Tata Unistore Limited Complaints & Reviews

I ordered a watch (SCUDERIA FERRARI Ferrari 0830772 Pilota Evo Chronograph Watch for Men) with Order ID: #[protected] on 24.02.2023 I received a packet from tatacliq luxury on 27.02.2023 delivered by Mr. Deepak Singh ([protected]). The said packet is not having watch. It has a Glass. I am attaching herewith the images of the same.

The packet which i received by collected back through Blue Dart courier and today i have received...

[protected] Forwarded message[protected]
From: rohet
Date: Mon, Sep 13, 2021 at 1:57 PM
Subject: Re: Your TATA CLiQ order for Marshall Minor II Bluetooth Earphones with Microphone (Black) has been delivered
To: CS Management

Avinash, There is no response from your side on return/refund for order id:[protected]

What do we make out of this?

On Sat, Sep 11, 2021, 11:37 rohet...

Dear sir,

We have purchased product noise colorfit pro 2 smart watch 10-jun-2020 and some issued we have return my product dt 15.06.2020 and sir today is 08-july-2020 we have not received my refund amount of rs. 2969/- and tata cliq customer care not attend my call and not a reply in mail or whatsapp msg.
Sir i am very tired for this type of service and very very disappointed with tata cliq.

We have also attached screen shot of return product deliver to destination.

Dear Sir,

we have purchased product Noise colorfit pro 2 smart watch 10-jun-2020 and some issued we have return my product dt 15.06.2020 and sir today is 08-july-2020 we have not received my refund amount of Rs. 2969/- and TATA CLIQ customer care not attend my call and not a reply in mail or WhatsApp Msg.
sir I am very tired for this type of service and very very disappointed with TATA CLIQ.

we have also attached screen shot of return product deliver to destination.

I placed order[protected] for Lenovo 1TB F309, and received invoice of Lenovo 1TB F308/309, I am surprised to see, so I contacted customer care.
They asked me to visit Croma center. I had been to Croma center, They told, they don't have Lenovo 1TB F309 in their basket. So asked for refund, they are saying for 5-7 days required for refund formality.

1. I don't understand, why company like TATA is doing such malfunctioning business, ?
2. While placing order on cliq and collect, whether do you have any option for pay at the time of collection? you don't? then why you are using customers money for next 5-7 days?
3.Already TATA name is spoiled in market? and you are adding it.
4. Being TATA ex- employee, I know, TATA code of conduct & also ethics they follow, it seems, you are not following the same.

STILL NOBODY HAS CONTACT YO ME, I HAVE SEND 9 TIMES COMPLAINT
I have purchase one mobile from 30th sep 2016. the mobile has not working.
i have tried to customer care centre so many times daily, its busy in everytime.
i have sending complaints through mail so many they have no responce
it s a fraud company. the mobile price is 4300, intex aqua fish