[Resolved] Tata Sky — Subscribed channels not showing

pankaj2584

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110063

I have subscribed to dhamaal mix pack since may 2015 for one year upto may 2016. But since 4 days i am unable to view hindi movies pack which was part of dhamaal mix pack. My customer id no. Is [protected]. Tata sky customer care is only trying to resolve this problem by saying that please clean your digicard and all that. But m question is : if digicard is having problem then how other channels are showing. I mean all channels other than hindi movies are showing on my subscription. I want to complaint about tata sky for this issue. This problem is not resolved since 4 days.

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Mar 16, 2016

Complaint marked as Resolved

Tata sky subscription packages - all channels displaying properly. Problem is resolved today on 16th march Regards Pankaj Goyal

Tata Sky customer support has been notified about the posted complaint.

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Comments

Sachinshasthri

Charging everyday but not able to view channels poor service by tatasky compare to local networks very bad

Tata Sky Customer Care's response, Mar 27, 2020

Verified Support

Hi, this isn't the experience we aim for. Please share your RMN/ Subs ID for further assistance.

Apoorva Tagaray

Since last 1 week I'm not albe to access the subscribed channels and also some free channels on Tata sky please resolve the issue soon

Tata Sky Customer Care's response, Aug 20, 2020

Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

Sunitha Chatala

We are the unable to view particular channel though we have recharged and some channels are added individually paying money. If we complaint they are saying technical assistant reach our home and we have to pay them.

If there is a issue in signal why we should pay for them. If set of box issue means we should not get any channels.

We are already pay 150rs subscription charges every month. If any issue also naa we should pay. Horrible service. Money minded people.
Please change ur DTH from Tatasky

Tata Sky Customer Care's response, Aug 24, 2020

Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

vmurari

Jul 13, 2021

This is regarding Tatasky. We are the unable to view particular channel though we have recharged and some channels are added individually paying money. If we complaint they are saying technical assistant reach our home and we have to pay them.

If there is a issue in signal why we should pay for them. If set of box issue means we should not get any channels. but we are able view few channels and unable to view others.

Tata Sky Customer Care's response, Jul 14, 2021

Verified Support

Hi! We understand your concern. Kindly share your Registered Mobile Number/Sub ID so that we can look into this.

1231793344

Jul 31, 2021

Tata sky subscribed channels are not working...only 4-5 channels I can see out of all my PKG...I raised it already to Tata sky customer care but they denied that and said issue is not from their side...and asking for additional charge to visit ...this is pending from last week no positive response from service provider.

RatanAj

from Mumbai, Maharashtra

Oct 12, 2021

I have subscribed for marathi channels but still can't view few channels including 1204 Zee marathi which we watch daily. It's showing no signal. Check the weather.After calling customer care they are saying technician needs to be called for which I need to pay. I have already subscribed so why should I pay? It's ur company s problem. So you should resolve it without any charges.

Tata Sky Customer Care's response, Oct 14, 2021

Verified Support

Hi! We understand your concern. Kindly share your Registered Mobile Number/Sub ID so that we can look into this.