Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

With respect on the tsrtc city bus drivers and bus conductors, this is a complaint against a city bus driver on 04/05/2018 from lingampally, time 07:30 with bus vehicle no ap 11z 7107 and bus no 113k/l. The driver and conductor were harsh to people, the àdriver was yelling at public go inside go inside and the conductor is taking advantage of it by using abusive language and was wantedly passing in between ladies for each and every stop, as the bus was completely rush he should get down and come from front or pass on the tickets and money as other conductors co-operate... When asked the reason he is talking unnecessary things. Please take strict action against both of them immediately

I have booked a ticket from kothagudem to hyderabad on[protected] for garuda plus payment id 98929893. Amount debited to my account but i couldn’t get the ticket. I have waited for an hour and contacted the customer care, they have advised me to book new ticket and write to online. [protected]@tsrtcbus.in. I have sent many mails and also tried to contact over phone[protected] many times, no one answered this phone. Even after 24 days i couldn’t get my money back. This type of worst service i never faced in any department. There are no other numbers to whom we can contact in case of problem. Please solve the problem immediately.

I am a telangana state government employee. I have worked in sarva shiksha abhiyan, hyderabad on foreign service and terms and conditions. As such i was unable to get ngo's concession pass. I have been repatriated to parent department and posted at the office of regional joint director of school education. I have been trying to apply for ngo's concession bus pass online. When i tried to apply for ngo bus pass online, i am unable to select type of bus pass because the options are not opening in the website. Please look into the matter.

As i have booked a ticket for chennai on[protected] for service no 1326. Driver name: v dakya. Driver mobile phone number: [protected] and i'm on my journey now. The official time to reach chennai cmbt is 06:45am. Now it is 7:00am. Still in nellore. And it is showing like 3 hours more to reach to destination in maps. This ensures how tsrtc follows timings and this issue says there is no value for customers time at all. This is why people lose their faith on government. Treat this issue with urgent priority and escalate it to higher officials. Is this how slowly tsrtc works?

And these busstaff says stories and saying bus cant go more than 80 speed. And in l. B nagar they stopped bus for more than half an hour for keeping packages which are more than 50 boxes. Looks like driver is doing personal businesses with those packages.

Can any government officials like regional manager or zonal manger let the driver know the value of customers time?

I sent my family today morning i. E 2nd may at 6:05am from v vanasthalipuram to vijayawada (Service number 1463). Driver is very rash when we asking him questions. He insisted to take ticket to 5years kid that to in rude manner. When bus reached vijayawada he said will drop in bus station but he forcibly dropped outside bus station before taking luggage. They have to run after bus for luggage with the help of auto person they chased the bus. If no complain is taken seriously i think tsrtc will get a bad name. Drive. Name is yusuf.

I and my wife traveled in service no. 1332 on[protected] from s r nagar, hyerabad to polavaram. With tkt no.57426432 psngr name:
Syamala devi (Seats-17, 18) driver name: d. Thirupathi
And his colleague, cantact. No.[protected] at the destination i. E., in polavaram, one stage before last stage, requested the driver to stop for getting down from bus. He just slowed and immediately running the bus without we got down with our bags, when i asked, he raised his hand to manhandle me. I am aged about 68 years and a retired administrative officer/office superintendent, of a. P. Stated government. I have asked him why you are not stopped even at the last destination, and not in the middle of the journey, you are providing them behavioral training with passengers are in vain.

Our area is doodh bowli in our area the bus time is 7:00 am but the is is coming at 7:45-8:15 am its very difficult to travel
And in our the buses are only two so please keep more buses and its wont come in a time the bus driver have wont fear that we wont complaint to any one
Sir please keep buses more to go at a time its my request dont think its complaint think iys request

Garuda bus driver (Mr. Srinivas) of bus no: ts03 z 0293 (Hyderabad to hanmakonda) behaved in a very rude way when asked about if there were any seats available in the bus when it arrived at uppal on the evening of 29/04/2018. He has also passed very objectionable comments (Bus la unna ac la kusoni povadaniki vachinava) when i'm getting down from the bus before taking tickets due to my urgent personal work. So as a citizen of telangana and customer of tsrtc i request you to ask the concerned person to treat the customers of tsrtc in a friendly manner and not to degrade the name of the organisation and thus of telangana.

My self sravanthi. Yesterday evening i travelled from dichpally to nizamabad by lolam to nizamabad bus. I gave 500rs note for ticket due to insufficient amount to travel nizamabad. But she gave me a shot amount of 100 and argued with me. Kindly enquire about her and take my request as a complaint. I gave this complaint for your kind perusal because no one is suffering like with me by the cheated conductors

I have booked a ticket from hyderabad to pune on 18-april-2018. The money has been debited from my account but i haven’t got the ticket neither to my mail nor to my phone.
The date of journey is 22-apr-2018.
Bus is garuda volvo ac at 7 30 from mgbs.
The below are details of payment
Date :[protected]:47:08
Merchant reference number : [protected]
Ebs payment id : 99545470
Payment mode : master card_tp
Amount : 1405.00
Customer name : guest tsrtc
Customer email : [protected]@gmail.com
Status : success

Dear sir,
W. R. T the above subject this is to inform you that, from ganga ram to balanagar ticket fare was rs.15/- but the conducter was charging rupees 20/- and also he was giving other destinations for charging more.

Enclosed ticket for ur reference.

Bus route/no-24s/219 bus.
Bus no tna64017 metroexpress
Ecsecb 9051 psgr tkt
Drv 207459
Ap11z72
Cnd 208248
Qn50170972

Please kindly look into the matter.

Thanking you,
Madhavi
[protected]@gmail

Hi,
There are very less number of buses from Raheja mindspace to sagar ring road since six months.Daily we used to wait nearly one and half hr to catch a bus to mehedi patnam.Please provide 126/300 buses in the evening time from raheja mindspace to sagar ring road.there was only one bus for one hour...It's very difficult to wait around bus stops in the evening time for long hours.Please take it into consideration and provide the best transport services.

Journey: miyapur blrm x road-godavarikhani service no: 8258 driver: v k murthy contact no.: [protected]. Departure: 23-apr-2018 13:30. The driver hasnt arrived even after 2 hours of the said time. Mancheryial bus depot manager also doesn't answer calls. Whome should public approach after booking tickets and waiting for 2 hours in hot sun!!! The driver doesn't answer calls. We don't know when bus will come and where to board as he is not answering calls.

Sir yesterday(22/04/2018) at 9:55 pm APSRTC & tsrtc booking counter person refused to book my parcel luggage. I request him my material may become damage please book, he didn't hear me, then he left on bus 4045 route bus after that I saw the board of counter that closing time is entered their 22:30. After that I began to call that number which is on board [protected] at 10:15 pm nearly 10 times, no one lift that call. Proofs I can submit. after that early morning I asked him why you are doing like this he said it's not my duty after 10 pm at that time 9.55 pm allredy he closed counter and he left by bus 10 pm Vijayawada bus. And he also said complain against me he refused to give complaint book and tell his name. I lost 21 thousand rupees material damaged. Even DM of khushaiguda bus depo refused my complaint supporting him.please enquire and justify.

Conductor did not check ticket at jbs properly and once the bus started i asked him if it was the right bus he said yes and after sometime asked me to get down in the mid way after i checked with him again... I took ticket till mgbs (Rs 70) to catch the right bus as i was single lady and it was 10pm... Very careless behavior and no social responsibility... Date of travel 22 apr 2018... Service number 7039

I was supposed to board service number 7290.

I am regular tsrtc customer and this behavior is intolerable towards a single lady traveling in the night... Please take necessary action and keep me informed else i would escalate this in social media.

18/04/2018, 5.00 pm bus no. Ap23z0086 siddipet depot
I was about to travel to hyderbad from pregnapur, i boarded the bus at pregnapur and there was a luggage bag with me. The bus driver rudely said to get down the bus or sit on the roof of the bus along with the bag. I need to catch a train at 9.00 pm in kachiguda and driver wantedly made me to get down of the bus.
I want a proper explanation for this..

Dear sir,
I govinda chary walking at shivam road near papaji dhaba at 7.00am today. Tsrtc bus bearing no. Ts 11 z 6244 came fast while overtaking from left-side of an another etc cottbus and hit me at right shoulder and ranway even without stopping the bus. I feared a lot shocked for at least 30.0 minutes.
Kindly look into the matter and take serious action against your busdriver of city bus no. Ts 11 z 6244. For driving rash. I have escaped luckyly.

Waiting for your action and reply.

Regards,
Govinda chary
Mobile no.
[protected].

Dear sir,
I wish to draw your kind attention to the misbehaviour of a bus conductor while i was travelling from metro station to nagole on ticket no: a06070 at 7:45 pm on 21/04/2018.
It happened like this, when i asked him to give me a ticket from metro station nagole to nagole bus stop he gave the ticket from survey of in to nagole and when i asked him about why the tickets’s cost is 10 rs/- as it should be of 5/- he then rained abuses on me.
I, therefore request you to take a stern against the conductor. I may also be informed about it.
Yours very truly,
J. Devi goud

Hello Sir,
I'll be travelling regularly from Amberpet to Gachibowli(Hyderabad) daily and will always use TSRTC A/C buses, but many times I've observed that especially this particular bus - AP11Z6087, doesn't have proper Air-Condition facility and also doesn't have proper fitness, without proper services/Maintenance to the buses the organization is running the bus services and we are being charged with same fare/amount which is very high.

No buses are going via yousufguda and maitrivanam during evening timings and passengers who are holding ac bus passes having a great problem as it is going wasted and forced to travel in ordinary buses.
Buses are taking routes via panjagutta when it was supposed go via maitrivanam.
Recently this issue is being happening but never before.
This issue is concerned for everyone holding ac passes for 17h/10w. Hope this comes...