Taxiforsure — company say at last movement cab is not available

Address:

Agra, Uttar Pradesh

Dear SIr / Madam I was booked cab dated on 20 march 2015 time 12.29pm for next day dated 21 March 2015 time 5.30 am pick point r k puram(syndicate bank colony, ) to raja ki mandi railway station my booking no is TFS-RT-C12472169. Next day dated 21 march 2015 I received SMS and Mr. Ram Driver call me and asked my home location and he say this booking is canceled right now. Than another SMS details. mr. satish driver call me he told sir i am reached ur land mark(R k Puram) and give home location after few second call to delhi office and say ur booking is canceled. But I told him mr statish is reached nearest to home he told just i check than call u. After 1 minutes mr staish call he told me sir I am not come ur booking is canceled. pl arrange own convenience wheel. After this call back to delhi office repeated this words we can’t arrange cab pl arrange own convenience wheel. I say at last movement how to say?