TechProcess Payment Services Limi — Excess charges deducted

Sir
Please inform the charge deducted by Techprocess for online payment of Rs 17713 to SBI Life insurance on 15/10/2020 11.40 AM from my account No. [protected] SBI Civil Station, Kollam., Kerala..

Thanking U

Jasmine Varghese
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Dear Jasmine,

We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in as mentioned confidential details are hidden on this forum for security reasons.

Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 13, e.g. 13xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
I recharge (Rs. 99 & 319) my bsnl number through techprocess gateway. amount was debit but not recharged. i ask bsnl costumer care they said your number is not recharged asked to contact you.
TPBLPay-[protected]-[protected] H.O. Dt:[protected]Rs. 99)
TPBLPay-[protected]-[protected] H.O. Dt:[protected]Rs. 319)
both the amount not recharged

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