Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Nov 20, 2025
Complaints 2379
Resolved
30
Unresolved
2349
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveen Chitla
from Mirialguda, Telangana
Mar 25, 2018
Report
Copy

Hello,
Why do you charge such an amount showing all those window dressing services

Right now am travelling in a superluxury from hyderabad to jagtial

Ts 21z 0070 korutla depot bus

U have charged showing services

Television
Charging sockets
Etc

Neither of them are working
I can't even find a tv in bus or out of bus
All these charging sockets are to make any pooja

I still believe these silly things would get a solution from you
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Mar 26, 2018
Arun Reddy Parnem's response
refund my money to same account
Sir plz give me quick reply
Does my money will be refunded or not
Plz sir plz refund my money I plz response to my review.

services of super luxury - Comment #3051464 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Srikar Bhattar
    Mar 25, 2018
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh

    My fiancee got on to hyd - karimnagar bus and searched for seats in the front. There weren’t any, told the same to the bus driver and asked for help. The bus driver was very rude and asked her to sit at the back beside boys. When she said how could she sit beside boys, he replied back rudely by asking her, if so why she had got onto his bus. This is the attitude of the bus drivers towards passengers. Please take some action so that no one else suffers. Vehicle number - ts02z0321. Date: 25th march 2018, time: 6:15.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    He is not "on" the fans and TV.s.
    Actually we are going to Lothkunta from Lalbazar, the conductor gave me 20/- per two persons then I asked him per head 5/-only, why are giving 20/- ticket, he rashly replied if want come in this bus otherwise get down from. So, then decide to complaint you to save passengers money and as well the good name TSRTC.

    bus driver was rude - Comment #3052409 - Image #0
    Service no 1093 on 20/3/18 from Hyderabad to Mumbai
    Driver is not dropping at Pune railway bus station he dropped at Jahangir hospital at Pune on road side to passengers at morning 5 am, my daughter going to Pune
    She facing very problems at that time
    Pls give advise to driver to go bus station

    bus driver was rude - Comment #3054653 - Image #0
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      samali
      from Hyderabad, Telangana
      Mar 24, 2018
      Report
      Copy

      Address: 500018

      Today hyderabad[protected] around 4 pm i took a uppal bus 113f i paid for ticket after getting down at liberty i realized that i lost my wallet.. It is in black in color i have my atm card, id cards such as institute, aadhar and driving license, pendrive and money in it. What should i do? To whom should i approach?
      My email [protected]@gmail.com
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rani kusuma
        from Nandyal, Andhra Pradesh
        Mar 24, 2018
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 500081

        Hi team

        Jbs bus station is having 3 atm's. None of the machine has money. It's difficult to go out and get money. This is not the first time am facing this issue. Either completely close the atms so that at least will not have the hope that we can draw the money in emergency in the station. Or keep the money in one of the machines
        Hope you understand the situation.

        Thanks
        Rani
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        This is Shekar from Hyderabad, in any of the parking slots, every on is collecting 60 rupees per day, according to rule, they have to collect 20 rupees per day and if anyone ask about this, they are simply shouting on public in very bad manner. they looks like rowdy sheeters.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nithesh pani varma
          from Hyderabad, Telangana
          Mar 20, 2018
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500055

          Respected sir,

          I am g. Nithesh pani varma and i just want to ask you a small question
          1) passengers limit in two wheelers?
          2) passengers limit in four wheelers?
          3) and i think if you can answerabove two then you can probably answer my question
          Even eight wheelers also has the passengers limit right?
          And i am just trying to say the mistake that you are doing right now

          Hope you understand.

          Thank you.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sreekar shesham
            from Nidadavole, Andhra Pradesh
            Mar 20, 2018
            Report
            Copy

            Bus no.115 (Koti-gandhinagar)
            This bus has to stop in uppal ring road bus stop at 8:40 am in the morning daily but the driver will not stop the bus. We are getting late to the college every day.15-20 students will miss the bus by this. Though there is a bus stop he will stop the bus a 300 meters away from the bus stop. Girls are facing a problem to run behind that bus and catch it. I request you to solve this issue as soon as possible. Thank you
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sathish CH Patel
              from Hyderabad, Telangana
              Mar 19, 2018
              Report
              Copy

              Address: Karimnagar, Andhra Pradesh, 505001
              Website: Bus delayed

              I booked bus at 10 am from karimnagar to hyderabad service number 7015 on 19 marc 2018 the i reported around 9.40 at bus stand and the bus came at 10.20 we were not given with a proper response. The reservation help desk incharge kp on calling the depo incharge and told it was on the way.. Finally the bus came at 10.20 n it will be late by half n hour by the time we wl reach the destination this is completely irresponsible

              From sathishchilla
              [protected]
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Glass Window is unavailable In the super luxury bus which affected our health for traveling in your busses, if your services are this bad and nonsense.
              Service number 8324
              Date of journey 16th March 2018
              From MGBS to Hanmakonda.

              bus has not arrived on time - Comment #3043704 - Image #0
              Dear Sir,

              I have taken NOC for vehicle No. TS07FC3726, but the details are not updated in VAHAN website of Indian goverment.

              Please help in this regard as I have moved from Hyderabad to Jamshedpur and I want to Pay Road tax of Jharkhand.

              Regards
              Harsh Vardhan Kumar
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ayyappa Pathuri
                Mar 16, 2018
                Report
                Copy

                Address: Khammam, Andhra Pradesh, 507003
                Website: www.tsrtconline.in

                Ticket id: 352959

                Below is ticket details that i booked online and i did not get the email nor sms for the transaction and conductor/driver charged the ticket again.

                Conductor/driver did not listen to my words and he charged double ticket for me.

                Ticket details booked online:
                Ticket no: 55988039
                Service no: 8698
                Uid no: 5126
                Ticket booked time: 17-nov-2017 09:30
                +2 photos
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Hi, Bus driver and conductor is refuses to take passengers from jagathgirigutta to jbs as they suggested to go by local bus but there is no direct buses from jagathgirigutya to jbs. Due to festival every one is plan to go to jbs.

                conductor charged ticket even when booked online - Comment #3043616 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Syed Mohi
                  from Ongole, Andhra Pradesh
                  Mar 14, 2018
                  Report
                  Copy

                  Address: 500005
                  Website: www.tsrtc.in

                  Respected sir, i'm the resident of hashamabad and i'm a student. We the people of hashamabad suffering from the above problem from so many days that is buses are not stopping at hashamabad even when requested especially bus route no.300 mehdipatnam to uppal. Conductor will issue ticket to hashamabad bus stop but bus will not stop at hashamabad. Please make the buses stop at hashamabad.
                  Thanking you.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Sir, rajahmundry to badrahchalam bus service no AP 31Z 0016 starting Time at Rajahmundry 8.30 am but the driver and conductor delay intentionally
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Venkateshrepala
                    from Udaipur, Rajasthan
                    Mar 12, 2018
                    Report
                    Copy

                    Address: 508207

                    I am travelling from miryalaguda to hyderabad and as it is summer, i opted ac bus to travel and they gave a bottle of 500ml of water which costs 10rs in shop and tsrtc costing it 15rs and main thing is bottle container which is infront o[censored]s and it losts it elasticity and unable to hold water bottle and no wet tissues and no snacks carrier.

                    Second main thing, we cannot adjust as it is not in good condition
                    +1 photos
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Mar 12, 2018
                    Updated by Venkateshrepala
                    Ac image

                    On service no 1069 from Hyderabad to Bangalore I booked a ticket 6days prior to the journey respected seat no 3 next to the second driver... Dispite my reservation done I had to go back sit because the driver feels discomfort to sleep...if it was the case why did even open booking in the front row next to the driver I demand an explanation asap
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Siddula Harish
                      from Guntur, Andhra Pradesh
                      Mar 10, 2018
                      Report
                      Copy

                      I lost my purse in tsrtc bus

                      Address: Hyderabad, Andhra Pradesh, 500039

                      Yesterday i lost my purse my purse when i was traveling from begumpet to uppal around 2-4 o'clock. I travelled in ordinary red color bus. First i travelled from shoppers stop to patny in no.10k bus & 10/18 no. Bus from patny to uppal bustop. Both r ordinary buses only. Purse contains my adhaar card[protected], pan card (Hpkps3975e), icici bank debit card & 300rs.
                      Request u help in this regard.

                      Thanks
                      Siddula harish...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      K
                      Kmrk Venkatesh
                      from Hyderabad, Telangana
                      Mar 9, 2018
                      Report
                      Copy

                      Few days back while travelling by 127 k/v (Jnnurm) bus around 7.30 pm i have taken ticket upto kothapet fruit market but that driver seriously told me that bus won't be stopped at fruit mkt stop n he won't stop the bus there. I am a bk mgr of public sector bk n travelling in d same route for the past 10 yrs but never faced problem like this. Even today also the same driver, when i catched the bus in dsnr bus stop both driver n conductor are chating at the entrance n all other passengers were occupied their seats. Almost bus is empty.. I only has entered into the bus n i also stand there in the entrance just beside the driver to take ticket as i have to get down in the next busstop. Very rashly driver told me to go inside or get down from his bus. I said, after taking ticket i will go inside and anyway no rush is there in the bus. But he didn't move his bus n said go inside otherwise i will stop the bus here itself. If his behaviour is like this i am ready to lodge compliant against him for his mis behaviour with ladies.. This 127 k /v will reach dsnr at 7.30 pm daily
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      There is no employee available at May I Help you desk at dilsukhnagar bus depot

                      misbehavior of bus driver - Comment #3035566 - Image #0
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kittuykc
                        from Hyderabad, Telangana
                        Mar 9, 2018
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        It is observed that in most of the rtc bus stops the goods such as water bottles and other eatables are being sold at higher price than actual mrp. I have given my oral complaint to the concerned station official in jublee bus stand. He was asking for a written complaint, due to time constraint i couldn’t give the written complaint.

                        In every bus stop each shop should have sign board saying that all the goods must be sold at mrp otherwise the owner should be penalised for the applicable amount.

                        If this cannot be implemented we are ready to move to consumer forum against rtc.

                        Regards,
                        Krishna
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pnr9999
                          from Palmaner, Andhra Pradesh
                          Mar 8, 2018
                          Report
                          Copy

                          Address: Medak, Andhra Pradesh, 502291

                          Hi, this nagaraju paladugu, while i'm traveling from sadasivpet to patancheru[protected] @ sadasivpet point time 06:45pm) bearing bus no. Ts15z0126, the driver of the bus misbehaving with consumers with including me in vulgar language which is irritating to consumers. When we lost money it doesn't matter, but when we lost character its for everything. Please take an action on driver to control his vulgar language & behavior with consumers.
                          Thanking you, in anticipation
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Today the bus driver (APIIZ 3434) GAVE DASH TO BIKE AND NOT EVEN STOPPED THE BUS.
                          Around 9:40 in the way of Sr Nagar to kukatpally.
                          When I am travelling from vijayawada nandigama in bus no TS 24 Z 0016 which is coming from guntur to kaleshwaram on 05/03/2018. During my journey I observed that driver using mobile during driving and making calls repeatedly.. and conductor shouting on old age and illiterate peoples.
                          Tsrtc vajra service is the worst service, bus wont start on time and there are instances where we need to wait for an hour. Please make it better or else stop this service completely. And i literally fed up with waiting for 30min - 1hr most of the time and when we contact local service team they wont respond. Its the worst service i had ever seen.
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mrinali Mohite
                            from Eraniel, Tamil Nadu
                            Mar 8, 2018
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500012

                            I have complain on the bus conductor (Lady bus conductor) of bus ap11z6099, she happens to take my 100 rupees and asks me to give change instead. While i was searching for the change she put the money somewhere and claims that i never gave her 100 rupees. I'm a student, every penny means alot to me. Kindly request you to take some action against her as she's yelling back at me for requesting my money own money.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Radhika Rani Kesineni
                              from Hyderabad, Telangana
                              Mar 8, 2018
                              Report
                              Copy

                              Please provide more buses for bachupalli - waverock route as people are having problems at office timings from 8.00 am to 10.00 am.

                              Today in the 9.30 am bus almost two buses crowd accommodated and the driver is getting irritated that he can't see the side view mirror. He had to stop the bus on all stops and people also won't wait for the next bus as they have to reach office on time hence they had to travel on the foot board.

                              Kindly look into this matter as this problem we are facing for the last couple of years. I know, the roads are occupied with two, three and four wheelers school and college buses, the buses are getting stuck in the traffic due to which they are not able to come on time. We need a solution to avoid the traffic in nizampet road, as there is no other way to go to ameerpet or miyapur or hitech city.

                              Thank you and expecting a quick solution.
                              Regards
                              Radhika
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amit2605
                                from Hyderabad, Telangana
                                Mar 7, 2018
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh

                                Bus number ap28z4804.
                                I was waiting at red signal at balanagar x roads. The driver overtook my car from left to take right turn on green signal and hit my car, didn't even stop after he hit my car. When i pursued him and stopped him he starts abusive language and accused me of crashing into the bus. There's no dent on my car but full of scratches on the left side. Had i crashed into the bus how would i have scratches from back to front? I would in fact have a huge dent had i crashed into him as he said. He wasn't ready to listen my side of the arguement.
                                He took my car number and said he would find me and kill me if i go ahead with any legal actions.

                                I request you guys to take a serious action against this kind of rash and careless drivers. This guy was so rude and using foul language.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  prathyusha thanuku
                                  from Hyderabad, Telangana
                                  Mar 4, 2018
                                  Report
                                  Copy

                                  Address: Hyderabad, Andhra Pradesh, 500003

                                  I’m not sure whether my complaint will be at least read by someone...
                                  This is to bring to notice about the negligent behaviour of tsrtc staff..
                                  Everytime i make a reservation in tsrtc the bus is delayed by 40 mins to 1.5 hour..
                                  Despite collecting so much of service tax, gst, toll fee, reservation fee, it’s not fair to trouble people.
                                  Frustrated with tsrtc i’m writing this complaint. This time i booked rajadhani bus from hyderabad to karimnagar which is supposed to start at 10.50.. It didn’t start till now (Now the time is 11.30) and i’m not sure when will it start also. A delay of 5 or 10 mins is acceptable.. For 1 hour is too much!
                                  Actual ticket fare is 221 rupees.. They are charging 300 rs including gst, service tax, reservation fee, toll fee, etc etc
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nitinjain1
                                    from Hyderabad, Telangana
                                    Mar 3, 2018
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500032

                                    Today at around 9:20 pm the driver of the bus ap28z 176 almost crushed our car at madhapur. I saved myself and family somehow but the driver showed no remorse and continued to drive super rashly and in front of me almost hit another car.

                                    This driver must be apprehended, terminated and out behind bars for putting people’s lives at risk.

                                    Nitin
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vijaykumars
                                      from Manuguru, Telangana
                                      Mar 2, 2018
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh

                                      Its been regular routine that buses particularly 211m buses are coming after a gap of 1 to 2 hrs... And the most disgusting thing is that 3 to 4 buses are coming back to back. And i don't know what all the officals are doing when all this things are going on, many people are suffering and no improvement regarding this problem even after so many complainst. We want answer for this problem as soon possible sir, please after this one.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit