Telangana Southern Power Distribution Company [TSSPDCL] — paid the electricity bill but it's not updated in the online portal

Address:Eenadu colony, Vivekananda Nagar, Kukatpally, Hyderabad, Hyderabad, Telangana, 500072

Hi,

Myself mahesh, i have paid the tsspdcl (Telangana electricity bill) on 27th feb 2020 with amount 1364 (Usc no:[protected] but it doesn't reflect in my account and lineman disconnected the connection so on an urgency i have paid the amount at the nearest electricity bill counter it got reflected in my account. I have raised the complainant to the vendor (Airtel app) and they confirmed that payment was successful and the amount was credited to the vendor but i was surprised it doesn't reflect in my account.

Please help me find where is the issue and let the amount reflect in my electricity bill or refund the amount.

Thanks in advance!

Thanks,
Naga mahesh kodeti
+91-[protected]
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2020
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your excess amount is adjusted, need not pay this month bill.

Regards,
TSSPDCL
Mar 19, 2020
Updated by Naga Mahesh.K
But still I could see the payment is pending and remaining balance would reflect coming months?

Thanks,
Naga Mahesh.K
Mar 21, 2020
Updated by Naga Mahesh.K
Hi Team,

I have not received any notification from TSSPDCL as a message and please clear the due amount in the portal also as last month lineman was so rude and removed the connection even after showing the online payment 😡. I request you to clear the amount in the portal and remaining excessive amount is calculated next month?

Thanks,
Naga Mahesh.K
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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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