Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Hope my issue will be addressed. Please address the problem for well being of people travelling in buses.

The metro running in secunderabad area is having loose seats.

The passengers are about to break their jaws and heads sitting in chairs which have no bolts. No body is bothered getting them repaired.

Bus no: apiiz - 7185
Number : 49m

Area : patny till mehdipatnam

Please get the chairs repaired.

Thanks

Dear sir/ madam, iam a frequent journey from hyderabad to banglore and found the facilities of tsrt are detonating day by day. During traveling from kphb hyderabad to banglore date on[protected], service no 1609 garuda plus not supplying any bed sheets in d ac service bus and also tv is kept just for name sake which the speakers are totally damaged and tv screen is very bad. My pain is our government is paying lots of money to these bus owners and they are not taking care of the facilities. If this is the case people will obviously peeper private services which in turn a loss to our government. Lastly kind note to the management that now a days people are seeing for the comfort and facilities and they are ready to pay the amount.
Please consider this and save the government money which is in turn peoples money.
Thanks regards

Jai hind

Dear sir,
Today morning at 9.15am near malakpet, just missed the accident with the bus which crossed our 2 wheeler from the right side of the bus. The driver's recklessness towards the life of a common man is unbearable. Please take necessary action so that he shouldn't repeat this and for the safety of the citizens.
Bus details:
No: ts29z 0011
Depot: kdd to hyderabad.
Date: 27/03/18
Time:9.15am

Hello,
Why do you charge such an amount showing all those window dressing services

Right now am travelling in a superluxury from hyderabad to jagtial

Ts 21z 0070 korutla depot bus

U have charged showing services

Television
Charging sockets
Etc

Neither of them are working
I can't even find a tv in bus or out of bus
All these charging sockets are to make any pooja

I still believe these silly things would get a solution from you

My fiancee got on to hyd - karimnagar bus and searched for seats in the front. There weren’t any, told the same to the bus driver and asked for help. The bus driver was very rude and asked her to sit at the back beside boys. When she said how could she sit beside boys, he replied back rudely by asking her, if so why she had got onto his bus. This is the attitude of the bus drivers towards passengers. Please take some action so that no one else suffers. Vehicle number - ts02z0321. Date: 25th march 2018, time: 6:15.

Today hyderabad[protected] around 4 pm i took a uppal bus 113f i paid for ticket after getting down at liberty i realized that i lost my wallet.. It is in black in color i have my atm card, id cards such as institute, aadhar and driving license, pendrive and money in it. What should i do? To whom should i approach?
My email [protected]@gmail.com

Hi team

Jbs bus station is having 3 atm's. None of the machine has money. It's difficult to go out and get money. This is not the first time am facing this issue. Either completely close the atms so that at least will not have the hope that we can draw the money in emergency in the station. Or keep the money in one of the machines
Hope you understand the situation.

Thanks
Rani

Respected sir,

I am g. Nithesh pani varma and i just want to ask you a small question
1) passengers limit in two wheelers?
2) passengers limit in four wheelers?
3) and i think if you can answerabove two then you can probably answer my question
Even eight wheelers also has the passengers limit right?
And i am just trying to say the mistake that you are doing right now

Hope you understand.

Thank you.

Bus no.115 (Koti-gandhinagar)
This bus has to stop in uppal ring road bus stop at 8:40 am in the morning daily but the driver will not stop the bus. We are getting late to the college every day.15-20 students will miss the bus by this. Though there is a bus stop he will stop the bus a 300 meters away from the bus stop. Girls are facing a problem to run behind that bus and catch it. I request you to solve this issue as soon as possible. Thank you

I booked bus at 10 am from karimnagar to hyderabad service number 7015 on 19 marc 2018 the i reported around 9.40 at bus stand and the bus came at 10.20 we were not given with a proper response. The reservation help desk incharge kp on calling the depo incharge and told it was on the way.. Finally the bus came at 10.20 n it will be late by half n hour by the time we wl reach the destination this is completely irresponsible

From sathishchilla
[protected]

Ticket id: 352959

Below is ticket details that i booked online and i did not get the email nor sms for the transaction and conductor/driver charged the ticket again.

Conductor/driver did not listen to my words and he charged double ticket for me.

Ticket details booked online:
Ticket no: 55988039
Service no: 8698
Uid no: 5126
Ticket booked time: 17-nov-2017 09:30

Respected sir, i'm the resident of hashamabad and i'm a student. We the people of hashamabad suffering from the above problem from so many days that is buses are not stopping at hashamabad even when requested especially bus route no.300 mehdipatnam to uppal. Conductor will issue ticket to hashamabad bus stop but bus will not stop at hashamabad. Please make the buses stop at hashamabad.
Thanking you.

I am travelling from miryalaguda to hyderabad and as it is summer, i opted ac bus to travel and they gave a bottle of 500ml of water which costs 10rs in shop and tsrtc costing it 15rs and main thing is bottle container which is infront o[censored]s and it losts it elasticity and unable to hold water bottle and no wet tissues and no snacks carrier.

Second main thing, we cannot adjust as it is not in good condition

Few days back while travelling by 127 k/v (Jnnurm) bus around 7.30 pm i have taken ticket upto kothapet fruit market but that driver seriously told me that bus won't be stopped at fruit mkt stop n he won't stop the bus there. I am a bk mgr of public sector bk n travelling in d same route for the past 10 yrs but never faced problem like this. Even today also the same driver, when i catched the bus in dsnr bus stop both driver n conductor are chating at the entrance n all other passengers were occupied their seats. Almost bus is empty.. I only has entered into the bus n i also stand there in the entrance just beside the driver to take ticket as i have to get down in the next busstop. Very rashly driver told me to go inside or get down from his bus. I said, after taking ticket i will go inside and anyway no rush is there in the bus. But he didn't move his bus n said go inside otherwise i will stop the bus here itself. If his behaviour is like this i am ready to lodge compliant against him for his mis behaviour with ladies.. This 127 k /v will reach dsnr at 7.30 pm daily

It is observed that in most of the rtc bus stops the goods such as water bottles and other eatables are being sold at higher price than actual mrp. I have given my oral complaint to the concerned station official in jublee bus stand. He was asking for a written complaint, due to time constraint i couldn’t give the written complaint.

In every bus stop each shop should have sign board saying that all the goods must be sold at mrp otherwise the owner should be penalised for the applicable amount.

If this cannot be implemented we are ready to move to consumer forum against rtc.

Regards,
Krishna

Hi, this nagaraju paladugu, while i'm traveling from sadasivpet to patancheru[protected] @ sadasivpet point time 06:45pm) bearing bus no. Ts15z0126, the driver of the bus misbehaving with consumers with including me in vulgar language which is irritating to consumers. When we lost money it doesn't matter, but when we lost character its for everything. Please take an action on driver to control his vulgar language & behavior with consumers.
Thanking you, in anticipation

I have complain on the bus conductor (Lady bus conductor) of bus ap11z6099, she happens to take my 100 rupees and asks me to give change instead. While i was searching for the change she put the money somewhere and claims that i never gave her 100 rupees. I'm a student, every penny means alot to me. Kindly request you to take some action against her as she's yelling back at me for requesting my money own money.

Please provide more buses for bachupalli - waverock route as people are having problems at office timings from 8.00 am to 10.00 am.

Today in the 9.30 am bus almost two buses crowd accommodated and the driver is getting irritated that he can't see the side view mirror. He had to stop the bus on all stops and people also won't wait for the next bus as they have to reach office on time hence they had to travel on the foot board.

Kindly look into this matter as this problem we are facing for the last couple of years. I know, the roads are occupied with two, three and four wheelers school and college buses, the buses are getting stuck in the traffic due to which they are not able to come on time. We need a solution to avoid the traffic in nizampet road, as there is no other way to go to ameerpet or miyapur or hitech city.

Thank you and expecting a quick solution.
Regards
Radhika

Bus number ap28z4804.
I was waiting at red signal at balanagar x roads. The driver overtook my car from left to take right turn on green signal and hit my car, didn't even stop after he hit my car. When i pursued him and stopped him he starts abusive language and accused me of crashing into the bus. There's no dent on my car but full of scratches on the left side. Had i crashed into the bus how would i have scratches from back to front? I would in fact have a huge dent had i crashed into him as he said. He wasn't ready to listen my side of the arguement.
He took my car number and said he would find me and kill me if i go ahead with any legal actions.

I request you guys to take a serious action against this kind of rash and careless drivers. This guy was so rude and using foul language.

I’m not sure whether my complaint will be at least read by someone...
This is to bring to notice about the negligent behaviour of tsrtc staff..
Everytime i make a reservation in tsrtc the bus is delayed by 40 mins to 1.5 hour..
Despite collecting so much of service tax, gst, toll fee, reservation fee, it’s not fair to trouble people.
Frustrated with tsrtc i’m writing this complaint. This time i booked rajadhani bus from hyderabad to karimnagar which is supposed to start at 10.50.. It didn’t start till now (Now the time is 11.30) and i’m not sure when will it start also. A delay of 5 or 10 mins is acceptable.. For 1 hour is too much!
Actual ticket fare is 221 rupees.. They are charging 300 rs including gst, service tax, reservation fee, toll fee, etc etc