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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 116

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N
Naveen Chowdary Gorantla
from Hyderabad, Telangana
Sep 29, 2016
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Address: Hyderabad, Andhra Pradesh, 500001
Website: tsrtc

Dear sir/madam,
From jeedimetla to koti we are facing issue to travel in bus as passengers are more and bus facility is less. Some drivers dont care about passengers and riding bus very rashly without getin and getout of passengers. Every life is important do needful to us. Please find the attached photo of rash driving bus driver and conductor.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    Sneha7
    from Delhi, Delhi
    Sep 20, 2016
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    Address: 500061
    Website: www.tsrtconline.in

    Hi sir/madam,
    This is to bring to your attention that there is a very less frequency of buses with no. s 86j, 86k, 107jd (from secunderabad to koti n dilsukhnagar) via warasiguda, arts college stop, jamai osmania, adikmet, ramnagar gundu...) between 07.30 a. m to 08.00 a. m from arts college bus stop. i being a resident of one of those areas is facing a lot of problem as i have to take tsrtc buses to reach ramnagar gundu and catch my office bus. i am waiting for nearly 20 mins and there is no sight of any bus. there are lot many people who will be employing this route and they are also facing the same problem. as there are vary less number of buses say one bus for every 30 to 40 mins, the buses that are reaching are getting rushy causing a lot of problem. it will be very helpful if tsrtc can take this into consideration and provide buses within less intervals of time
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      Raju1673
      from Hyderabad, Telangana
      Sep 13, 2016
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      Address: Hyderabad, Andhra Pradesh, 500072
      Website: tstrc

      I Raju, R/o Hyderabad Boarded bus at New Bowenpally Bus No.219 while travelling there was checking going on in Prashanth nagar Bus stand. I am PHC pass holder seeing that pass he directly said me to get down the bus i said i am getting late for my office and as i am phc i can't move here and there in normal way. Then later he is asking me that your already fine what problem do you have you are looking alright then who gave you this PHC pass i said you are not a doctor to ask that but still i showed my left leg which internally i do not have a bone so he is saying that i am lying and this is not fare the way he is questioning.Then he forcing me to come hospital for test.

      Then later again i have one more deficiency i.e pectus excavatum which is related to chest which mine is abnormal seeing that then he is saying that now you can leave. That is unfair.

      He wasted my time and even bus was gone my bag my umbrella everything was in bus and bus left i lost all now to whom should i blame. Having phc pass also there was like torture for me today morning and it was heavily raining.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      sir, i think u must be having a welfare board for physically challenged; please file a complaint stating this incidence.-----sampath
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        A
        ashwin.maroju
        from Hyderabad, Telangana
        Sep 12, 2016
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        Address: Hyderabad, Andhra Pradesh, 500010

        Dear Sir/Madam,

        Construction of RTC Bus Stop Shelter is stopped in mid way at (Last Bus Stop) Telecom Colony, Kanaji Guda (Alwal), Subhash Nagar, Secunderabad. Bus Shelter is ready in full shape, but kept on road without erecting them since more than 3 months. Its is obstructing to the vehicular traffic also. Photo snap is attached herewith for your ready reference.

        I sincerely request the concern authorities to take immediate action and complete the construction of bus stop shelter.

        Also kindly increase the bus service (Service No. 23 T) frequency( for every 30 mins, 1 bus) to the same Telecom colony as there are more number of commutators (Students, Office goers, senior citizens, handicapped people) are waiting for bus and sometimes they are forced to walk upto Kanaji Guda Bus Stop or Shubash Nagar Bus Stop about 1 Km. Or at least kindly increase bus service to Kistamma Colony or Green Field Colony via Telecom Colony entrance (Kamman) which will give much needed relief to the residents of telecom colony and nearby colony residents.

        Thanking you.
        A Frequent Bus Commutator
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          keerthijessy
          from Surat, Gujarat
          Aug 16, 2016
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          Address: Hyderabad, Andhra Pradesh, 500035
          Website: www.tsrtconline.in

          Waste service in tartc buses. Delay timing no time sense for drivers unexpected stops unexpected languages unexpected answers from drivers i travel[protected] driver name mutta rao he has no concern about passengers no time sense and he has no time sense and he provide reservation seats for others when reservation passengers are arrived they aare not response and they are not move away from seats waste service from tartc
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Bus from lb Nagar to beechpalli service no. 83310 should start from lb Nagar at 5:10 am but its nw 6:35am nw it is at mgbs what kind service is this tsrtc providing.
          Seriously the worst service seen till nw by any state rtc.
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            S
            SPO CDFD
            from Hyderabad, Telangana
            Aug 16, 2016
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            Address: 500020
            Website: tsrtconline.in

            Dear sir

            I want bringing to your kind notice that tstrc gajwel pragnapur depo bus driver was handed over bus to conductor for driving while on duty piket to pragnapur on 14/08/2016 it is very danger practice and it is almost all passenger life kept in risk, we notice that the driver will take six month driving practice with abled guides hence i request you to please take appropriate action on both i have video which was taken by me and also photo of bus ticket for service no. Tna66412 etc i am unable to upload the same at here
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              B.venkat
              from Bengaluru, Karnataka
              Aug 14, 2016
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              Address: Adilabad, Andhra Pradesh
              Website: www.tsrtc.com

              Hi customer care team,

              I booked ticket from Asifabad to Hyderabad on Aug 2016 seat no : 6. Back side seat guy was behaving rudely with me regarding the seat. I booked super luxury, service number 8058, it is push back seats and he was telling that I cannot push my seat back and was using foul language. These people should get punished for behaving such rudely
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                Y
                Yesayya Mandiramu
                from Roha, Maharashtra
                Aug 12, 2016
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                Address: Hyderabad, Andhra Pradesh, 500028

                We were travelling in our car on 12.08.2016 in the bhel area and our car stopped at the signal the bus driver was so rash the distance between the bus and the car was so less even a thinnest person cant go between the bus and the car. And after the waiting at the signal was over when we started and crossed the signal the bus driver almost again touched the sides of the car this time when we were trying to talk to the driver he has been very rude and was telling us note down my no and if you dare lodge a complaint. I request you to look into the matter and take action against the driver. And the bus was also giving out thick black smoke the bus no is ap11z 2204
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  S
                  Sri Sailam
                  from Morjim, Goa
                  Aug 12, 2016
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                  Address: Hyderabad, Andhra Pradesh, 500013
                  Website: Tsrtc

                  Bus No AP29Z 2186 Dated 12.8.2016, time 7:45, MGBS stop. I have to go to Ghatkesar but the bus driver and conductor are saying it won't stop in Uppal and Ghatkesar bypass. Even other express bus conductor were hesitating to reveal the stop. They are saying only at bibinagar bhongir it stops. Eventough bus is with 4 passengers but not allowing to get in for uppal bus stop. Pls arrange for an express stop at Ghatkesar it is one of the crowdest busstop. Hope for early action.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    S
                    suhaileng
                    from Mumbai, Maharashtra
                    Aug 11, 2016
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                    Address: 500002
                    Website: www.tsrtcbus.in

                    Dear sir / madam

                    Greetings from tsrtc passengers.

                    Have a good day!

                    There are very very few buses from charminar to mehdipatnam via seetarambagh from 8 am to 10 am.

                    Please increase the frequency of buses every 30 minutes from 8 am to 10 am in route charminar to mehdipatnam via seetarambagh.

                    Kindly do the needful.

                    Waiting for your valuable services and response

                    Please introduce one bus in route no. 65 s at 8 am from charminar to mehdipatnam via seetarambagh.


                    Thanks and best regards

                    Tsrtc passengers.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      M
                      Madhu Kunde
                      from Hyderabad, Telangana
                      Aug 12, 2016
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                      Address: Hyderabad, Andhra Pradesh
                      Website: tsrtcpass.in

                      My name is Kunde Madhu having SSC hall ticket number [protected]. I tried for applying buspass.In this academic year untill now i didn't apply for bus. But when i try to apply in website "tsrtcpass.in" after entering my SSC hall ticket number it shows as
                      ( Already Registered With The Following;Name :JUVILILAPALLY USHA;
                      Father Name :JUVILILAPALLY UPPALAIAH
                      Application Number : [protected].)
                      and it is not accept my details.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        M
                        Masz
                        from Hyderabad, Telangana
                        Aug 4, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500072
                        Website: Www.Tsrtconline.in

                        Dear sir,
                        I would like to file a complaint against a driver for rash driving.
                        On 3rd august while on my way to jntu Hyderabad from tolichowki via cyber towers a Rtc bus belonging to KPHB depot from waverock to jeedimetla hit my bike from behind near sujana forum mall. Upon confrontation with the driver, he started abusing me and threatened me as well.
                        The driver identified himself as P GANESH and the bus number was AP11Z6179.
                        I request you to kindly take appropriate action against the driver.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        At rtc bus TS07UE8195 was driving very rudely with a dangerous driving, on 08/09/21, 5.00 pm at narsingi limits.
                        Plese kindly take action.
                        rtc bus no AP11Z7174 was driving very rudely with a dangerous driving, on 11/12/21, 5.00 pm at koti bank street road.other vehicles also faced problem with the bus
                        Plese kindly take action.
                        Today I.e 28th Dec 2021 at 4o clock I went pickup my child from school that time one small kid around 15years of age driving pulsar 150 too fast infront of school driving I was surprised and saw that student also from the same school (bala karthikeya) which Is located in turkayamjal, hyderabad. 501510. For any doubts u can check cvtv near to that school My humble request is to allocate one police men near the school zones is safe for children from other rash drivers.
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                          S
                          sowmika
                          from Hyderabad, Telangana
                          Aug 3, 2016
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                          Address: Warangal, Andhra Pradesh, 506002

                          The poem created by me is having intention to stop accidents. It is useful, so can be used to display on roads for public.
                          End accidents
                          A poem by t. Sowmika, warangal
                          As we know, accidents
                          Are harassing incidents
                          Result is bad
                          And sad

                          "fast thrills but kills"
                          It's hazardous if drivers are negligent while operating vehicles
                          The major reason is this and has very often
                          Made people orphan

                          Afe speed of driving vehicles on roads should be calculated and enforced
                          Condition of them and roads should be improved
                          Educate public about reasons and safety measures
                          Top dangerous adventures

                          Alcohol test should be conducted
                          Those who violate rules should be punished
                          Let us come together to avoid it and put an end
                          It can be done
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            B
                            Boini Sravan Kumar Yadav
                            from Hyderabad, Telangana
                            Jul 30, 2016
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                            Resolved

                            Address: 500020

                            I, B sravan Kumar working in TSRTC have applied for a Icici bank credit card. One of your representative called me and took the documents Xerox last 3weeks ago they told me that the company executive will make a confirmation call. Till now I don't have any call. So what is the status of my Icici Bank credit card. so tell me the current status of my Icici Bank credit card.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ecox) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Kola1982
                              from Khed, Maharashtra
                              Jul 23, 2016
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                              Address: Hyderabad, Andhra Pradesh, 500072

                              Conductor refused to give change to my wife, today(23/7/2016 at 1:30pm) ) while travelling my wife from Rama chandra puram to koti 217A(Ap 11Z 5434), she gave 100 note to conductor, at the time of destination reached she asked conductor to give change, he refused to give change and talked rudely with her by using filty language, Please take action on him..
                              Insist your conductor to respect womens
                              Thank you
                              K.Chandra Sekhar
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                vsk1967
                                from Delhi, Delhi
                                Jul 23, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500018

                                Please note i wanted to cancel my ticket no. 52394153 for date of journey on 23.07.2016 at night 20.45 pm. I had booked the ticket through moti nagar agent code hydmoti2, the agent said he is unable to cancel my ticket since i changed the date of journey once. The agent did not inform at the time changing the date from 22nd july 23 rd july that if the date is changed then ticket can not be cancelled. The ticket is not cancelled by agent on request and no refund is paid. This is not the correct way, if customer wants to cancel his booking after deducting the cancellation charges should refund to customer.

                                Regards,

                                Suresh kumar
                                [protected]
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  venk reddy
                                  from Chennai, Tamil Nadu
                                  Jul 21, 2016
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                                  Address: Rangareddy, Andhra Pradesh, 500047

                                  I boarded the bus at r k nagar bus stop and requested for ticket to
                                  Secunderabad. The lady conductor issued me the ticket from safilguda to secunderabad and charged rs 10/-. However the ticket charge from r k nagar to secunderabad is only rs 9/-. Either she should have asked me to give correct change or give me back rs 1/-. When i asked her for about issuing a wrong ticket. She argued that it was correct and there is no value for rs 1/-.

                                  I am not bothered about losing rs 1/-. However, i have doubt on why that conductor issued a wrong ticket. As educated i can understand that ticket charges were more, think o[censored]neducated and who are unaware of ticket charges. Why there is no transparency? Why conductors behave like this? Can't there be any monitoring procedure so that such acts of conductors can be straightened?
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    Ktr83
                                    from Vasai-Virar, Maharashtra
                                    Jul 14, 2016
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                                    Address: Nizamabad, Andhra Pradesh
                                    Website: www.tsrtc.online.in

                                    Dear sir
                                    We r to inform you that while journey from Jbs bus stand to Nzb in Indra bus no.AP29Z3379 not a single mobile switch board is good bcs today everyone has mobile and connect each other from this so we request you kindly look in to the matter and resolve the issues .
                                    Let's come together and made our country as DIGITAL INDIA.
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                                      Rajkumar Mmparmoor
                                      from Hyderabad, Telangana
                                      Jul 10, 2016
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                                      Address: Nizamabad, Andhra Pradesh, 503224
                                      Website: www.tsrtconline.in

                                      Dear sir'
                                      We are traqelling from armoor... To shamshabad airport... Ticket number.52331041.. On 10th july.2016..In bus no..7516...

                                      Its very sad to explain about bus damage.. Full of water in seats.. How we have to sit. For 6 hours in the bus...
                                      We need answer from bus depot armoor for maintaing dirty seats in buses.. And driver is also talking rude with us name rajanna...

                                      Take immediate action on this issue.. Other wise we will compaint to yiur hifh authorities...
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        santoshp87
                                        Jul 3, 2016
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                                        Address: Hyderabad, Andhra Pradesh, 500003
                                        Website: www.tsrtconline.in/oprs-web

                                        We booked a ticket from JBS to Mancherial for service number 8179 with TKT NO 52293278. The bus should start from MGBS at 07:45AM and should be available at 08:30AM in JBS. But the bus arrived at 09:02AM in JBS, here 32 min delay, when i tried to complaint this to Station Manager, he was not available and i almost tried for 30 mins to catch him in JBS, when i asked about this at enquiry they were saying this is common and expected for MNCL depot buses and sometimes the delay may be 1hr, how can they say like this? And the bus has to be reached Mancherial by 01:35PM, but the bus reached Mancherial at 03:05PM, here the delay is 1hr30min. Why the TSRTC posted the wrong timings in website and charged Rs.20 for reservation, are we earning money without work and is our time not precious? In what way i can get justice. This is the example for the problems of citizens in Hyderabad because of TSRTC, then what about the people in Rural area?
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                        Im a college student and evrdy day morning from 7.30-8 there is only one bus available from dsnr to mehdiptnam due to this we students, employees and fellow passengers are facing lot of inconvience and are unable to reach college and workplaces on time.
                                        Please kindly look into the matter and try to resolve it soon.
                                        Thanking you.
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