Tata Sky — Request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts

Address:Tata Sky Ltd. Registered Office Address: Tata Sky Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098

After giving missed call on[protected] I am getting the following error message by sms from Tata sky:-
"Request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail please SMS TOPUP [Subscriber ID] to 56633".
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Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
Tata Sky Customer Care's response
Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Aug 29, 2021
Updated by SelvaMuthuKumaran Nattar
"Request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail please SMS TOPUP [Subscriber ID] to 56633".

My comment:
"Request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail please SMS TOPUP [Subscriber ID] to 56633"[protected]---->DEFINITELY IT IS A WRONG STATEMENT.
Complaint comments 

Comments

Request for emergency top-up has failed as your mobile number is mapped with multiple Tata Play accounts. To avail please SMS TOPUP [Subscriber ID] to 56633
Problem
My tv I'd [protected]
Tata Sky Customer Care's response, Aug 13, 2022
Verified Support
Hi! Help is here! We have your concern registered. Please hold on a while longer as we're going to get back to you shortly.
Tata Sky Customer Care's response, Aug 14, 2022
Verified Support
We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!

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