Tata Swach — non electric silver ro=uv

Address:

D-904, Swapnalok, Near Gliding Center, Fursungi, Pune, Maharashtra, 412308

#tataswach #worstservice #customernightmare #tata
I have been using ro+uv for last 9 years. First 5 years i have used aquaguard, while shifting the plastic broke so had to buy a new one. That time i came across tata swach, so thought of trying it out as it is bearing the most trusted name in india that is tata. But in 1 year i started feeling the hit/pinch for choosing the ro+uv (Silver electric ro+uv).

Now after taking the annual maintenance, i didn't get the proper service. I igonored it and thought might be a human error. But after that i never opted for annual maintenance. But for their service they will charge 450 rupees for visit only and the parts will cost extra. I don't know what kind of service they provide by sending some not that skilled persons to visit. Currently i have changed my filter 3 times within a span of 7-8 months. Currenly i have been blessed with a baby and luckily my filter again ditched me. So after complaining many time since 22nd may 2019, till today no one visited my home for any remedy. Whenever contacting them i am getting a response that withing 48 hrs some person will visit me.

I don't know what should i do as a customer of tata swach. I would request tata to remove their brand name from this product as this is damaging the brand name pretty heavily.