[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — double payment of bill

Address:Hyderabad, Telangana, 500005

Hello sir,
I first tried to pay my electricity bill through ur site, it showed that the payment was not done, then i went to pay my bill from other merchandize there it was done instantly, but when today i am checking my account, the electricity bill is paid twice, `pls refund my money.
I make payment through phone pay.
I attached screenshot of my account as a proof.
Service no[protected]
+1 photos
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Dec 26, 2018
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Only one time your payment is credited to TSSPDCL account, please mail to rajkumar.[protected]@billdesk.com in this regard.

Regards,
TSSPDCL
Complaint comments 

Comments

There is a problem in my electricity meter. Wire got burnt in meter. When i asked local line man, he said we need to take DD for 2500 and labor cost 1000rs . please confirm What is the procedure and cost to replace the meter ?

Meter belongs to one Flat in Apartment.

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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
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    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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