[Resolved]  Tata Sky — why network fees is charged

Address:Shriram Residency, Kela Nagar, Ram Mandir Road, Taluka - Khmagona, Dist - Buldana, Buldhana, Maharashtra, 444303

Dear sir,

I am rajat kamble, using your services from last 3 years, my tata sky subscriber id - [protected] previously before trai's new regulation your subscrition charges was a bit lower but now charges are higher and channels subscription provided is low.

I use to pay monthly rs. 350 for many hindi, marathi and english channels but from february 2019 charges comes to rs. 483.62 per month and number of channels are shorten.

I also want to know "what is network fees" is taken for. I feel it is unnecessary charges you have been brought after trai's new rules of selecting individual channels. This has to change in my view if proper justification not received from your end, i will raise my complaint further to trai or redressal forum.

Other cable operators are giving packs of certain regular watching channels to there subscriber that too in lower rate for example like "zee network", "sony network" and others.

Why tata sky had not giving this option to there subscribers.

Please do the needful for the above mentioned and raised issues.

Regards,

Rajat kamble
Mb. [protected]
Email – [protected]@hotmail.com
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Apr 25, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Tata Sky Customer Care's response
Hi, NCF charges of Rs.153 pm (incl. of taxes) for the first 100 SD FTA channel capacity will be mandatory as per the new pricing regulation by TRAI.
Complaint comments 

Comments

As per this new pricing charges has been increased. Cable Network's are providing package of "Zee Network" in Rs.49 per month where as "Sony Network" is at Rs. 31.

As compare to this TATA SKY is charging very high.

Not Satisfied with the TATA SKY rates. Will shift to another Dish TV Operator or Cable Network
Tata Sky Customer Care's response, Apr 5, 2019
Verified Support
Hi, we do not want to see you leaving us. Please let us know the packs you are referring to assist you better.

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