[Resolved]  Tci Xps — Received damaged prestige induction

I have received damaged prestige induction product on 26/10/2020.
When I opened and check it was totally broken.
Please change it asap.
DWB No[protected]
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Dec 9, 2020
Complaint marked as Resolved 
Not resolved yet. They have sent the broken induction and not even refunded money or didn't take any actions even after filing complaint so many times. Worst courier company ever. Very disappointing service
TCI XPS customer support has been notified about the posted complaint.
Complaint comments 

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Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

Please share with us docket number.

Thanks & Regards,
Team, Tci Express Ltd
Sakshita 31's [Complaint's author] reply, Nov 10, 2020
DWB NO. 112009164621
Received on 26/10/2020
TCI XPS Customer Care's response, Nov 13, 2020
Verified Support
Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

Please submit your documents to our local office for claim

Thanks & Regards,
Team, Tci Express Ltd
Sakshita 31's [Complaint's author] reply, Nov 16, 2020
Hi,

How to submit documents to local office for claim. Please provide any contact number or they can also call me and connect.

Thanks,
Sakshita
Worst courier service ever. They asked me to connect with the person who called and give details and they will work on the refund. Called him he asked he will text the email I'd but yet not shared afterwards not picking up the call. Will complain in the consumer forum. Ridiculous service, cheat people

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