Taxiforsure — Unauthorized money deduction from wallet

Address:

Surat, Gujarat

I took a ride of taxi for sure on 31st august 2015 from my home (Vesu) to Surat Railway station. Those days due to riots in Surat, sms and mobile internet was disabled. Since my taxiforsure wallet was not available due to mobile internet issue, I was told that at the end of ride I would have to pay cash. I did the same. But after few days when I checked my Taxi for sure wallet, amount has also been deducted from my wallet too. I talked to customer care, but they are not ready to accept that I paid through cash. I have decided to not to use taxi for sure services in future again. I asked them to return my remaining wallet balance, they said we dont have any such service. Now I am forced to use taxi for sure to use my taxi for sure remaining wallet. Request you to help. My taxi for sure id is : 0311.[protected]@gmail.com