[Resolved] Tci Xps — Not delivered item

Sachin86690

Aug 13, 2021

Address:

C/O KITSONS 7-88/3 MN CAPITAL, KOKAPET ROAD NARSINGI VILLAGE, RAJENDRANAGAR RANGA REDDY

Hi i am from kitsons hyderabad tci dwm no[protected] we have ordered total 17 boxes of cartoon but he delivered 15 boxes but he told that he would delivered that order as early as possilbe. Then we had called to the manger his name is vimal dube he is not responding us properly from date of delivery this is 8th day we did'nt got any proper response.When that delivery boy has left the 15 boxes of cartoons we had written the statement in the recipt like 15 boxes recived and 2 boxes missing but he did'nt gave any proper response. Only he will say that tomorrow i will send the remaining boxes but till today he did'nt sended it.
So please help us to return back our 2 boxes that are missing as early as posible.

Vimal dube:[protected]
my self sachin :[protected]

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Sep 30, 2021

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Aug 13, 2021

Updated by Sachin86690 please help as early as possible
update us on [protected]@gmail.com

Verified Support

Aug 24, 2021

TCI XPS Customer Care's response Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

We request that you please wait, we are followup the branch for urgent delivery.

Our delivery team will shortly get in touch with the consignee and delivery will be closed.

We are also working on your feedback and taking necessary measures to ensure you do not face any such inconveniences in future.

Kindly allow us some time, thank you for your ongoing support with us.

Thanks & regards,
Tci express team