Tata Unistore Limited — Lenovo 1TB F309

Address:	Pune, Maharashtra, 411007
Website:	www.tatacliq.com/tncPayment

I placed order[protected] for Lenovo 1TB F309, and received invoice of Lenovo 1TB F308/309, I am surprised to see, so I contacted customer care.
They asked me to visit Croma center. I had been to Croma center, They told, they don't have Lenovo 1TB F309 in their basket. So asked for refund, they are saying for 5-7 days required for refund formality.

1. I don't understand, why company like TATA is doing such malfunctioning business, ?
2. While placing order on cliq and collect, whether do you have any option for pay at the time of collection? you don't? then why you are using customers money for next 5-7 days?
3.Already TATA name is spoiled in market? and you are adding it.
4. Being TATA ex- employee, I know, TATA code of conduct & also ethics they follow, it seems, you are not following the same.