Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — payment wrongly redirected to apspdcl account

Swanitha KVN

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500072

Hi,

I have paid my current bill today through tsspdcl bill desk using payment mode. The payment got deducted but it went to apspdcl account and my bill amount did not change. I paid again using internet banking and this time it went to tsspdcl account and the payment got deducted in my bill. I would like to know how to get my money back from apspdcl.

Thanks and regards,
Swanitha.
Usc :[protected]

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Nov 27, 2018

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Oct 27, 2018

Updated by Swanitha KVN I made the first payment through UPI mode.

Verified Support

Oct 27, 2018

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

it is clear that you have paid the bill to APSPDCL wrongly instead of TSSPDCL . Please pay the bill to TSSPDCL accordingly. For more details you are requested ti contact AE/OP/Bhagya Nagar on [protected]

Regards,
TSSPDCL

Oct 27, 2018

Updated by Swanitha KVN Hi,

In response to your answer, yes, I am aware that I have wrongly paid to APSPDCL and I did pay my bill to TSSPDCL through internet banking. However, it is not my fault that the UPI payment mode on "TSSPDCL" bill desk redirects your payment to APSPDCL account. It is very confusing and must be corrected immediately. I will contact the number you have mentioned. Thanks for the reply.

Thanks and regards,
Swanitha