[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — telangana electricity - paid electricity bill twice for oct 2018

Address:Hyderabad, Andhra Pradesh, 500045
Website:Na

Hi,

I paid the electricity bill of october on 8th november through paytm app
It was successful transaction.. But it's not reflected in tsspdcl so my house owner paid the same amount on 15th november.
When i visited the near by electricity office they said that amount will be debit from present month bill
But still the same amount reflecting on the site
Please resolve my problem as soon as possible... Am attaching all the required documents through this complaint.

Sc. No. Yz002497
Usc.[protected]
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Jan 23, 2019
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your payment is credited to TSSPDCL account.

Regards,
TSSPDCL
Dec 17, 2018
Updated by veeru4321
Hi,
I checked paytm and tssoutherpower.com but you are not update the 571rs for October bill.still its showing 571rs pending like these.already 40days completed but in your TSSPDCL not update.this is bad thing from your end.please find the attached document.if not update electricity department came and cut the power bill.please improve the ur TSSPDCL department.i faced 3rd time for this scenario

Complaint comments 

Comments

Hi,
Still you are not update the 571rs for October bill.please find the attched document.even I checked tssouthernpower.com site also.this is not correct from your side.if you are not update they wil come and cut the power.

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