Tcl India — Soundbar Return money

I have purchased one Soundbar after paid full payment. But delivery agent didn’t give the product after i denied to give my mobile and adhar details. I told that I will show my adhar and will sign for receive confirmation but delivery agent refused that. After that delivery agent updated customer refused to receive product. TCL team then told me deduct 10% cancellations fee, 2% processing fee and courier charge both ways from my payment. TCL india cheating the people of India by this ways and providing the defect product. Never buy any TCL product after see the offer which is wasting your money.