Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Hi customer care team,

I booked ticket from Asifabad to Hyderabad on Aug 2016 seat no : 6. Back side seat guy was behaving rudely with me regarding the seat. I booked super luxury, service number 8058, it is push back seats and he was telling that I cannot push my seat back and was using foul language. These people should get punished for behaving such rudely

We were travelling in our car on 12.08.2016 in the bhel area and our car stopped at the signal the bus driver was so rash the distance between the bus and the car was so less even a thinnest person cant go between the bus and the car. And after the waiting at the signal was over when we started and crossed the signal the bus driver almost again touched the sides of the car this time when we were trying to talk to the driver he has been very rude and was telling us note down my no and if you dare lodge a complaint. I request you to look into the matter and take action against the driver. And the bus was also giving out thick black smoke the bus no is ap11z 2204

Bus No AP29Z 2186 Dated 12.8.2016, time 7:45, MGBS stop. I have to go to Ghatkesar but the bus driver and conductor are saying it won't stop in Uppal and Ghatkesar bypass. Even other express bus conductor were hesitating to reveal the stop. They are saying only at bibinagar bhongir it stops. Eventough bus is with 4 passengers but not allowing to get in for uppal bus stop. Pls arrange for an express stop at Ghatkesar it is one of the crowdest busstop. Hope for early action.

Dear sir / madam

Greetings from tsrtc passengers.

Have a good day!

There are very very few buses from charminar to mehdipatnam via seetarambagh from 8 am to 10 am.

Please increase the frequency of buses every 30 minutes from 8 am to 10 am in route charminar to mehdipatnam via seetarambagh.

Kindly do the needful.

Waiting for your valuable services and response

Please introduce one bus in route no. 65 s at 8 am from charminar to mehdipatnam via seetarambagh.


Thanks and best regards

Tsrtc passengers.

My name is Kunde Madhu having SSC hall ticket number [protected]. I tried for applying buspass.In this academic year untill now i didn't apply for bus. But when i try to apply in website "tsrtcpass.in" after entering my SSC hall ticket number it shows as
( Already Registered With The Following;Name :JUVILILAPALLY USHA;
Father Name :JUVILILAPALLY UPPALAIAH
Application Number : [protected].)
and it is not accept my details.

Dear sir,
I would like to file a complaint against a driver for rash driving.
On 3rd august while on my way to jntu Hyderabad from tolichowki via cyber towers a Rtc bus belonging to KPHB depot from waverock to jeedimetla hit my bike from behind near sujana forum mall. Upon confrontation with the driver, he started abusing me and threatened me as well.
The driver identified himself as P GANESH and the bus number was AP11Z6179.
I request you to kindly take appropriate action against the driver.

The poem created by me is having intention to stop accidents. It is useful, so can be used to display on roads for public.
End accidents
A poem by t. Sowmika, warangal
As we know, accidents
Are harassing incidents
Result is bad
And sad

"fast thrills but kills"
It's hazardous if drivers are negligent while operating vehicles
The major reason is this and has very often
Made people orphan

Afe speed of driving vehicles on roads should be calculated and enforced
Condition of them and roads should be improved
Educate public about reasons and safety measures
Top dangerous adventures

Alcohol test should be conducted
Those who violate rules should be punished
Let us come together to avoid it and put an end
It can be done

I, B sravan Kumar working in TSRTC have applied for a Icici bank credit card. One of your representative called me and took the documents Xerox last 3weeks ago they told me that the company executive will make a confirmation call. Till now I don't have any call. So what is the status of my Icici Bank credit card. so tell me the current status of my Icici Bank credit card.

Conductor refused to give change to my wife, today(23/7/2016 at 1:30pm) ) while travelling my wife from Rama chandra puram to koti 217A(Ap 11Z 5434), she gave 100 note to conductor, at the time of destination reached she asked conductor to give change, he refused to give change and talked rudely with her by using filty language, Please take action on him..
Insist your conductor to respect womens
Thank you
K.Chandra Sekhar

Please note i wanted to cancel my ticket no. 52394153 for date of journey on 23.07.2016 at night 20.45 pm. I had booked the ticket through moti nagar agent code hydmoti2, the agent said he is unable to cancel my ticket since i changed the date of journey once. The agent did not inform at the time changing the date from 22nd july 23 rd july that if the date is changed then ticket can not be cancelled. The ticket is not cancelled by agent on request and no refund is paid. This is not the correct way, if customer wants to cancel his booking after deducting the cancellation charges should refund to customer.

Regards,

Suresh kumar
[protected]

I boarded the bus at r k nagar bus stop and requested for ticket to
Secunderabad. The lady conductor issued me the ticket from safilguda to secunderabad and charged rs 10/-. However the ticket charge from r k nagar to secunderabad is only rs 9/-. Either she should have asked me to give correct change or give me back rs 1/-. When i asked her for about issuing a wrong ticket. She argued that it was correct and there is no value for rs 1/-.

I am not bothered about losing rs 1/-. However, i have doubt on why that conductor issued a wrong ticket. As educated i can understand that ticket charges were more, think o[censored]neducated and who are unaware of ticket charges. Why there is no transparency? Why conductors behave like this? Can't there be any monitoring procedure so that such acts of conductors can be straightened?

Dear sir
We r to inform you that while journey from Jbs bus stand to Nzb in Indra bus no.AP29Z3379 not a single mobile switch board is good bcs today everyone has mobile and connect each other from this so we request you kindly look in to the matter and resolve the issues .
Let's come together and made our country as DIGITAL INDIA.

Dear sir'
We are traqelling from armoor... To shamshabad airport... Ticket number.52331041.. On 10th july.2016..In bus no..7516...

Its very sad to explain about bus damage.. Full of water in seats.. How we have to sit. For 6 hours in the bus...
We need answer from bus depot armoor for maintaing dirty seats in buses.. And driver is also talking rude with us name rajanna...

Take immediate action on this issue.. Other wise we will compaint to yiur hifh authorities...

We booked a ticket from JBS to Mancherial for service number 8179 with TKT NO 52293278. The bus should start from MGBS at 07:45AM and should be available at 08:30AM in JBS. But the bus arrived at 09:02AM in JBS, here 32 min delay, when i tried to complaint this to Station Manager, he was not available and i almost tried for 30 mins to catch him in JBS, when i asked about this at enquiry they were saying this is common and expected for MNCL depot buses and sometimes the delay may be 1hr, how can they say like this? And the bus has to be reached Mancherial by 01:35PM, but the bus reached Mancherial at 03:05PM, here the delay is 1hr30min. Why the TSRTC posted the wrong timings in website and charged Rs.20 for reservation, are we earning money without work and is our time not precious? In what way i can get justice. This is the example for the problems of citizens in Hyderabad because of TSRTC, then what about the people in Rural area?

Hi, being a frequent commuter from lb nagar to khammam from last one year. There's not even one instance where bus has arrived on time. Not even once. Being a citizen I do understand delay due to traffic which may result in delay of 20-30min but I have always waited for more than a hour. To my surprise timings at lb nagar will be given as 20min after MgBS timing and can actually a bus travel from MgBS to lb nagar within 20min? Understanding it should not be delayed, is the bus starting on time? Now its 10.15PM IST, as informed by driver, bus has just started from MgBS wherein arrival at lb nagar Is 9.55PM, service no 8641, Hyd - Khammam Indra.
With this kind of service, can anyone in this world lead RTC towards profits? ?

I am a passenger carrying a valid general pass of valid for all metro express.yesterday i.e[protected] i took the bus of TS 10 UA 3761 around 4.15 pm at secunderabad station.but the conductor doesn't allowed me to get into the bus as i am having my valid pass. i need an immediate response as we the public responsible for their salaries and we need a respect that's all we are expecting from TSRTC, as i am a student of IIT kharagpur, i never ever expect this type of situation ever from TSRTC . please need an immediate action regarding this issue, as i am really fed up with this type of response from the govenment officials .

My name :M raj kumar
cntc details :[protected]

need an immediate response as should not be repeated for other public who are innocent and really need the favour from tsrtc.

When i am traveling between aler to hyderabad on date jun 20th 2016 (Jangaon depo bus which is traveling to jagadgiri gutta) time is 7.10/7.15 am at aler when i get into the bus. I given 100 rs to conductor she writen remaining balance on ticket. At the time of reaching she not given money to me. If i ask.. She said "i already given money to me". The bus is traveling to jagadgiri gutta. Conductor is female.
Please take action on the conductor..

Dear sir/madam
We are rural villagers residing in the route from ktdm-yld, we are facing problem becoz of less number of ordinary bus services running in this route, and to avail public transportation facility we need to wait on the roads for hours.
Ktdm depot manager or respective authorities are running express buses (Vayunandan) in this route, most of those buses are passenger less except during morning and evening time.
Even it is great loss to rtc.
So please resolve this issue as soon as possible by running more ordinary bus services in this route.

Thankyou

Mr. KTR, words you spoke are quite good to hear but when they come to practice bad to see.

Recently I made no. of phone calls to TSRTC helpline centre [protected]/61 to tell my grievance, my call was lifted but asked to stay on line but it went 10 minutes and even more but no one to hear my grievance.

Like this I made many calls but no response from them... What kind of services they do to their customers, like me many of them face the same.

You talk about Technology and some big words, it would be much good to us and YOU If you look at this basic and simple things.

Governance is not only inaugurations and new policies but also supervision,
considering and responding to feedbacks.

By one of your well wishers.

I am a student ...and i applied bus pass..they gave date to collect it...in the kukatpally...i went..in the printed form..they asked of the sign required only in the printed form not in all the xerox's ..but in kukatpally they were asking...sign in all the attested certificates...and in our clg they were saying that sign is not required in all the xerox's...and in rathifile..there is no problem that they were giving pass seeing our details...but in kukatpally bus pass center we are facing a lot of problems..while taking the..pass...the officers in that kukatpally (especially in counter no.2 and 3) the were giving back our certificates with out seeing them...and saying us to go to ur clg and make u r sirs to sign and stamp on it...which is not required..and they were irritating on us...so..please take severe action on them...because..they were doing the same thing to all the students who came to submit their xerox'x...only in kukatpally...pls