Telangana Southern Power Distribution Company [TSSPDCL] — bill paid twice - please advise

Address: NH 9, Hyderabad, Andhra Pradesh, 500049

I have paid my bill twice in the month of june 2019, amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

I am attaching the bill payment proofs as well. Please check i have paid the same amount twice.

Sc no: [protected]
Usc:[protected]

The last 3 months amount has been adjusted. I got a fresh bill for september, rs. 2855. However, i should still get a refund of rs.362. But this amount has not been adjusted by tsspdcl.

I should be actually paying rs. 2493/- only.

How do i make only this much payment online?