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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 116

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K
keerthijessy
from Surat, Gujarat
Aug 16, 2016
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Address: Hyderabad, Andhra Pradesh, 500035
Website: www.tsrtconline.in

Waste service in tartc buses. Delay timing no time sense for drivers unexpected stops unexpected languages unexpected answers from drivers i travel[protected] driver name mutta rao he has no concern about passengers no time sense and he has no time sense and he provide reservation seats for others when reservation passengers are arrived they aare not response and they are not move away from seats waste service from tartc
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Bus from lb Nagar to beechpalli service no. 83310 should start from lb Nagar at 5:10 am but its nw 6:35am nw it is at mgbs what kind service is this tsrtc providing.
Seriously the worst service seen till nw by any state rtc.
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    SPO CDFD
    from Hyderabad, Telangana
    Aug 16, 2016
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    Address: 500020
    Website: tsrtconline.in

    Dear sir

    I want bringing to your kind notice that tstrc gajwel pragnapur depo bus driver was handed over bus to conductor for driving while on duty piket to pragnapur on 14/08/2016 it is very danger practice and it is almost all passenger life kept in risk, we notice that the driver will take six month driving practice with abled guides hence i request you to please take appropriate action on both i have video which was taken by me and also photo of bus ticket for service no. Tna66412 etc i am unable to upload the same at here
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      sripadexp
      from Mumbai, Maharashtra
      Aug 16, 2016
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      Lost bag in bus

      Address: Hyderabad, Andhra Pradesh

      Sir, i traveled from vijayawada to hyderabad on 15/08/2016, departed vijayawada at 3.00am, during transit when bus reached to suryapet, driver informed passengers that bus will stop for 10 min for tea and restrooms. I got down and had tea and went to wash rooms by the time, i came back bus was disappear and left from the suryapet bus station. Driver didn't even check whether all the passengers have come or not. My bag was there in bus and...
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      B.venkat
      from Bengaluru, Karnataka
      Aug 14, 2016
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      Address: Adilabad, Andhra Pradesh
      Website: www.tsrtc.com

      Hi customer care team,

      I booked ticket from Asifabad to Hyderabad on Aug 2016 seat no : 6. Back side seat guy was behaving rudely with me regarding the seat. I booked super luxury, service number 8058, it is push back seats and he was telling that I cannot push my seat back and was using foul language. These people should get punished for behaving such rudely
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        Yesayya Mandiramu
        from Roha, Maharashtra
        Aug 12, 2016
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        Address: Hyderabad, Andhra Pradesh, 500028

        We were travelling in our car on 12.08.2016 in the bhel area and our car stopped at the signal the bus driver was so rash the distance between the bus and the car was so less even a thinnest person cant go between the bus and the car. And after the waiting at the signal was over when we started and crossed the signal the bus driver almost again touched the sides of the car this time when we were trying to talk to the driver he has been very rude and was telling us note down my no and if you dare lodge a complaint. I request you to look into the matter and take action against the driver. And the bus was also giving out thick black smoke the bus no is ap11z 2204
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          Sri Sailam
          from Morjim, Goa
          Aug 12, 2016
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          Address: Hyderabad, Andhra Pradesh, 500013
          Website: Tsrtc

          Bus No AP29Z 2186 Dated 12.8.2016, time 7:45, MGBS stop. I have to go to Ghatkesar but the bus driver and conductor are saying it won't stop in Uppal and Ghatkesar bypass. Even other express bus conductor were hesitating to reveal the stop. They are saying only at bibinagar bhongir it stops. Eventough bus is with 4 passengers but not allowing to get in for uppal bus stop. Pls arrange for an express stop at Ghatkesar it is one of the crowdest busstop. Hope for early action.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            S
            suhaileng
            from Mumbai, Maharashtra
            Aug 11, 2016
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            Address: 500002
            Website: www.tsrtcbus.in

            Dear sir / madam

            Greetings from tsrtc passengers.

            Have a good day!

            There are very very few buses from charminar to mehdipatnam via seetarambagh from 8 am to 10 am.

            Please increase the frequency of buses every 30 minutes from 8 am to 10 am in route charminar to mehdipatnam via seetarambagh.

            Kindly do the needful.

            Waiting for your valuable services and response

            Please introduce one bus in route no. 65 s at 8 am from charminar to mehdipatnam via seetarambagh.


            Thanks and best regards

            Tsrtc passengers.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Madhu Kunde
              from Hyderabad, Telangana
              Aug 12, 2016
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              Address: Hyderabad, Andhra Pradesh
              Website: tsrtcpass.in

              My name is Kunde Madhu having SSC hall ticket number [protected]. I tried for applying buspass.In this academic year untill now i didn't apply for bus. But when i try to apply in website "tsrtcpass.in" after entering my SSC hall ticket number it shows as
              ( Already Registered With The Following;Name :JUVILILAPALLY USHA;
              Father Name :JUVILILAPALLY UPPALAIAH
              Application Number : [protected].)
              and it is not accept my details.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                M
                Masz
                from Hyderabad, Telangana
                Aug 4, 2016
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                Address: Hyderabad, Andhra Pradesh, 500072
                Website: Www.Tsrtconline.in

                Dear sir,
                I would like to file a complaint against a driver for rash driving.
                On 3rd august while on my way to jntu Hyderabad from tolichowki via cyber towers a Rtc bus belonging to KPHB depot from waverock to jeedimetla hit my bike from behind near sujana forum mall. Upon confrontation with the driver, he started abusing me and threatened me as well.
                The driver identified himself as P GANESH and the bus number was AP11Z6179.
                I request you to kindly take appropriate action against the driver.
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                At rtc bus TS07UE8195 was driving very rudely with a dangerous driving, on 08/09/21, 5.00 pm at narsingi limits.
                Plese kindly take action.
                rtc bus no AP11Z7174 was driving very rudely with a dangerous driving, on 11/12/21, 5.00 pm at koti bank street road.other vehicles also faced problem with the bus
                Plese kindly take action.
                Today I.e 28th Dec 2021 at 4o clock I went pickup my child from school that time one small kid around 15years of age driving pulsar 150 too fast infront of school driving I was surprised and saw that student also from the same school (bala karthikeya) which Is located in turkayamjal, hyderabad. 501510. For any doubts u can check cvtv near to that school My humble request is to allocate one police men near the school zones is safe for children from other rash drivers.
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                  S
                  sowmika
                  from Hyderabad, Telangana
                  Aug 3, 2016
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                  Address: Warangal, Andhra Pradesh, 506002

                  The poem created by me is having intention to stop accidents. It is useful, so can be used to display on roads for public.
                  End accidents
                  A poem by t. Sowmika, warangal
                  As we know, accidents
                  Are harassing incidents
                  Result is bad
                  And sad

                  "fast thrills but kills"
                  It's hazardous if drivers are negligent while operating vehicles
                  The major reason is this and has very often
                  Made people orphan

                  Afe speed of driving vehicles on roads should be calculated and enforced
                  Condition of them and roads should be improved
                  Educate public about reasons and safety measures
                  Top dangerous adventures

                  Alcohol test should be conducted
                  Those who violate rules should be punished
                  Let us come together to avoid it and put an end
                  It can be done
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    Boini Sravan Kumar Yadav
                    from Hyderabad, Telangana
                    Jul 30, 2016
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                    Address: 500020

                    I, B sravan Kumar working in TSRTC have applied for a Icici bank credit card. One of your representative called me and took the documents Xerox last 3weeks ago they told me that the company executive will make a confirmation call. Till now I don't have any call. So what is the status of my Icici Bank credit card. so tell me the current status of my Icici Bank credit card.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ecox) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Kola1982
                      from Khed, Maharashtra
                      Jul 23, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500072

                      Conductor refused to give change to my wife, today(23/7/2016 at 1:30pm) ) while travelling my wife from Rama chandra puram to koti 217A(Ap 11Z 5434), she gave 100 note to conductor, at the time of destination reached she asked conductor to give change, he refused to give change and talked rudely with her by using filty language, Please take action on him..
                      Insist your conductor to respect womens
                      Thank you
                      K.Chandra Sekhar
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        vsk1967
                        from Delhi, Delhi
                        Jul 23, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500018

                        Please note i wanted to cancel my ticket no. 52394153 for date of journey on 23.07.2016 at night 20.45 pm. I had booked the ticket through moti nagar agent code hydmoti2, the agent said he is unable to cancel my ticket since i changed the date of journey once. The agent did not inform at the time changing the date from 22nd july 23 rd july that if the date is changed then ticket can not be cancelled. The ticket is not cancelled by agent on request and no refund is paid. This is not the correct way, if customer wants to cancel his booking after deducting the cancellation charges should refund to customer.

                        Regards,

                        Suresh kumar
                        [protected]
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          venk reddy
                          from Chennai, Tamil Nadu
                          Jul 21, 2016
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                          Address: Rangareddy, Andhra Pradesh, 500047

                          I boarded the bus at r k nagar bus stop and requested for ticket to
                          Secunderabad. The lady conductor issued me the ticket from safilguda to secunderabad and charged rs 10/-. However the ticket charge from r k nagar to secunderabad is only rs 9/-. Either she should have asked me to give correct change or give me back rs 1/-. When i asked her for about issuing a wrong ticket. She argued that it was correct and there is no value for rs 1/-.

                          I am not bothered about losing rs 1/-. However, i have doubt on why that conductor issued a wrong ticket. As educated i can understand that ticket charges were more, think o[censored]neducated and who are unaware of ticket charges. Why there is no transparency? Why conductors behave like this? Can't there be any monitoring procedure so that such acts of conductors can be straightened?
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            Ktr83
                            from Vasai-Virar, Maharashtra
                            Jul 14, 2016
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                            Address: Nizamabad, Andhra Pradesh
                            Website: www.tsrtc.online.in

                            Dear sir
                            We r to inform you that while journey from Jbs bus stand to Nzb in Indra bus no.AP29Z3379 not a single mobile switch board is good bcs today everyone has mobile and connect each other from this so we request you kindly look in to the matter and resolve the issues .
                            Let's come together and made our country as DIGITAL INDIA.
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                              Rajkumar Mmparmoor
                              from Hyderabad, Telangana
                              Jul 10, 2016
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                              Address: Nizamabad, Andhra Pradesh, 503224
                              Website: www.tsrtconline.in

                              Dear sir'
                              We are traqelling from armoor... To shamshabad airport... Ticket number.52331041.. On 10th july.2016..In bus no..7516...

                              Its very sad to explain about bus damage.. Full of water in seats.. How we have to sit. For 6 hours in the bus...
                              We need answer from bus depot armoor for maintaing dirty seats in buses.. And driver is also talking rude with us name rajanna...

                              Take immediate action on this issue.. Other wise we will compaint to yiur hifh authorities...
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                santoshp87
                                Jul 3, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500003
                                Website: www.tsrtconline.in/oprs-web

                                We booked a ticket from JBS to Mancherial for service number 8179 with TKT NO 52293278. The bus should start from MGBS at 07:45AM and should be available at 08:30AM in JBS. But the bus arrived at 09:02AM in JBS, here 32 min delay, when i tried to complaint this to Station Manager, he was not available and i almost tried for 30 mins to catch him in JBS, when i asked about this at enquiry they were saying this is common and expected for MNCL depot buses and sometimes the delay may be 1hr, how can they say like this? And the bus has to be reached Mancherial by 01:35PM, but the bus reached Mancherial at 03:05PM, here the delay is 1hr30min. Why the TSRTC posted the wrong timings in website and charged Rs.20 for reservation, are we earning money without work and is our time not precious? In what way i can get justice. This is the example for the problems of citizens in Hyderabad because of TSRTC, then what about the people in Rural area?
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Im a college student and evrdy day morning from 7.30-8 there is only one bus available from dsnr to mehdiptnam due to this we students, employees and fellow passengers are facing lot of inconvience and are unable to reach college and workplaces on time.
                                Please kindly look into the matter and try to resolve it soon.
                                Thanking you.
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                                  vijay44
                                  from Hyderabad, Telangana
                                  Jul 1, 2016
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                                  Address: Hyderabad, Andhra Pradesh, 500002

                                  Hi, being a frequent commuter from lb nagar to khammam from last one year. There's not even one instance where bus has arrived on time. Not even once. Being a citizen I do understand delay due to traffic which may result in delay of 20-30min but I have always waited for more than a hour. To my surprise timings at lb nagar will be given as 20min after MgBS timing and can actually a bus travel from MgBS to lb nagar within 20min? Understanding it should not be delayed, is the bus starting on time? Now its 10.15PM IST, as informed by driver, bus has just started from MgBS wherein arrival at lb nagar Is 9.55PM, service no 8641, Hyd - Khammam Indra.
                                  With this kind of service, can anyone in this world lead RTC towards profits? ?
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    rajj9800
                                    from Hyderabad, Telangana
                                    Jun 26, 2016
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                                    Address: Medak, Andhra Pradesh, 502205

                                    I am a passenger carrying a valid general pass of valid for all metro express.yesterday i.e[protected] i took the bus of TS 10 UA 3761 around 4.15 pm at secunderabad station.but the conductor doesn't allowed me to get into the bus as i am having my valid pass. i need an immediate response as we the public responsible for their salaries and we need a respect that's all we are expecting from TSRTC, as i am a student of IIT kharagpur, i never ever expect this type of situation ever from TSRTC . please need an immediate action regarding this issue, as i am really fed up with this type of response from the govenment officials .

                                    My name :M raj kumar
                                    cntc details :[protected]

                                    need an immediate response as should not be repeated for other public who are innocent and really need the favour from tsrtc.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      dharma123
                                      from Bengaluru, Karnataka
                                      Jun 21, 2016
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                                      Address: Warangal, Andhra Pradesh, 506167
                                      Website: www.tsrtconline.in

                                      When i am traveling between aler to hyderabad on date jun 20th 2016 (Jangaon depo bus which is traveling to jagadgiri gutta) time is 7.10/7.15 am at aler when i get into the bus. I given 100 rs to conductor she writen remaining balance on ticket. At the time of reaching she not given money to me. If i ask.. She said "i already given money to me". The bus is traveling to jagadgiri gutta. Conductor is female.
                                      Please take action on the conductor..
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      I'm issuing a complaint regarding the non functioning of the bus at the starting point.The bus in charge person did not see that the air conditioner is not working and collected ticket money without informing us creating discomfort to us.I request you to take immediate action against this and look into the situation.
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