Tata Sky — regarding error 14: in which pairing problem is raised.

 
1 Review
India
 [email protected] on Nov 16, 2019
Regarding error 14 in tata sky set top box. : in which pairing problem is raised. And tata sky set top box shows an image with msg that is: this card is wrong for this set top box error 14: pairing error.
Why this problem has been faced?. I had already rechrged my tata sky set top box. I had not faced such kind of issue before. I am loyal customer to tata sky. Pls resolve this issue as soon as possible.

Complaint Status


[Nov 16, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Nov 17, 2019
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Tata Sky Customer Care's response, Nov 17, 2019
Hi, we are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
Verified Support
Tata Sky Customer Care's response, Nov 18, 2019
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    Tata Sky - regarding error 14: in which pairing problem is raised.