Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — payment details not considered by tsspdcl

vamshidharp

Address:

Rangareddy, Andhra Pradesh, 500079

My electricity bill usc no :[protected] i have received the bill of 534/- in dec month and i have made electricity payment of 534 /- + 534/- total : 1068/-
Twice the amount in month of december from yes bank & amex credit card.

When i asked the one of the bank to cancel the transaction and refund me, they informed me the amount will be adjusted by electricity dept in next month (Jan)
But i did not notice the adjustment in jan month bill.

Attached the current month electricity bill & bank payment details screenshot for reference.

+3 photos

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Feb 10, 2020

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Your excess amount of Rs 534/- adjusted, you need to pay the balance amount of Rs 9/-, please pay at nearest TSSPDCL bill counter (or) ERO Champapet as part payment are not accepted through any online modes.

Regards,
TSSPDCL