Verified Support
Aug 29, 2016
Tekfusion Technologies Customer Care's response Dear Customer,
We regret for the inconvenience. Please note that Tekfusion does not sell products at prices which you have mentioned, and neither will it allow any of it's authorized dealers to sell it's original products at an outrageously low price. If you purchased a product at a very low price, it will be a high possibility that it was a counterfeit product. Please read our online product shopping help, to avoid being a victim of counterfeit products:
www.tekfusiontechnologies.com/shopping-help
You may apply for a warranty claim; which will be subject to approval based on your authentic purchasing documents. Warranty claim can be applied on the link below:
Dear Customer,
We regret for the inconvenience you faced. Please note that our website was under maintenance, and we are back on track. If you need to claim a warranty, you may go to our warranty claim page below:
www.tekfusiontechnologies.com/warranty-claim
Once we receive your request, you should expect our reply within 24-48 hours. Furthermore, you can read our warranty claim terms and conditions before proceeding with the claim on the same page. If you still need more information, you may directly reach us out on this page:
www.tekfusiontechnologies.com/warranty-claim
Also note that Tekfusion provides warranty, does not imply that it will also cover the shipping costs incurred for getting the product serviced. It is your liability to get the product to our service center by shipping it. If your claim is genuine, and verified, it will be processed within 7-20 working days, based on the actual issue.
Thank you for your kind understanding, and cooperation.
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