Telangana Southern Power Distribution Company [TSSPDCL] — i am compiling about charged money on incorrect units

Address:

Ramanthapur Current office, Inside Pragathi nagar,Ramanthapur,Hyderabad-500013

Dear concerned team,

Subject: charged amount for incorrect consumed units of electricity & manual errors while writting down old meter reading on meter board

I am khaleel pathan from ramanthapur as there is a mistake in electricity bill in this regard i have visited twice ramanthapur current office but no answer from their end

I have also raised issue through my personal mail to the following mails:

[protected]@tssouthernpower.com,
[protected]@tssouthernpower.com

Ramanthapur current office contact details:
[protected]. (For complaints)
[protected] (Queries resolved by him)
[protected] (Meter replaced by him)
[protected]

Hubsiguda ero/aao contact details:
[protected]
[protected]

Electricity meter details :
Name: g. Bala raju reddy
Sc. No:[protected]
Usc no:[protected]
[protected]@gmail.com

Previous reading: 25185 units (06/03/2020)

Meter was replaced with new meter in may'20 without intimation and before replaced with new meter they have written by marker pen on the existing meter board as 2, 62, 548 units

Meter replaced: 2, 62, 548 units (Mentioned on meter board with marker before change)
Present reading: 276 units (07/06/2020)

Two days back one person came to my house location and he got surprised after seeing reading on the meter board 2, 62, 548 units & agreed that there is a manual mistake from their end and immidiately
He was strike off last digit of 2, 62, 548 (I. E, 26254 and strike off on 8) without intimation.

I have dropped mail for exact consumed units during 06/03/2020 - 07/06/2020 to pay electricity bill

2. Customer charges i have paid already for mar'20 & apr'20 months but around 240rs charged in may'20 month bill which was generated on 07/06/2020

3. Electricity duty charges i have paid already for mar'20 & apr'20 months but around 80.7rs charged in may'20 month bill which was generated on 07/06/2020

Till now i have waited for their response/correction & i didn't paid electricity bill for month may'20 as due date 20/06/2020 also crossed but no reply & no clarification to my complaint, to my email from their end

Here my worry is again they will charge money for late payment, units slabs will vary in next coming month electricity bill.

Kindly provide suggestion/solution to me or provide next higher level / top authority details so that i can approach them & get it resolved

Thanks & regards,
Khaleel pathan
[protected]@gmail.com