Tcl India — TCL 43" LED

Address:

Mumbai

I have purchased 43" LED from TCL Shoppe, Mira-Mumbai. I got some problem in the screen for which Tx visited and informed panel need to be changed. Unfortunately I don't have hardcopy of Invoice. Service team is not helping further to solve it.
LED was purchased form TCL shoppe on 29-9-19 & Installed by authorised person of TCL now your Service + Call centre both are denying to help me with Installation record and also speaking very arrogantly never expected this kind of response form TCL.
TCL Service team has denied providing service despite of product being in warranty. It is very unfortunate I don't have hardcopy of Invoice. Even TCL local team doesn't have authority to check my Installation record. Really sad.
Pls help to get my panel replaced