[Resolved]  Tata Sky — wrongly charged for technical visit and cheated with us.

Address: 122001
Website: www.tatasky.com

I am subscriber, subscription id: [protected] of tata sky from last 2 years and whenever i faced any problem it was not resolved easily. This time again the same story happened and i plan to exit from this situation and i called to the customer care for terminate the services and that guy raised a request on 6th september 2017 and given me tat for 72 hrs.

They send the technician at my home, who replaces the entire length of the cable without any consent and when called for another time, the visit was free from any charge. But they charged it wrongly without any intimation and disconnect the connection. I feel very bad about that and like to make a strong complaint against it.

So i just wanted to know is there any seriousness about customer concern or you guys are just enjoying your time and cheating the indian customer by charging them un-necessary and wrongfully.

Would like to tell you that tata sky is not only the sevice provider in market as a customer i have so many better options as well, so request you to solve my complain asap.
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Oct 7, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Tata Sky Customer Care's response
Hi, we understand your concern. As per our company policy, these services are chargeable.
 
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