tatamotors.com — Tata indigo car has has not been repaired; to return me since 1 year, given for repairing. | |||||
TATA-INDIGO (LS), bearing Registration Number AS-06/G-1194, Colour- Artic Silver. With reference, to the above mentioned details; i would like to state the following - i have given my Car for repairing of a starting problem on May 2014. It was after 5 days they called me & has removed the DIESEL PUMP. The Pump was to be repaired for which the dealer has got no machine, even to test the defect. The workshop Manager advised me to get it repaired at BABAMONI PUMPCENTER at near Railway Station. As such, i took it to the repairing shop. On testing the Pump repairer has informed me that some elements in the DIESEL PUMP has to be replaced & it would take some 1month time to get the parts from Delhi. Since, i was bound to place the order for the faulty parts since it has already been removed from my car. Later, i got the Pump repaired & paid Rs.23, 000/= (as per the bills). It has been 2 months time taken by the PUMP REPAIRER to rectify the defect fitting the new parts, after several tests. Then, i called SUBHANGSU MOTORS & has taken the Pump back to the dealer. At the time of returning the REPAIRED PUMP, the concerned Manager of SUBHANGSHU MOTORS has told me that i will have to pay a sum of my hard-earned money as the PARKING FINE. It was even the Dealer has asked me to deposit Rs. 4000/= as an advance payment, which i did & received a copy of the CASH DEPOSIT RECEIPT. Now, it has been 2 months that did not responded & absconding. I went to SUBHANGSU MOTORS for the car, but they denied to even show my vehicle. In some instance the workers (workshop manager) has told me that they were instructed not to show the vehicle to anyone, under repairing & no outsiders are allowed to enter the workshop. As such, i would like to; request your concern of good repute to do the needful & help me in getting my vehicle back. Was this information helpful? | |||||
Tata Motors customer support has been notified about the posted complaint. | |||||
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