[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — Excess amount bill generated due to change in category | |||||
Mobile : [protected] Dear sir, We are residing at krishna nagar, lalapet secunderabad, our service number is : v6068791. I would like to bring to your kind notice about our problems. Details as below. 1. There is consistency in bill generation data every month. Every month the line men come as per his wish and provides the bill. Due to this being a middle class family, the number o[censored]nits are crossing some times more than 200 and bill is going upto 1200 and 1400 rupees. I would request you to provide some solution to avoid making excess payment to the tsspdcl 2. Every month an average we get bill of rupees 700. For the month of march bill the category is updated as domestic ii and bill was provided of an amount of rs. 1071 for 198 units. This is happened twice for 2 to 3 service numbers. Can you please look into this and reverse back the excess amount which we paid to the electricity board. Venkat Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer, Slab rate will be decided based on average consumption for a Month days irrespective of No. of billed units, so that consumer will not be over charged due to Delay in Billing and category will also be decided based on average consumed units in a month days. Category/Customer charges will decided by Avg units consumed during month days Avg units consumed= (No.Of billed units/Billed days) *Month days( i.e.31 days for March) if Avg units <100 - category 1A if avg units >100 and <=200 - Category 1Bi if Avg units >200 - category 1Bii For more queries, you can mail us on [protected]@tssouthernpower.com Regards, Asst. engineer, Customer Services, TSSPDCL | |||||
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6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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