Telangana Southern Power Distribution Company [TSSPDCL] — non domestic to domestic category change

 
3 Reviews
Hyderabad, Andhra Pradesh, India
 Praveen Kumar Sriramoju on Jul 12, 2019
I have submited a request to change category with tsspdcl through online on 22nd june19 req no cc[protected]. I received an sms on 26th june stating the issue got resolved. However still category not changed and i received this month bill under non domestic. While submitting the request i have paid 30rs as a service charge in the portal through netbanking. Attached is the sms confirmation of complaint status. Kindly look into this.

non domestic to domestic category change

Complaint Status


[Jul 12, 2019] Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I am facing the issue with electrical pole in front of my house. Actually it should be between the houses.

I want to know the procedure to shift to in between houses.

Name : Sravan Kumar Doddi
Mobile Number : [protected]
Location : R R Homes, Phase 2, Plot No 27, Ameenpur, Hyderabad-502032
I have submited a request to change category with TSSPDCL through online on 8th Dec 2019 registration number is CC[protected]. I received confirmation SMS to my mobile and they stated that isuue will be resolved within 10 days. On 17th Dec, 2019 the status was changed to Complaint Rectified in CSC (Pending at ERO). I thought that maybe within 2 -4 working days the status might be changed. After 4 days I have sent an email to TSSPDCL customer support and mentioned the problem. They replied within a short period and kept CC to ERO Jeedimetla stating that "Please take necessary action on below given complaint and reply to the consumer with a copy to this office." I didnt received any response from ERO and finally on 7th Jan, 2020 I received a bill of 1615 rupees for the consumption of only 155 units. Who will be responsible for all these issues. No one is suggesting the necessary actions should be taken for resolving this issue. Please resolve the issue as early as possible.

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    Customer satisfaction rating
    54%
    Complaints
    720
    Pending
    22
    Resolved
    380
    phone
    +91 40 2343 3545
    +91 40 2343 3544
    location
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    Telangana Southern Power Distribution Company [TSSPDCL] - non domestic to domestic category change