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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 110

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M
Mounika@123
from Hyderabad, Telangana
Jul 28, 2017
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Bus no: ap29z3043
Time: 9:08am
Location : jubliee checkpost
Date: 28.07.2017
While getting down at jubliee check post he asked me to getdown at crossing only i told him that i will getdown at bustop only. For that he argued with me unnecessarily. I have experienced 3 situations like this. This time i notes down the bus number and details. The bhaviour of rtc drivers made me to raise a complaint. Please consider this complaint and do the needful. Sometimes drivers are not stopping the buses at bustops
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    Sandy6786
    from Ferokh, Kerala
    Jul 26, 2017
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    Address: Warangal, Andhra Pradesh, 506002

    Hello tsrtc dep

    We never expect such a volgur behaviour from tsrc bus driver.
    Why tstrc send us message with driver number when we book a ticket. I think to call the driver and enquire the bus status. But mr. Babu bus diver of 8203 hnk to banglore says why should we pick the call and we don't pick call go and complain to any higher authority no one can touch me. He is such a rouge he speaks very bad language
    I don't know tsrtc will take action on him
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      A
      Anudeep Naidu
      from Anta, Rajasthan
      Jul 26, 2017
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      Address: Nellore, Andhra Pradesh, 524002
      Website: TSRTC

      Im travelling from nellore to sri kalahasthi.. We boarded from nellore at 5.15 am.. We dont know anything regarding bus details.. We are just asking conductor aboit stoppings.. He is just such a rougue that his way of answers are bloody illiterate.. He himself acting as a owner of the bus. Bloody conductor and im chartered accountant proffessional.. Will u hire such people on ur transport corporation?
      I really pity on this tsrtc
      Ts 21z 0008 jagithyala depot bus.. Morning 5.30 at nellore.. Track the conductor and punish such a rougue.. He is just scolding all the passengers.. Just remove like that illiterate people
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        N
        nandamuri murali krishna
        from Hyderabad, Telangana
        Jul 23, 2017
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        Address: Hyderabad, Andhra Pradesh

        Sir,
        Some o[censored]r buses like ordinary sr nagar to indira park collecting 11/- (113/y/k, h)
        Some are collecting 10/- because they are mentioning to stop as sudarsan
        And metro busses collecting in the above manner like 13, 14 rupees

        113/i/k the bus not stopping at the rk muth stop if he stops for hardly 1/2 secon
        Between 7:20 pm to 7:40 pm. The people wainting for the bus approximately 30 members.
        Pls look in to the matter and inform to the depot for the assistance.
        Thanking you sir
        N. Murali krishna
        +3 photos
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Jul 27, 2017
        Baragada ashok's response
        TSRTC
        Jul 27, 2017
        Baragada ashok's response
        TSRTC REFUND

        Ticket no: 54735921,
        refund amount.

        wrong issue of tickets, 113/in kukatpally bus not stopping - Comment #2799885 - Image #0
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          K
          KRC Prasad
          from Hyderabad, Telangana
          Jul 22, 2017
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          Address: Hyderabad, Andhra Pradesh, 50072
          Website: [email protected]

          I have tried to book ticket on[protected] at 14:42 hours at tgsrtc52478 by vajra bus from hyderabad (Kphb) to warangal (Pochammamaiadan) but amount of rs.298/- was debited to my credit card and transaction was failed and ticket was not booked. When i contacted kphb booking clerk, he told me that amount will be refunded to you within 24 hours and asked me to book another ticket. Accordingly i have booked another ticket by using credit card.

          So far, amount was not returned to me. I request you to kindly look into the matter and arrange to refund the same.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            R
            Renjithkc
            from Hyderabad, Telangana
            Jul 21, 2017
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            Address: Hyderabad, Andhra Pradesh, 500039
            Website: Tsrtc

            This is very pathetic bus drivers are in sorry. Buses are not stopping in stop untill people get inside. I don't know why drivers are in so hurry. Especially at ngri stop people are getting inside running buses. Who is responsible for there life. Why can't drivers stop untill they get inside. If no action from your side i will be directly complaint in court with sign and copy of this complaint. This is vialation of human rights and traffic rules. If no action i will take this further.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Ap29z4337 ktdm depot was travelling ktdm to mngr.we are requested to stop at ASWAPURAM colony gate.it was ordinary bus.what is the reason not stopping the bus that's why the people giving choice to private buses .I need the reply . Otherwise I'll complaint to higher officials. The bus was belonging to kothagudem depot.
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              N
              nagvanitha
              Jul 11, 2017
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              Address: 500025
              Website: www.tsrtc.telangana.gov.in

              To whom it may concern,

              Good day!

              With respect on the tsrtc, this is regarding misbehavior of a city bus conductor on 11/07/2017 at tarnaka, time 12:58 pm with bus vehicle no ap11z371, he was using abusive language when i was asked to issue ticket from secunderbad to tarnaka, he intended to give wrong ticket from other boarding point. When i asked about it, he rudely behaved and abused me. Please suggest me if i need to go police station or consumer court on this issue.

              Could you please look in to the issue and take action as appropriate.

              Thank you.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                M
                mahender manda
                from Hyderabad, Telangana
                Jul 11, 2017
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                Address: Hyderabad, Andhra Pradesh

                When iam going home from my office near ashok nagar to secunderabad, bus no. 20 p was not stopped in the ashok nagar bus stop when the bus is free yesterday i. E., on[protected] evening 6:30pm. Before that one ordinary bus passed away with heavy passengers with footboarding and after that metro express came and he didn't stop the bus at the bus stop even we running back to the bus and shouting also. Along with me another 3 ladies also available in the stop totally 4 ladies including me.
                Please take necessary action on certain things which can help others will not do the same as its raining in the evening time and no bus shelter also.
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Jul 07, 2017
                Rajukenche's response
                And I'm female.. Atheist no respect to the ladies..
                At khairtabad bus stop I was unable to get down so was trying to get down and conductor is watching but didn't stop the bus and very badly arguing.. Bus number113 k/l Ap11z 6538..customer service isyour responsibility.. But here in telangana conductors and drivers r thinking that the buses r their own...
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                  A
                  from Shimoga, Karnataka
                  Jul 8, 2017
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                  Address: Nizamabad, Andhra Pradesh, 500003
                  Website: TSRTC

                  Iam a regular traveler of Rajdhani bus from hyd to nizamabad and hyderabad..

                  This is to bring to your notice that water bottles provide in rajdhani bus is open and water bottel by seeing is celar show that local water is fillup and bottels are damage..

                  This is one of the major issue that ticket of rajdhani is 296 or 294 the return change amount driver are not giving are not writing back side..

                  This is a request make the amount round of 290 or 300 atleast its go to Tsrtc..

                  Im attaching a photo copy of ticket of this bus in whic im traveling water bottel given..
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    Y
                    Yaqubpasha Mohammad
                    from Tanuku, Andhra Pradesh
                    Jul 7, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500001
                    Website: www.tsrtc.gov.in

                    Regarding fair collected between 2 local busstops in hyderabad city. I boarded a bus at jailgarden /koti to reach kachiguda. The conductor issued me a ticket from chaderghat to shankermut both are more than 2-3km away from my boarding & dropping stations. And charged rs.12 for this. When i enquired conductor replied its like that only &when i approached the controller @ kcg bs he said there are no busstops between chaderghat & shankermut. Now my query is when there are no bs in between why tsrtc stopped the bus at koti? And when there is no stop at kachiguda why the bus entered in kcg bus terminal? Hope i will get a clarity on this. The bus details are as follows ap 11 z 6693 belongs to muheerabd depot.
                    +1 photos
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                      G
                      Gfiit
                      from Hyderabad, Telangana
                      Jul 7, 2017
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                      Address: Ranga Reddy, Andhra Pradesh, 500039
                      Website: www.consumercomplaints.in

                      Me travelled on 280 bus city ordinary ticket no;00262795 at 15:49:28 from dilsukhnagar to uppal cross road.BUS No:AP29TA505 on 7/7/2017.I hv given 20 rupees but conducter did not gave me change and she is talking rudely and saying that she doesnot have change though she have change and told me to get down from bus when i asked about the change.she is using abuse words.Is this the public transport ?This Should not happen with the people who are travelling .she should not been made conductor.It is ashamed of her.I kindly request this action should be taken into consideration.
                      +1 photos
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Good morning

                      I am a consumer of tsrtc

                      My money is not returned by bus number TS 08 UA 5079 waverock to bachupally

                      Today at 11 30
                      By the women conductor

                      I gave 50 rs and she dint give my money back

                      She is scolding me on top of it

                      Kindly do me justice

                      Misbehaviour of conductor - Comment #2785851 - Image #0
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                        TR Karanam
                        from Adoni, Andhra Pradesh
                        Jul 5, 2017
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                        Address: Hyderabad, Andhra Pradesh
                        Website: www.tsrtconline.net

                        Hello sir, i booked online ticket ticket no.54789302 name. Tirumal rao krnl-bhel-brmd, srvc seats 1, 2 (M, f) fare: 646 doj:05 july -17 2:30pm, uid:3866. Actually we are right time at kurnool bustand. Before 2.30 pm bus deptured atleast they didn't informed or called before leaving bus. Due negelegency of driver we lost to caught bhel bus. Please refund my money. Atleast u need to messge driver no. Online registration didn't it.
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                          Varsha Suresh Chandra
                          from Hyderabad, Telangana
                          Jul 5, 2017
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                          Address: Hyderabad, Andhra Pradesh
                          Website: tsrtc.co.in

                          Bus number:- 3KN enroute NACHARAM
                          Conductors name:- NARSINGH YADAV
                          Today (5/7/2017) while going home in the bus 3KN this very irritating incident took place. I and my friend were sitting in the general compartment and the conductor all of a sudden came to us and asked us to go to the ladies section where there was no place at all for us to sit. We ignored him for a while but he started touching and yelling. When we still don't listen he started complaining to other passengers. This type of rude and indecent behavior is not entertained and hence some strict action has to be taken against the conductor.
                          +1 photos
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Bus number:ts03UB0188
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                            Sucharita Nandy
                            from Hyderabad, Telangana
                            Jul 5, 2017
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                            I was in the bus 3kn etc ordinary at time around 4-4:30 from hmt nagar to ecil. Since the seats in the ladies section was so awfully crowded and clumped, me and my friend adjusted until we found seats empty in the gents or general section. And slowly the passengers left, they were fewer people. This conductor was pestering me, poked me to go to the ladies section. Also, he was gesturing us in a weird and embarrassing way. The bus was half empty and it didn't matter too. He suddenly yelled when we ignored and said we wouldn't go and it isn't necessary. I also told him to keep quiet and he's not supposed to talk like that. He then said, "go and tell whomever you want. Get lost useless people". I was extremely infuriated because firstly, he wasn't in uniform and was speaking so rude and he even poked me to sit in the front with unbearable behaviour. I asked his name and he was so angry that he mentioned it narsing. I'm not sure if that's his real name because he might lie. I could describe him as average 5.5-5.6 tall and dark man, totally bearded and didn't have proper uniform. I hope something is done about this.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              Arava Nirmal Manohar
                              from Hyderabad, Telangana
                              Jul 3, 2017
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                              Address: 500062

                              This is to bring to your kind notice the stoppage of buses at the designated stops ie to be precise not stopping at Wesley Girls High School bus stop opposite to Metro Bawarchi hotel. Since the stop is next to the school gate small kids will find it easier to get into the school. Apart from this destination boards on the buses are not changed, which becomes difficult for the commuters to know whether the bus is coming from kushaiguda and going to Secunderabad/Koti or coming from Koti/Secunderabad and proceeding to Kushaiguda. Kindly look into these small issues and do the needful.
                              Regards From
                              Manohar an
                              [protected]
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                Shivali KrishnaRaj
                                from Hyderabad, Telangana
                                Jun 29, 2017
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                                Address: 500084

                                The stretch from masjid banda to lingampally is in a very bad condition there are endlezs poth holes added to it when it rains it fills with water. The pathway is horrible and difficult to drive and even walk. The placs from botancial garden right upto the end to hyderabad university is not lit up hence us pitch dark. Request to attend at the earliest.
                                +2 photos
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                                  Mlnsk
                                  from Mysore, Karnataka
                                  Jun 29, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500701
                                  Website: Tsrtconline.in

                                  We have booked 3 tickets from Khammam to Hyderabad in Super luxury bus with service number 8686. Date of journey is 28th June, 2017 at 11:40 pm. The driver is very care less and he keeps on delaying the departure despite of many requests from the passengers to start the bus on time. But he never listened to anyone and finally he started the service at 12:30 am which is almost 1 hour late. We have faced these kind of incidents many times. Is this the way TSRTC providing the service to the customers... ??
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    Sairam Sb
                                    from Hyderabad, Telangana
                                    Jun 28, 2017
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                                    Address: Hyderabad, Andhra Pradesh
                                    Website: www.consumerconplainta.in

                                    I have waited for the 222bus from 5 to 6:43 in gvk 1 bus stop, around 1:43 hrs. There is no 222 metro bus, 4ac buses came mean while. What is this thing, you guys are cheating the public. Common people are waiting like this many hours. Mean while you are relesing the ac buses. Normal metro buses are going 1 by 1 without maintaining timings properly. Like this it is happend many times. How can you do this. Rtc is for all people. You have to maintain the timings properly.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Shailaja Sailu
                                      from Hyderabad, Telangana
                                      Jun 28, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 502032

                                      Sir, yesterday evening i was travelling in 222a bus. At about 6:40pm i boarded 222a bus. The bus driver was driving the bus in a reckless manner, sitting one side stylishly and applying the brakes for every two minutes. He was driving the bus very speed and applying the brakes when any vehicle goes in front almost taking his bus on that vehicle whether it is four wheeler or two wheeler. He don't even bother to take the bus near the persons who were crossing the road almost touching them and then applying brakes. I mean he was scaring the road crossing people and other two wheeler or four wheelers without giving chance to them by giving horn quite often and thus created nuisance. Also the passengers in the bus suffered which was literally told by ladies who were working in hi-tech city and returning that time to their home. They too scolded this driver and commented on his driving. I took mobile numbers of two ladies as i could not get much time to do so as my stop was ashoknagar. The two other ladies nos are [protected] and [protected] and my number is [protected]. I don't know the name of the driver. But the driver is young person and just wanted to show his style and his driving style to all the persons in the bus. Even afterseveral comments he didnot change the way he was driving his bus in a rash manner. I hope the concerned authority will take necessary action against him. Please take this matter serious and take action against him or else accidents may happen because of his rude, harsh, rash and reckless driving.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        Nagarjuna Arakatla
                                        from Hyderabad, Telangana
                                        Jun 27, 2017
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                                        I have boarded the bus in sr nagar bus stop on 26/06/2017 @ 10pm in the night with bus no (Ap11z6939) metro express bus which belongs to miyapur depot and asked the conductor to give ticket upto kukatpally. He had given me ticket frm nims to kukatpally after checking the ticket i have asked him this is sr nagar and why you had given me ticket from previous stop. Without telling the answer he started speaking abuse words. Is this the way how they behave with passengers. Kindly look on the issue and take he necessary action as soon as possible.
                                        +1 photos
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