[Resolved]  Tci Xps — Regarding delivery in west bengal

Address:

meerut

I send a shipment of 200kg to meerut to kolkata through tci express on 5th aug. shipment reached on 9th aug but the parcel not delivered to the customer, so i decided to call meerut office on 11th aug for the delivery and i request the person available that please delivered the parcel as soon as possible because client has opening for sports academy and they need that parcel at the time of opening, they told we discuss and arrange the delivery but they not delivered parcel on that day, next day i suffered same issue. same as next day so i decided to call Kolkata baksha branch manager to arrange the delivery on 14th aug they said we arrange but not delivered, customer told id i don't get delivery today so i return your shipment this shipment is around[protected]. but the kolkata baksha branch manager vivek not arrrange the delivery, 15th is holiday so i not called anyone, on 16th aug i called vivek in the afternoon and after our argument they ready to arrange delivery within 1 hour but they deliver goods around 5 on 16th aug so according to my concern, i asked one que to tci express, this is your service ? normal transporter provide me better delivery than you peoples. i know this complaint not valuable for you but as a responsible customer it is my duty to inform you that how your employee worked for you. now i am not going my any parcel to tci.
thanku