Telangana State Road Transport Corporation [TSRTC] — 64020 service from Khammam to Hyderabad

We are travelling in 64020, Rajdhani bus from Khammam to Hyderabad on 04.06.2022, 14:00 Hrs service.
It is very sad that, the AC is not working and TV is also not working. Even after informing the driver, he said that this is there condition of the bus and can't do anything further.
Even at Suryapet, the bus was stopped for 15 min, and no action has been taken to resolve the issue.
We have tried to contact the khammam depo manager, but he has not picked his call.
This is too bad condition for our Bangaru Telangana.
Plz resolve the issue immediately and try to make Bangaru Telangana in all respects.