Telangana Southern Power Distribution Company [TSSPDCL]

Telangana Southern Power Distribution Company [TSSPDCL] — Excessive power failures

Mariyam Ansari

from Nandura, Maharashtra

Address:

500008

We have excessive power failures in Khajaguda (Prasanth Hills Colony near Darga, Landmark -Volkswagen workshop).Residents are facing a lot of inconvenience due to this.We've had power failures for around 9/10 hours and on calling up 1912 we are either told that it is maintenance work in progress or there is a problem which will take time however when this problem has been so persistent why the Electricity Department not taking any measure to resolve this issue.A single day doesnt go by when we have uninterrupted power supply.Seems like we are living in some village and not Hyderabad city.
Regards,
M Ansari

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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Jun 01, 2016

Updated by Mariyam Ansari Hi
We have been facing lot of inconvenience duento power failures on a daily basis.Informing the Electricity Department is not helping. We have spoken on a number of occassions to the AE for our area however doesn't seem to be helping infact the problem has become worse.The customer service representatives at 1912 are extremely insensitive and downright rude.The residents are not informed the reason for these power failures and what measures are being taken to put an end to this on going problem.

Please address this issue at the earliest.

Regards,
Mirza Ali
Prasanth Hills Colony
Khajaguda
Hyd 500008