[Resolved]  Tci Xps — courier not received.

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number[protected] on july 28, 2018 at your hathras branch. And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past three years. But this time it was a big letdown.

I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by 10 july 2018. If you would like to contact me, call me at [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
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Sep 10, 2018
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Aug 08, 2018
Updated by yogesh khuradia
10July 2018 say 10 August 2018
Aug 08, 2018
Updated by yogesh khuradia
Complaint No-304821
Verified Support
Aug 08, 2018
TCI XPS Customer Care's response
Res Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment would be dispatched by tonight for next destination. It's Delayed due to Go- Down Jam.

Thanks & Regards,
TEAM, Tci Express Ltd.
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