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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 115

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N
nikhila1988
Oct 25, 2016
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Address: Hyderabad, Andhra Pradesh, 500003
Website: www.tsrtconline.in/oprs-web

Hi,

My name is Nikhila Rao and I booked the below tickets on Oct 6th 2016 through tsrtc website.
1. Karimnagar to Hyderabad - Rs. 219.00 (Reference No: [protected])
2. Hyderabad to Karimnagar - Rs. 219.00 (Reference No: [protected])
Journey date: 09 Oct 2016.

However, on the day of journey I was shocked to find that the tickets were not booked and I couldn't travel.
In this regard, I'm seeking refund for the amount deducted from my account. Please help me.

Regards,
Nikhila rao
[protected].
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Hi team,

Please add local buses from L.B Nagar to Lingampally Route no 216.In morning timings there are very less buses in this route we are facing problems with the flow of buses.If possible add 2 or 3 Air-condition buses, buses will be full with people. Ticket collection money will also increases.please look into this.

Thanks In Advance.
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    matta manikanta
    from Hyderabad, Telangana
    Oct 25, 2016
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    Address: 500032

    Dear sir,
    I’m working in karvy computer share pvt ltd gachibowli, we don’t have any company transport facility, we all are depend upon the tsrtc buses, so many employees staying in hostels and bachelors rooms in some of the near areas, we are working in night shifts and our shift timing is 9.00 pm to 5.30am in that time we are not having buses in that time, so please provide the some of the buses to our employees.

    Thank your,
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    194 city bus from Pragathi Nagar to Waverock - Not following time schedule. Actual time is 8:50, but leaving at 8:20 or before and it is causing inconvinece to the employees travelling in the same route.
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      V
      Venkatesam Galla
      from Hyderabad, Telangana
      Oct 14, 2016
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      Address: 501218

      From kothoor to shamshabad bus buses allways carry only bags of vegetables and the milk cans only . There is no place to passengers . More than 50% of the busses all everyday occupies with luggage only. And the passengers are coming by hanging in the foot board .How dangerous it is. More than 4 auto luggage will be there in every bus . How daily going employees or students suffers by travelling by hanging dangerously .

      Pl try to keep busses for passengers .
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        Santhosh11387
        from Hyderabad, Telangana
        Oct 14, 2016
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        Address: Karimnagar, Andhra Pradesh, 505001

        When our bus stopped at Siddipet new bus stand I had got down for buying water bottle.Though the mrp on the bottle is Rs.20 everyone who has stall within the bus stand are charging Rs.25 from the passengers.Try to solve this issue as it's prevailing in each and every bus stand of our state.I hope action will be taken and passengers get benefitted.I am requesting you to show us that you are for the sake of public for whom we will be very much grateful.Because of the ignorance by higher officials lakhs of people are being humiliated just by few hundreds of stall owners.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Dear sir

        We are bus booking on[protected], receipt no.9/000187 Rs:16900/-
        our journey Miryalaguda to Hydrabad, refund amount 2, 650.00 we are not received till the date.we are so many times Miryalaguda bus Depo. Depo cashier Mr.Ramulu irresponsible answer Kindly solve the problem as early as possible

        Charging extra price than mrp - Comment #2582735 - Image #0
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          Naveen Chowdary Gorantla
          from Hyderabad, Telangana
          Sep 29, 2016
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          Address: Hyderabad, Andhra Pradesh, 500001
          Website: tsrtc

          Dear sir/madam,
          From jeedimetla to koti we are facing issue to travel in bus as passengers are more and bus facility is less. Some drivers dont care about passengers and riding bus very rashly without getin and getout of passengers. Every life is important do needful to us. Please find the attached photo of rash driving bus driver and conductor.
          +1 photos
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            S
            Sneha7
            from Delhi, Delhi
            Sep 20, 2016
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            Address: 500061
            Website: www.tsrtconline.in

            Hi sir/madam,
            This is to bring to your attention that there is a very less frequency of buses with no. s 86j, 86k, 107jd (from secunderabad to koti n dilsukhnagar) via warasiguda, arts college stop, jamai osmania, adikmet, ramnagar gundu...) between 07.30 a. m to 08.00 a. m from arts college bus stop. i being a resident of one of those areas is facing a lot of problem as i have to take tsrtc buses to reach ramnagar gundu and catch my office bus. i am waiting for nearly 20 mins and there is no sight of any bus. there are lot many people who will be employing this route and they are also facing the same problem. as there are vary less number of buses say one bus for every 30 to 40 mins, the buses that are reaching are getting rushy causing a lot of problem. it will be very helpful if tsrtc can take this into consideration and provide buses within less intervals of time
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              R
              Raju1673
              from Hyderabad, Telangana
              Sep 13, 2016
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              Address: Hyderabad, Andhra Pradesh, 500072
              Website: tstrc

              I Raju, R/o Hyderabad Boarded bus at New Bowenpally Bus No.219 while travelling there was checking going on in Prashanth nagar Bus stand. I am PHC pass holder seeing that pass he directly said me to get down the bus i said i am getting late for my office and as i am phc i can't move here and there in normal way. Then later he is asking me that your already fine what problem do you have you are looking alright then who gave you this PHC pass i said you are not a doctor to ask that but still i showed my left leg which internally i do not have a bone so he is saying that i am lying and this is not fare the way he is questioning.Then he forcing me to come hospital for test.

              Then later again i have one more deficiency i.e pectus excavatum which is related to chest which mine is abnormal seeing that then he is saying that now you can leave. That is unfair.

              He wasted my time and even bus was gone my bag my umbrella everything was in bus and bus left i lost all now to whom should i blame. Having phc pass also there was like torture for me today morning and it was heavily raining.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              sir, i think u must be having a welfare board for physically challenged; please file a complaint stating this incidence.-----sampath
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                A
                ashwin.maroju
                from Hyderabad, Telangana
                Sep 12, 2016
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                Address: Hyderabad, Andhra Pradesh, 500010

                Dear Sir/Madam,

                Construction of RTC Bus Stop Shelter is stopped in mid way at (Last Bus Stop) Telecom Colony, Kanaji Guda (Alwal), Subhash Nagar, Secunderabad. Bus Shelter is ready in full shape, but kept on road without erecting them since more than 3 months. Its is obstructing to the vehicular traffic also. Photo snap is attached herewith for your ready reference.

                I sincerely request the concern authorities to take immediate action and complete the construction of bus stop shelter.

                Also kindly increase the bus service (Service No. 23 T) frequency( for every 30 mins, 1 bus) to the same Telecom colony as there are more number of commutators (Students, Office goers, senior citizens, handicapped people) are waiting for bus and sometimes they are forced to walk upto Kanaji Guda Bus Stop or Shubash Nagar Bus Stop about 1 Km. Or at least kindly increase bus service to Kistamma Colony or Green Field Colony via Telecom Colony entrance (Kamman) which will give much needed relief to the residents of telecom colony and nearby colony residents.

                Thanking you.
                A Frequent Bus Commutator
                +1 photos
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                  K
                  keerthijessy
                  from Surat, Gujarat
                  Aug 16, 2016
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                  Address: Hyderabad, Andhra Pradesh, 500035
                  Website: www.tsrtconline.in

                  Waste service in tartc buses. Delay timing no time sense for drivers unexpected stops unexpected languages unexpected answers from drivers i travel[protected] driver name mutta rao he has no concern about passengers no time sense and he has no time sense and he provide reservation seats for others when reservation passengers are arrived they aare not response and they are not move away from seats waste service from tartc
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Bus from lb Nagar to beechpalli service no. 83310 should start from lb Nagar at 5:10 am but its nw 6:35am nw it is at mgbs what kind service is this tsrtc providing.
                  Seriously the worst service seen till nw by any state rtc.
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                    S
                    SPO CDFD
                    from Hyderabad, Telangana
                    Aug 16, 2016
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                    Address: 500020
                    Website: tsrtconline.in

                    Dear sir

                    I want bringing to your kind notice that tstrc gajwel pragnapur depo bus driver was handed over bus to conductor for driving while on duty piket to pragnapur on 14/08/2016 it is very danger practice and it is almost all passenger life kept in risk, we notice that the driver will take six month driving practice with abled guides hence i request you to please take appropriate action on both i have video which was taken by me and also photo of bus ticket for service no. Tna66412 etc i am unable to upload the same at here
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      S
                      sripadexp
                      from Mumbai, Maharashtra
                      Aug 16, 2016
                      Sep 4, 2023
                      This thread was updated on Sep 4, 2023
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                      Lost bag in bus

                      Address: Hyderabad, Andhra Pradesh

                      Sir, i traveled from vijayawada to hyderabad on 15/08/2016, departed vijayawada at 3.00am, during transit when bus reached to suryapet, driver informed passengers that bus will stop for 10 min for tea and restrooms. I got down and had tea and went to wash rooms by the time, i came back bus was disappear and left from the suryapet bus station. Driver didn't even check whether all the passengers have come or not. My bag was there in bus and...
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                      B
                      B.venkat
                      from Bengaluru, Karnataka
                      Aug 14, 2016
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                      Address: Adilabad, Andhra Pradesh
                      Website: www.tsrtc.com

                      Hi customer care team,

                      I booked ticket from Asifabad to Hyderabad on Aug 2016 seat no : 6. Back side seat guy was behaving rudely with me regarding the seat. I booked super luxury, service number 8058, it is push back seats and he was telling that I cannot push my seat back and was using foul language. These people should get punished for behaving such rudely
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        Y
                        Yesayya Mandiramu
                        from Roha, Maharashtra
                        Aug 12, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500028

                        We were travelling in our car on 12.08.2016 in the bhel area and our car stopped at the signal the bus driver was so rash the distance between the bus and the car was so less even a thinnest person cant go between the bus and the car. And after the waiting at the signal was over when we started and crossed the signal the bus driver almost again touched the sides of the car this time when we were trying to talk to the driver he has been very rude and was telling us note down my no and if you dare lodge a complaint. I request you to look into the matter and take action against the driver. And the bus was also giving out thick black smoke the bus no is ap11z 2204
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Sri Sailam
                          from Morjim, Goa
                          Aug 12, 2016
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                          Address: Hyderabad, Andhra Pradesh, 500013
                          Website: Tsrtc

                          Bus No AP29Z 2186 Dated 12.8.2016, time 7:45, MGBS stop. I have to go to Ghatkesar but the bus driver and conductor are saying it won't stop in Uppal and Ghatkesar bypass. Even other express bus conductor were hesitating to reveal the stop. They are saying only at bibinagar bhongir it stops. Eventough bus is with 4 passengers but not allowing to get in for uppal bus stop. Pls arrange for an express stop at Ghatkesar it is one of the crowdest busstop. Hope for early action.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            S
                            suhaileng
                            from Mumbai, Maharashtra
                            Aug 11, 2016
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                            Address: 500002
                            Website: www.tsrtcbus.in

                            Dear sir / madam

                            Greetings from tsrtc passengers.

                            Have a good day!

                            There are very very few buses from charminar to mehdipatnam via seetarambagh from 8 am to 10 am.

                            Please increase the frequency of buses every 30 minutes from 8 am to 10 am in route charminar to mehdipatnam via seetarambagh.

                            Kindly do the needful.

                            Waiting for your valuable services and response

                            Please introduce one bus in route no. 65 s at 8 am from charminar to mehdipatnam via seetarambagh.


                            Thanks and best regards

                            Tsrtc passengers.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              M
                              Madhu Kunde
                              from Hyderabad, Telangana
                              Aug 12, 2016
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                              Address: Hyderabad, Andhra Pradesh
                              Website: tsrtcpass.in

                              My name is Kunde Madhu having SSC hall ticket number [protected]. I tried for applying buspass.In this academic year untill now i didn't apply for bus. But when i try to apply in website "tsrtcpass.in" after entering my SSC hall ticket number it shows as
                              ( Already Registered With The Following;Name :JUVILILAPALLY USHA;
                              Father Name :JUVILILAPALLY UPPALAIAH
                              Application Number : [protected].)
                              and it is not accept my details.
                              +2 photos
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                M
                                Masz
                                from Hyderabad, Telangana
                                Aug 4, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500072
                                Website: Www.Tsrtconline.in

                                Dear sir,
                                I would like to file a complaint against a driver for rash driving.
                                On 3rd august while on my way to jntu Hyderabad from tolichowki via cyber towers a Rtc bus belonging to KPHB depot from waverock to jeedimetla hit my bike from behind near sujana forum mall. Upon confrontation with the driver, he started abusing me and threatened me as well.
                                The driver identified himself as P GANESH and the bus number was AP11Z6179.
                                I request you to kindly take appropriate action against the driver.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                At rtc bus TS07UE8195 was driving very rudely with a dangerous driving, on 08/09/21, 5.00 pm at narsingi limits.
                                Plese kindly take action.
                                rtc bus no AP11Z7174 was driving very rudely with a dangerous driving, on 11/12/21, 5.00 pm at koti bank street road.other vehicles also faced problem with the bus
                                Plese kindly take action.
                                Today I.e 28th Dec 2021 at 4o clock I went pickup my child from school that time one small kid around 15years of age driving pulsar 150 too fast infront of school driving I was surprised and saw that student also from the same school (bala karthikeya) which Is located in turkayamjal, hyderabad. 501510. For any doubts u can check cvtv near to that school My humble request is to allocate one police men near the school zones is safe for children from other rash drivers.

                                Complaint against rash driving - Comment #3937575 - Image #0
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                                  S
                                  sowmika
                                  from Hyderabad, Telangana
                                  Aug 3, 2016
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                                  Address: Warangal, Andhra Pradesh, 506002

                                  The poem created by me is having intention to stop accidents. It is useful, so can be used to display on roads for public.
                                  End accidents
                                  A poem by t. Sowmika, warangal
                                  As we know, accidents
                                  Are harassing incidents
                                  Result is bad
                                  And sad

                                  "fast thrills but kills"
                                  It's hazardous if drivers are negligent while operating vehicles
                                  The major reason is this and has very often
                                  Made people orphan

                                  Afe speed of driving vehicles on roads should be calculated and enforced
                                  Condition of them and roads should be improved
                                  Educate public about reasons and safety measures
                                  Top dangerous adventures

                                  Alcohol test should be conducted
                                  Those who violate rules should be punished
                                  Let us come together to avoid it and put an end
                                  It can be done
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    Boini Sravan Kumar Yadav
                                    from Hyderabad, Telangana
                                    Jul 30, 2016
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                                    Resolved

                                    Address: 500020

                                    I, B sravan Kumar working in TSRTC have applied for a Icici bank credit card. One of your representative called me and took the documents Xerox last 3weeks ago they told me that the company executive will make a confirmation call. Till now I don't have any call. So what is the status of my Icici Bank credit card. so tell me the current status of my Icici Bank credit card.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ecox) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Kola1982
                                      from Khed, Maharashtra
                                      Jul 23, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500072

                                      Conductor refused to give change to my wife, today(23/7/2016 at 1:30pm) ) while travelling my wife from Rama chandra puram to koti 217A(Ap 11Z 5434), she gave 100 note to conductor, at the time of destination reached she asked conductor to give change, he refused to give change and talked rudely with her by using filty language, Please take action on him..
                                      Insist your conductor to respect womens
                                      Thank you
                                      K.Chandra Sekhar
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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