Taxi Bazaar — took advance payment and not provided services

Address:

Chandigarh, Punjab

I booked a taxi from https://www.taxibazaar.in on 4 june 2018 making an advance payment of 1800 inr. I booked the taxi for 5 days from 11 june 2018 midnight 00:30 hrs to 15 june 11:30 pm for family 2 adults and 2 children. The pickup time was 00:30 hrs but before this i was called and want to confirm the same bt found big fraud happened. There was no information regarding the driver after so many calls and mails. After so many efforts when i was connected to them, they provided me with the details of the driver. I was waiting for the call from driver, but when called he said that he has been informed to pickup for manali and shimla while at the time of booking there were no co. Munication regarding shiml. When informed to taxi bazaar, they asked to wait for the next detail bt after so many calls and mails they r unable to provide details and finally they denied to reply. Taxi bazaar is not replying to the emails, neither picking up calls nor provided any services and taken advance payment for the same. I have read many reviews afterwards, which tells the same story. They are running a fraud site and take bookings. Please look into this.
Taxi bazaar is a fraud. Myself, my wife and two kids from bhopal had planned a trip to manali and jwaladevi for a 5 days (11 june to 15 june). First we contacted different companies in the market for our trip. Taxibazaar gave us attractive rates when compared to others. And they spoke so convincingly that we fell for them. Till we paid our advance online everything went very smooth bt once paid there were no reply no picking up calls etc. I will never recommend anyone to book with taxibazzar. Now reading my review they will reply saying we are their competitor and are posting fake review. You can call me at my mobile [protected]. I have all the related evidences.