid proof.
      Mar 11, 2022
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2022
      Tata Sky Customer Care's response
      Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
      Verified Support
      Feb 08, 2022
      Tata Sky Customer Care's response
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        R
        Ratnadeep Kar
        Feb 6, 2022
        Resolved
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        Resolved

        I made a payment of 542₹ as a monthly recharge for Tatasky. I used the Gpay payment option provided in TataSky app ( now Tata Play ) and it was deducted from my account that it have been paid to billdesktatasky. But the recharge amount is not updated on my Tatasky account nor i received a payment confirmation from tatasky.
        Mar 12, 2022
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2022
        Tata Sky Customer Care's response
        Hi, we understand your concern. We are working on your concern and has been prioritized our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
        Verified Support
        Feb 07, 2022
        Tata Sky Customer Care's response
        We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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          T
          Tanvi_17
          from Wardha, Maharashtra
          Feb 3, 2022
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          I lastly reacharged on 15 Jan 2022 and the mode of reacharge was Google pay. And i again reacharged on 3 Feb 2022 and the mode of reacharge was same... Amount of rupees 1060 was debited from my account but they are saying that it's unsuccessful and not refunding me... Plz help me 🙏
          Tata Sky customer support has been notified about the posted complaint.
          Hi, allow us to help you out. Please share your Registered Mobile Number or subscriber ID for further assistance.
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            S
            Sonalitatasky
            Feb 3, 2022
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            Hi,

            I have recharged the tata sky DTH of Rs 261. amount has been deducted form my account but not reflecting in tata sky account.

            trasanction date: 03.02.2022
            Tata Sky customer support has been notified about the posted complaint.
            Hi, we understand your concern. Please share us your Registered Mobile Number/Sub ID with us and we’ll sort this for you.
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              A
              AR. LORD
              Feb 3, 2022
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              I have not received the toy
              Tata Sky customer support has been notified about the posted complaint.
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                K
                Kamal*12
                Feb 2, 2022
                Resolved
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                Resolved

                Mene tata sky ka bill pay Kiya hai 2 baar 500, 462 Amazon pay se par wo tata sky account me show nhi kar raha jab complaint ki to tata sky wale bolte hai ki pesa aaya hi nhi jabki bank account se pese kat chuke hai
                Paid to
                bi******[protected]@hdfcbankPaid using
                State Bank of India ******6278₹462
                Bank Reference ID[protected]
                2feb2022 9:14 pm
                Paid to
                ta******[protected]@hdfcbankPaid using
                State Bank of India ******6278₹500
                Bank Reference ID[protected]
                2 Feb 2022 9:05pm
                So kindly return my money
                Mar 13, 2022
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2022
                Tata Sky Customer Care's response
                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                Verified Support
                Feb 03, 2022
                Tata Sky Customer Care's response
                We have responded to you via DM. Thank you for connecting with us.
                Verified Support
                Feb 03, 2022
                Tata Sky Customer Care's response
                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                  A
                  Arun K Varier Kizhakkepattu
                  Feb 2, 2022
                  Resolved
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                  Resolved

                  I payed monthly charge of 259 rs. Via Google pay. The payment is done but no plan is activated.
                  Mar 13, 2022
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 03, 2022
                  Tata Sky Customer Care's response
                  Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                  Verified Support
                  Feb 05, 2022
                  Tata Sky Customer Care's response
                  We hope your query has been addressed! Let us know if you require further assistance, we will be glad to help!
                  Verified Support
                  Feb 05, 2022
                  Tata Sky Customer Care's response
                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                    S
                    Shalet Nelson
                    Feb 2, 2022
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                    Address: shree krishna complex,plot no.148/52, b wing, 1st floor,sector 22, Turbhe gaon

                    On the screen, it was displayed to scan the QR from any BharatQR enabled mobile app and I did the same with google pay but the recharge was not done and the money got debited from my account.
                    Tata Sky customer support has been notified about the posted complaint.
                    Hi! That's not how it should have been. Let us have this checked. Please share us your Registered Mobile Number or subscriber ID and let us do the rest.
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                      P
                      PrashuJain86
                      Jan 31, 2022
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                      My Tata sky binge plus set top box restarts on its own anytime like i am watching a movie or a program on live channel or app and it restarts the box and keep on restarting every 5 minutes.. This problem use to occur 10 to 15 times in a month.. I am satisfied with the tatasky box but this restarting problem is changing my mind.. I formatted the box no. Of times but this problem is not disappearing...
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                        C
                        CA Arasu
                        from Chennai, Tamil Nadu
                        Jan 28, 2022
                        Resolved
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                        Resolved

                        Address: 9/2, Arya Gowda Road, West Mambalam, Chennai 600033

                        Sir, Greetings...
                        I made online payment of Rs, 2, 989/- on 26.01.2022 toward NEW TataSky Subscription vide Transaction ID [protected]. After making successful payment, the Screen did not move further to Subscription page and NO Subscription ID was created. When customer care was contacted, they ask for Subscriber ID (which was NOT created at all).
                        Kindly look into the same and do the needful
                        Thanks
                        CA S.Ambalatharasu
                        Mar 2, 2022
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 28, 2022
                        Tata Sky Customer Care's response
                        Hi! We understand your concern. Please share with us your Registered Mobile Number to assist you further.
                        Verified Support
                        Jan 29, 2022
                        Tata Sky Customer Care's response
                        Let us have this checked. Please share us your contact number and let us do the rest.
                        The number from which the registration process commenced is [protected]. It belongs to my son Mr. Arun
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                          M
                          Mallesh.mls
                          from SECUNDERABAD, Telangana
                          Jan 27, 2022
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                          What is Stupidity.
                          Frequently repeated Tata Sky (Play) advertisement . Yours advertisement so mich irritating peoples.
                          We request you to please stop that advertisement. Other wise we stopped See Star Maa.
                          Tata Sky customer support has been notified about the posted complaint.
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                            S
                            Suresh Kumar Chhabra
                            from Amritsar, Punjab
                            Jan 27, 2022
                            Resolved
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                            Resolved

                            To Tata Sky,
                            On 26 Jan, 2022, I made a payment of Rs.305 for my tatasky account recharge via phonepe billdesk but I have not got any recharge. The payment on phonepe says successful and amount is deducted from my bank account. I want the refund of my amount.

                            Tatasky id : [protected]
                            Other details attatched.
                            Feb 28, 2022
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 28, 2022
                            Tata Sky Customer Care's response
                            Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                            Verified Support
                            Jan 28, 2022
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                            Helpful
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                              L
                              Lekhak Sharma
                              from Ghaziabad, Uttar Pradesh
                              Jan 27, 2022
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                              The amount of ₹397 has been debited from my bank account but still the tata sky services are not restored on my DTH.
                              Please look into the matter as soon as possible and take action accordingly.
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                L
                                Light INDIA Dark INDIA
                                Jan 27, 2022
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                                Address: Khammam
                                Website: Tatasky

                                I recharge 150 in my tatasky account but not recharge my account give me my money back g pay number [protected]
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest.
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                                  H
                                  Hysen Parampil
                                  from Mumbai, Maharashtra
                                  Jan 25, 2022
                                  Resolved
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                                  Resolved

                                  Address: Mumbai
                                  Website: Tatasky.com

                                  My Tata Sky set up box stopped function and we were asked to upgrade to Tata Sky Binge+. The actual cost of the device is Rs. 1999/-. But my parents were charged Rs. 4000/- under the pretext that the device actually costs Rs. 9000/- and the service technician also told my dad to not tell Tata Sky about this Rs. 4000/- and the service technician did not even give us a receipt. When I heard this from my parents, I immediately logged in a complaint. After receiving the service technician immediately changed his story and said that the additional Rs. 2000 was for recharge. So, we never got the 2000 back as cash but we got it in recharge. I was ok with leaving this ordeal there and making my piece with it but today I find out that the channel package has been changed without my consent and we have been moved to an expensive package which means that the 2000 recharge in my account will be consumed faster. I have never seen such crooks in a professional organization. This entire episode has tested my patience and increase my blood pressure.
                                  I would like my original extra 2000/- in cash back to me as a resolution. There is no other way of making this right.
                                  Mar 1, 2022
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 27, 2022
                                  Tata Sky Customer Care's response
                                  Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                                  Jan 28, 2022
                                  Updated by Hysen Parampil
                                  Please find the associated complaint number 3D4UA5YS; 3DFSPZR8. You should have all relevant details such as subscriber ID and mobile number from this.
                                  Jan 28, 2022
                                  Updated by Hysen Parampil
                                  Subscriber ID: [protected]. Cannot give my mobile phone number because this is an open forum and literally anybody can read and misuse the mobile number for spam and marketing calls.
                                  Verified Support
                                  Jan 29, 2022
                                  Tata Sky Customer Care's response
                                  We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                  Verified Support
                                  Jan 29, 2022
                                  Tata Sky Customer Care's response
                                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                  Just wanted to add to the above story that the website does not even allow me to change the package myself. When I try to do that, it still reverts back to the expensive package.
                                  Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                                    C
                                    Chetan Karandikar
                                    Jan 25, 2022
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                                    Even my DND services are active, I daily receive n number of calls from TATA Sky regarding the offers and other marketing purposes.
                                    They keep calling me again n again if I dont receive the phone.
                                    I dont want these marketing phone calls.
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                                      M
                                      mkiitism
                                      Jan 24, 2022
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                                      Address: 3087, 8TH FLOOR, TOWER3, PRESTIGE TRANQUILITY, BANGALORE-560049

                                      Haven't returned my money even after a year and resolved without consent
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi, help is here. We are here to assist you. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                                      mkiitism's [Complaint's author] reply, Aug 15, 2022
                                      Mobile Number: 9953452893
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                                        S
                                        Sohan1111
                                        from Balangir, Odisha
                                        Jan 22, 2022
                                        Resolved
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                                        Resolved

                                        In the Tata sky app, if we are making payment through a credit or debit card there is an option that saves the card for future uses. But once it is saved there is no option to remove those stored cards in the app or in the website. When I contacted the customer care service they themselves told that there is no option to remove any saved card and kept insisting me to contact the bank. It’s well within my rights to choose whether a card should be saved or not.
                                        As per the newer RBI Guidelines, no merchant has the right to store the card details of the customer.
                                        Mar 5, 2022
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 22, 2022
                                        Tata Sky Customer Care's response
                                        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                        Verified Support
                                        Feb 02, 2022
                                        Tata Sky Customer Care's response
                                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                        I have also same problem to remove save cards and everytime they suggested new procedures to remove cards, but it's not worked and make us fool. Now I am going to complain to RBI as it's my right.
                                        Customer satisfaction ratio is showing that they are not interested to solve complaints.
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