Tata Swach — The product nova silver ro should be cancelled rights to sell

Address:	410013
Website:	www.tataswach.com/support

I have complained over 7 times in the call center. Bought it online at Flipkart 1) Installing was a 12 days chase with me reminding all the time 2) Tech person was a novice who smashed the cover into the wall fixed body and broke it day 1 3) Leak observed immediately but he walked out ignoring it 4) Complained - new cover got and this tech person said things were wrongly fixed therefore the leak 5) The machine trickled the waste water and i complain again because its taking longer - after 3 reminders a chap comes over and that day the machine completely stopped working 6) Says he cannot help . I need to escalate and complain via email. We are buying water from out each day. No onefrom Tata Swach has come . I got an email from their person some Iyer saying its been escaleted but to whom and why is no one coming for compelete replacement or refund ? I want a refund. This is TATA's biggest mistake. Pls stop Swach, Nothing clean and good about it