[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — missing electricity live wire at mothi darwaza, golconda

Hello all,
I Ahmed resident of mothi darwaza, golconda approached regional electricity office located at seventombs, shaikpet to give complaint on lightening of 15 street lights, as they were not glowing. I was told to approach GHMC dept.as the glowing of lights handled by them. Based, on my complaint, GHMC officials came to the spot and identified, the LIVE wire responsible for glowing of lights is cut down and missing. I have brought into notice of GHMC, ADE ([protected]). As per him, this LINE should not be touched with prior notice to GHMC. I also have brought this into notice of ADE, electricity, golconda([protected]). He have again directed me to contact AE, electricity, golconda([protected]). I have made several calls to him, he is not in mood to investigate missing electric wire. As the entire street having 20-25 lights are not glowing, it is very pathetic to go outside at night times. As, it is rainy season, i would electricity dept. to resolve urgently. ADDRESS: Moti masjid, new lucky hotel, golconda. I have also attached picture for the wire cutdown.
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Aug 17, 2018
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear consumer,
We have discussed your complaint with AE/Op/Golkonda, he reported that as the above said street lights were on the double feeding line, as per the instructions of higher officer the double feeding line was disconnected in order to avoid electrical accidents .
Further he reported that a separate line will be erected with in 2 days for facilitating the street light services.
For further query pl mail us at '[protected]@tssouthernpower.com'
Reg,
customer service
TSSPDCL.
Jul 16, 2018
Updated by ahmed mohd
As the street lights were not working from past 2 weeks. We have aprroached several times to his estmeed office.

Any reasons for directing public to GHMC dept. without doing any prior verification
Complaint comments 

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As the street lights were not working from past 2 weeks. We have aprroached several times to his estmeed office.

Any reasons for directing public to GHMC dept. without doing any prior verification.
Hi,
USC num is[protected]
Category= 2A is mentioned in bill but we are tenants and it should have been category 1A,
where can i find nearest ADE office mehdipatnam to complain, there is no response to customer care numbers,
in website meter status is mentioned as STUCK UP
what does it mean
how can i change from commercial to domestic
The Electricity meter readers dont show up on time. There late taken readings inflate the monthly bills as they cross the slabs perimeters set by the government.

Please ensure that they take the readings at a fixed date every month.

Thank you.

Najaf Ali Mirza
Dear Govt Officials.
we use get an average bill of Rs1300 for the month of Jun'18 the bill is 3 times high 3400 approximately.
Serial no:[protected] kindly help in addressing the issue.
Kindly let me know whom to contact to invesitage the case.
Address: flat no 205Nagilla sri Ranganilayam, St no 16, Gaganmahal

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