Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — paid my electricity bill twice for sept 2019

vamshi01

from Hyderabad, Telangana

Address:

Apple Avenue, Injapur, Rangareddy, Andhra Pradesh, 501510

Hi,

I have paid my electricity bill twice for the month of july 2019. Please find the payment details from the attached screenshot. I have got electricity bill for august 2019 and observed that excess amount is not adjusted.

Total bill paid 1019 + 1019 = 2038

And i got reply saying that "your excess amount is adjusted, need not pay this month bill.". But due to issue with my sbi credit card auto bill payment
Feature, the bill has been paid without my knowledge. Which means i have paid rs. 803 for month of august 2019 which you recommended not to pay.

And i have paid my electricity bill rs. 645 twice for month of sept 2019 due to the sbi card issue. Please find the payment details from the attached screenshot.

Can you please adjust the bill so that i can skip next months payment.

Thanks,
Vamshi

+1 photos

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Nov 30, 2019

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your twice payment credited to TSSPDCL account, and you have paid this month bill, your excess amount will be adjusted in next month bill.

Regards,
TSSPDCL