Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Medchal bus depot bus morning time 7:30 at mmr gardens bowenpally conductor misbehaved on the issue of school bus pass of her children as they were of central school. The lady passenger sais only this todat they have scoll they are from central governament what they cac do. For this he told so many things like throw 5 rupees and talk, you r dyeing to give 5 rupees, this is my bus i will throw u down many more. The conductor is very arrogant fellow full of attitude he should inform first if not ask to take ticket but not i will throw u out.

Conductor number:212204 dilsuknagar depot. He was telling day pass will not work which was ticket no: 79099 taken on 28/02/2018 at 9:32 am and travelled on tsrtc bus from dilsuknagar to hayatnagar at 2:30pm sameday by taking another ticket.which was conductor wanted me to take the ticket or getdown and he using very bad language and rude behaviour.i am attaching ticket taken from him. Please take action against to him.

It is regretful that despite being a district and a thriving business centre, there are no regular buses to mahabubabad from hanamkonda. Citizens depend only on trains. For a state to develop fully and for increase in business and commerce, all districts are required to be well connected by public transport. So please start regular and frequent buses from hanamkonda to mahabubabad and return.

Cond no. 306437; dri no.-214588
Driver is driving slowly and its already late for our works its been almost 1 hour 30 min. From uppal to aler in express bus kindly warn them about their refreshment timings. Conductor is not responding properly kindly take action against them against stopping the bus in middle and causing inconvinience to passengers

Thanks and regards,

Hi.. I was traveling from hyd to kurnool in tsrtc garuda on 28th feb with service no 1297 and booked seats 5, 6, 7, 8 prior to the day of departure. After boarding, window seat no 5 was found not suitable to sit as driver has installed a sleeping bench 1 and 5. Seat 5 doesn’t have place to keep legs as it is completely occupied by the sleeping bench. When asked the associate, he asked me and my wife to sit separately in single seats available. When argued driver in front replied “either sit or get down”. I had to adjust as i was traveling with my wife and parents and didnt want to argue further.
First of all tsrtc shouldn’t have given that seat for reservation. It is unfair for the people who booked. I hope tsrtc blocks seat no 5 for passengers. Secondly even if this situation occurs, driver or associate should have spoken softly and arrange an alternative dual seat. And since its a mistake of tsrtc, their staff being very rude is leaving less faith on government buses.

I was traveling from balaji hospital to alugaddabavi at 7:40 i got into 90l/229 the number is apziz0152 the bus conductor asked if anybody wants the change and pointed out at me and said my size looks as though am foodie "thintuna size kada change thisko" i was controlling my anger later at alugaddabavi signals he started smoking.. Can he smoke in the bus? This was really a bad experience..

The driver of ts 08 z0069, made an accident today evening at around 8pm at moosapet crossroads to my car. And driver is arguing that these type of accidents and very roughly he said that this is government vehicle and you will not get any compensation. Request you to check and provide compensation.

Srinivas m s s
Ho. No. 5-425, s r naik nagar
Jeedimetla, hyderabad - 500055
+91-[protected]

Respect Sir,

I was travelling to viziawada from Hyderabad in TSRTC (TNA07786). They have stopped the bus for lunch at an unhygienic hotel( Sri Lakshmi narasimha hotel NH 65) . They kept board as APSRTC authorized hotel. They are selling meals @ 90 ruppes. No toilet facility. Many of busses will stop at that hotel because driver and conductor will get commission and free food facility. For the sake of their benefits they are playing with the health of Travellers. it is completely conflict of interests arises between hotel owners and tsrtc employees. And it's even negligence of food security department since they allowed hotel to run beside national highway. So I kindly request respective departments to take necessary actions as fast as possible. Here I am attaching ticket and proofs of photos.

Thanking you.

Yours faithfully,
P Aswarthanarayana

My name is rakesh, yesterday on 19th feb 2018, 8:30pm i catch the bus at lal banglow stop, 10km metro bus was full rush i got seat near by door, window seat... As iam travelling at near sr nagar one guy trying to sit in the seat, he took the support of wide lenght rod which is attached to the window mirrors, and that rod was broken and hit my head very strongly... Im suffering with headache... This isthe condition of city buses, where do we get safe travelling, and the conductor was very bad, not even responding to me while i hit by the rod... The bus number is (Ap 11z 6114).
The bus condition was very bad even though bus driver driving very rash... I need a reply to this i got the pictures of bus and broken rod.

Please make sure to take action,
Thankyou.

Good day sir,
My self vinod kumar konala, working as navigating officer in merchant navy. My wife working in kodad depot as amf - mechanical.
Today i. E[protected] when i travelled in the bus from mgbs to kodad, he not allowed the family pass number 181943 which is valid up to[protected].
When i asked him for the reason he answered very rudely stating that complaint whom ever u want.
With a very painful heart i'm writing a letter for the justice
I'm attaching you the ticket as well as the family pass details below.

I was travelling in metro express bus from patancheru to koti,
I gave 50 rupees note to conductor and asked ticket to s.r Nagar, the ticket cost is 20rupees, I found 20 rupees note in my wallet and gave to conductor to return my 50rupees note, but conductor blaming me that 20 ruppes given by him, I asked to check once, but he behaving very rash upon me and scolding me with rubbing words
So please take action on conductor .
Bus AP1127078
CON:236708

The complaint is regarding is the day pass is consists of r s.80 and he typed wrongly. The conductor typed wrong in sex as male but i am female. But bus was very rush and even did not have place to stand in the bus. I have give money and took the ticket. The bus number 25 from ih statue (Alwal). I climbed at jbs but still did not ask me pass. Please make the conductors awareness of machine. I kindly request to the team to the complaint seriously and may not suffer other middle class people. Today to me it is loss of rs.80and always the charging for the ticket wherever i go

Hi,

My name is sushma. Today i. E.14feb, 2018, i board the govt bus from chandanagar bus stop at 3:10pm. When the conductor asked me for the ticket, i told me to give it for kphb and was handing him a 50rs note. He refused to take the money saying that he don't have change. I i have asked other passengers too but not getting change. After a min, the conductor starting misbehaving with me and abuse me in front of all passengers. I didn't know telugu so i asked him to speak in hindi/english. He was shouting and told the driver to stop the bus in the middle of the road. I told the conductor to behave properly but he was not listening and was continuously shouting by saying 'utar chal bus se'. It was like horrible moment for me as the driver stopped the bus and conductor was continuosly shouting over me.
I am completely shocked by this incident. What was my fault in this?? 50rs change is not a big deal today.., i mean i travel daily and have never seen this kind of conductor ever who doesn't even know how to talk. Due to his shouting, i got so scared that i forgot to note down the bus number. This type of behaviour is completely intolerable. If you can track the bus with the time i have provided that would be very helpful.

Completely disappointed!!!

The conductor of the bus has given ticket where the drop stage is amberpet which is 2 stages after the actual drop stage that I had to get down( prashanth nagar). It was an ordinary bus and the ticket from my stage(ramnagar gundu) to the drop stage(prashanth nagar)is minimum. I have attached screenshot of ticket.
Bus Number: AP11Z194
Route: secundrabad to Dilsukhnagar 107V/S
Time : around 6:30.
Date : 14/02/2018

The driver is driving the bus In such a way that it may lead to severe damage which cab include life's.
When I asked him to drive slowly two of them the driver and the ticket conductor started arguing.
TS08UB3199 Is the registration number .
Please take serious actions kindly.
Don't encourage these kind of people.
I have proofs too.
With regards "Bhatnagar"

Dear sir
I had booked ticket from srisailam to hyderabad on 19/1/2018 for journey date 31/01/2018 for 2 persons. The details are as under:
Ticket no. 56608628
Service no. 1271 dt. 31/01/2018 time 12 noon
Uid no. 5746
Persons 2, ticket amt rs 761/-
S venkateswarlu 63 seat no
S umamaheswari 60 seat no.

This above service did not operate on 31/01/2018. We got booked tickets for the next bus at 1 pm on 31st and reached hyderabad by service no.1310, ticket no. 56707708.
Since 31/01/2018, i am talking to customer care and picket depot officials, but all are evading to help me. The service is not cancelled in the system even till today. Picket depot officials say talk to customer care and customer care vice versa. Effectively, i am deprived of my hard earned refund money. I am a senior citizen and this as a great harassment. Pl help me.
My email: [protected]@gmail.com
Yours faithfully
S venkateswarlu

Bus no. Ap 24z 0018 devarakonda depot the bus started from nalgonda to devarakonda on 09.02.2018 at 8.20am. Conductor abusing with rough language at teratigudem village. The lady requested to conductor kindly stop the bus at teratigudem village she asked, she took the ticket for next coming bus stop of junutla village. Kindly take nessary action because the public suffering with that type of conductor behaviour

Hi team,
I have booked ticket in tsrtc and cancelled a long ago, but till now, my money is not get credited.
I emailed and called to customer care, there is no proper response and t they are showing disloyalty towards customers.
Ticket number: 56354538, uid: 8757
Ob ref number:[protected]
Passenger details: sandeep kesa,
Contact: [protected]@outlook.com.

As a government organization, the service should be loyal and timely manner, but this case they are lazy and not providing proper services to the people in the state.

Sir,
104a almasguda buses not available at night time 9:15 pm to 11:00pm.
In previous 2 months, one week catch 104a bus at 9:50 pm. I am following attached tsrtc. Jpg timings in this website.http://www.hyderabadcitybus.in/route-no/104a/

Please provide these services (Or) from is sadan (Santosh nagar) to almasguda service provide that time.
Thank you,
Regards,
Srinivas.

Service number 7356 bus has to departure by 06:30am from jubilee bus station. But it arrived at 07:00am and departured at 08:00am.
If cm kcr is really working for public, he has to suspend all the respective people who caused this inconvenience to the public. And he has justify to the people regarding bus timings in the state.
This is the worst public transportation system in the world. Better privatize this.

I want to see my country good and better
- jai hind