[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — Electricity bill payment issue

I have paid electricity bill though icici mobile banking and received error twice hence i thought payment not done so i repaid the amount through icici net banking again, but the amount was debited 3 times from my account.
S.No :[protected]
USC :[protected]
Actual bill :Rs 1232/
Total amount Rs 3696 /- paid on 12-Feb-17.
Can you pl let me know the status of my extra payment which is[protected]=2464
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Mar 18, 2017
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

As of now, TSSPDCL has received only one payment towards the said service on 12/02/2017. Please contact your bank regarding the failed transactions.or mail us on [protected]@tssouthernpower.com after two - three days so that we can update you the updated payment details by that time.

Regards,
Asst. Engineer,
Customer Service,
TSSPDCL
Complaint comments 

Comments

Hi, My Service v6036054 and USC is[protected]. It is observed that for the 100 units consumed in Jan, my bill amount is Rs233 . In feb month used 200units but Rs 1139. How it will come that much bill.

In the past too, we have seen abnormal billing but was unable to file any complaint.

Please take my complaint and solve it .

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