[Resolved] Tata Voltas — delay in service | |||
Dear concern, I have launch a service request for my air-conditioner on dt:[protected] in bhubaneswar baring the request no:[protected] and on the 2nd may the service engineer has visited my flat and after his inspection he has told me that i alone can't solve this problem because yours is a inverter model ac there for i have to bring one of my assistant in the afternoon around 4:00 pm for the service, from then no one has visited the place yet although i have tried several times to your customer care and also to the local voltas representative over telephone and didn't get a positive feed back. These feed backs are mentioned below for your reference. 1- your problem will be definitely solved by evening. 2- i am ensuring you that we will solved your problem by tomorrow morning before 11 am. And finally i have received a sms today that your service request has been cancelled. There for i would like to request you that please look in to this matter and do the needful at the earliest. With regard's Abhijit jena Flat-no 05, block - a Vishakha enclave Bhomikhal, cuttack road Bhubaneswar Mobile : [protected] Was this information helpful? | |||
Jun 8, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 08, 2019 Voltas Customer Care's response Dear Abhijit, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards Voltas Online Team | |||
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