Telangana State Road Transport Corporation [TSRTC] — About bad service

Sir i got on rajadhani service upto vijayawada 1712 on 22:050:2022. But when reached outer ring road suddenly bus gave trouble is it not the duty to check thoroughly the condition. And the told the other bus will be coming but till 1;23 no bus has come what is this service
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    Telangana State Road Transport Corporation [TSRTC] Phone
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