Taxibazaar — fraud | |||
I hired a rountrip taxi on 13th mar for 2 days from delhi to gwalior. I was offered two package, one for 7500/- inclusive all (Driver charges, toll charges, state taxes etc.) second was 8.5rs per km exclusive 250/- day driver charge, state taxes, toll charges, parking etc with min 250 km per day. I went with the second offer. We suddenly changed our plan due to family function and decided to stay 1 more day. I called company and asked for the extra charges if we hire taxi for 1 more day where i was informed that the charges would be same as disclosed earlier such as 250km per day, 8.5/- per km with additional state taxes. Moreover i was asked to confirm with the driver if he doesn't have any busy schedule which i agreed. I asked driver for the availability and he agreed to stay 1 more day. I calculated the charges as: The charges for actual consumed km[protected]/- Billing charged as per company norms for 3 days (750km)-6375/- Driver charges for 3 days - 250*3=750/- Mp state tax for 2 days (13th & 14th mar)- 450/- Up state tax for 2 days (13th &14th mar): 290/- Rajasthan tax for 2 days (13th & 14th mar) -340/- Mp state tax for 15th mar - 300/- Rajasthan state tax for 15th mar-220/- Up state tax for 15th mar - 170/- Toll charges for 13th mar - 690/- Toll charges for 15th mar - 690/- Total charges: 10175/- The charges what driver asked me to pay: The charges for actual consumed km[protected]/- Billing charged as per company norms for 3 days (750km)-6375/- Driver charges for 3 days - 250*3=750/- Mp state tax for 2 days (13th & 14th mar)- 450/- Up state tax for 2 days (13th &14th mar): 290/- Rajasthan tax for 2 days (13th & 14th mar) -340/- Mp state tax for 15th mar - 300/- Rajasthan state tax for 15th mar-220/- Up state tax for 15th mar - 170/- Toll charges for 13th mar - 690/- Toll charges for 15th mar - 690/- Additional charge for driver -2000/- Total charges: 12175/- In the entire conversation we were never disclosed about this additional 2000/- neither by one of your colleague when i called on 14th mar to hire the taxi for 1 more day nor by the driver. When we are middle of our way driver show this additional 2000/- Now, what is actually bothered us which put our life on risk was driver stopped the taxi in the middle of the way and refused to move unless we pay this silly 2000/- which was never disclosed. How can these guys stop the vehicle in the middle of the way when especially we our traveling with the family. I kept on asking the driver to move the vehicle else will call police. Driver was not in a mood to listen and didn't move the vehicle as per his vendor order. For almost 2 hours the taxi remains inactive and i had to call police. We didn't feel safe in the entire journey because of driver's unethical behaviour. Was this information helpful? | |||
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