Telangana Southern Power Distribution Company [TSSPDCL] — bill paid twice - please advise

Address:NH 9, Hyderabad, Andhra Pradesh, 500049

I have paid my bill twice in the month of june 2019, amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

I am attaching the bill payment proofs as well. Please check i have paid the same amount twice.

Sc no: [protected]
Usc:[protected]

The last 3 months amount has been adjusted. I got a fresh bill for september, rs. 2855. However, i should still get a refund of rs.362. But this amount has not been adjusted by tsspdcl.

I should be actually paying rs. 2493/- only.

How do i make only this much payment online?
+2 photos
Was this information helpful?
No (0)
Yes (0)
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your excess amount of Rs 616/- adjusted, you need to pay the balance amount of Rs 2239/-, please pay at nearest TSSPDCL bill counter (or) ERO Gachibowli as part payment are not accepted through any online modes.

Regards,
TSSPDCL
Oct 29, 2019
Updated by Tchakraborty
Please let me know which is the nearest bill counter in Miyapur. I have tried in substation, but they don't take payment. Please provide me address.
Complaint comments 

Comments

This is Problem with Power Bill.Units Wrong but there is no Response.i got 600 amount they tell to me Pay 300 Amount.They Given Bill 149-102=149

Narayana s's reply, Oct 22, 2019
Where it Resloved
Narayana s's reply, Oct 23, 2019
Update ASP
There is a power cut in my area.
Central batter, near nagmandir temple, tirumalgherry, Secunderabad 500015. Since last 3hours. And no one is responding. So I request you to please check it and resolve as soon as possible

Hello,

There are frequent power cuts during nights in PNR colony, Ameenpur, Bheeramguda . There is no response when tried to contact the mobile number provided for fuse off call. It's been an issue here from past 10 days or so.Kindly forward this to concerned officials.

Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1256
    Pending
    0
    Resolved
    418
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information