Taxiforsure — Misbehaviour from driver and extra money asked.

Address:	New Delhi, Delhi
Website:	www.taxiforsure.com/

Hi, I just want to say in one sentence. "Your service is pathetic. Your driver have no sense how to talk to passenger." One thing, i will admire, their way to put blame on passenger of their own mistakes. Let me narrate you whole story, which happened with me today. I have booked a cab from "Govindpuri street no.4 to G.K.1" in morning at 11:30 am,[protected]. Booking was confirmed. I have to reach to a function on time. I have waited for driver till 11:45 am, then i have called TFS customer care. Executive put me hold for 2 minutes. So, that she could arrange any manager, who could talk to me on complaint. Mean while, i have received a call from driver that i am standing near to HDFC bank, which is hardly 300 mt. away from the pick-up location. So, he reached at stop around 11:50 am. I have boarded to the cab at 12:00 am. While driving he said their will be late charges.. I said why? On reaching on the destination. Your automatic meter was showing 121 rupee, which i think is very much for those 2-3 km. But, as meter shows, i agreed to give 121 rupees. But, he was asking 171 as (121 + 50). I think, 15 minutes are acceptable for waiting after cab arrived. Now, The way he talked: 1) He throws money which i gave to him. 121. 2) "Agar aukat nahi hoti cab mein baithne ki toh karte kyo ho." I was going to marriage and standing out side Gurudwara G.K. Otherwise, I would have shown him "his aukat". 3) To solve this matter, i have to call a police constable. And i had paid 150 rupees. I have not clicked his photo. otherwise, i could put that too. But, i think, you should have his details too. Now, on your executives, i again called customer care @ 12:15 pm. But again person put me on hold for 8 minutes and no one answered. I need a answer from your side. this your hospitality is?