Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Dear Sir/Madam,
We have travelled today i.e., 26 April 2023 morning from MGBS to KODAD for 300 rupees each ticket costing 600 for two passengers in Super Luxury. When we returned from KODAD to MGBS TSRTC charged 330 per ticket costing 660 for two passengers today itself. When asked to conductor on increase of 30 per ticket he said that “fare prices are controlled by Bus Bhavan and these days fare prices dynamic everyday, we cannot do anything, complain to any authority if you have”. Attached are the tickets for your kind reference and request you to take serious action on TSRTC. In every bus 35 to 42 passengers travel in every journey, 30 rupees might be small amount but, burden of travelling in government buses is increasing daily. If ticket prices are dynamic everyday how much financial burden is imposed on every citizen. Pls think and help common citizens.

Today 26.04.2023
i am travelling from Jntu to Skyview building via 195 bus at 9.40 am.

i have amount 2-5k in between and also multiple Bank Cards. please respond and resolve my issue As soon as possible.

We are From Drk.we taken 1combination and 2 tickets to pragathi Nagat Kaman .
He printed Milestone to Pragathi Nagar kaman. Actually from DrK to kaman its 20 ruppes but he printed Milestone to Drk and taken 40 rupees.
Buss no- AP11Z6936

From Bachupally to waverock there are only 1 to 3 buses in the morning which is not sufficient. Due to this so many people are standing on the foot boards and travelling on it.

So, please do some enquiry and keep more 3 buses from Bachupally to waverock in morning and evening times.

Dear Sir/Madam,
This is the second time which gave me immense mental pressure and humiliation, because of careless and irresponsible crew of MGBS controller and bus service 88807 crew of dated 23 April 2023, service time 9.30 pm.

The bus service 88807, came to platform around 10.15pm, instead of 9.30pm. And even after requesting for several times, the bus crew started service around 10.45 pm from MGBS and during entire journey, bus stopped and waited several times, because of this bus reached at 9.45 am on 24th April 2023 at it's destination, that is Bengaluru, bus reached destination almost 2 hours and 15 minutes approximately. The actual scheduled time to reach at destination is 7.30 am, on 24th April 2023, but reached 2 + hours late. Normally in Bengaluru during office hours traffic is heavy and because of that I reached home around 10.30am. And there by I reached office at 11.09am, instead of 9.30am.

So now because of carelessness and irresponsibility of TSRTC staff gave me immense mental pressure and restlessness.

It is my humble request to take action against TSRTC staff of MGBS and bus crew and give me justice.

Thank you,

Common Passenger
Sureshkumar K R,
Bus service number: 88807,
My Ticket number: 74456848
DOJ:[protected]
Departure Time: 9.30pm from MGBS

I am paid bus ticket charges 400/- through phone pey has been successfully completed but mechine was not generated ticket and again I paid cash 400/- to conductor my phone pey transaction number:
[protected]
RTC vehicle no: TS08Z0244
DRV: 214468 TIM: N860W025018
DEPOT : MIYAPUR-1, 22002133
Date: 22/Apr/2023 time : 04:59 am
Please refund my money phone pey transaction 400/-
Thanks
G Gopi Reddy

Sir/ma'am

I traveled from mg bus stand Hyderabad to srisailam on 20/4/2023 at 11:30 pm, at the time of deboarding i left my very costly headphones in the bus, it would be a great help if you track the lost headphones and help me to get it back.

Name - Anuj sharma
Bus no - TS09Z7824

I'm a student studying in 12 th class.. I attended coaching class after school by climbing 290 the deboarding in secundrabad and then I'll change to 10 number bus to deboard at lal bungalow (Ameerpet) and after completing class around 7 pm I'll again take the same bus and reach station from their I'll catch 290 which heads towards jbs as it takes time to reach chilkalguda stop to climb.. so I take bus from station to jbs and I'll return in the same bus.. while comeing to actually complicate .. it's about Today as i had reached station and climbed 290 around 7.40pm and reached jbs around 7.50 ... But the conductor refused me to board the bus again as I'm a student with student pass .. and it's 8pm .. it's the so called TSRTC runned under the able guidance of so called MD ... When you people want only money then don't sell the pass for 500 just turn public organisation to private and earn is this the way you serve the students... As I don't remember the bus number I'm mentioning the date when it's happened and time 19 April 2023 around 7. 50pm it's departed from jbs busstand 290(bus number) ... Hope you people will change it's not the first time happened with me ...

This is from pesari Gopal Reddy...I worked in Telangana depot and retired also...I changed my wife name from Pesari radhika to pesari punyavathi accordingly as per her certificate...we changed in bus pass also took acknowledgement from panchayat office also but still general manager of bus depot is not agreeing and again saying to get a letter from panchayat office...please check already I have submitted the name change and having regressal from them...I request to give buspass to my wife ...

This is the third time happening in the current month where the bus driver did not stop to pick me up.i have specifically bought premum monthly pass worth 5400/- for the puspak services if puspak would not stop, then what's the point of buy such a highly priced pass. This is very annoying and the service that's offered is really pathetic in terms of behavior as well.

Today I was standing near the ORR toll gate in shamshabad to board the bus which from airport for gachibowli. Bus driver did not stop deliberately inspite of having space. Rather the bus stopped a little ahead and picked up another person and did not wait for me.i literally had to book a cab and then go for my office.i[censored] don't believe then pls check the cctv footage of 18thApr2023 of 09:30 AM. After that I called up your duty mobile of airport to report this incident and to my surprise the supervisor also spoke to me in a very casual manner as if he does not care. This very indeed a really worst service.

I waited for more than half hour nearly 10 buses of 219 gone ...no body stopped at madeenaguda bus stop near westside

This is to complain about non compliance of passenger pick up. This is the third time happening in a month that even after standing in the bus stand, the pushpak buses especially the airport Volvo buses are not stopping to pick up passengers.
Today again I was standing at the ORR toll gate where the buses stop mandatorily but the bus driver refused to stop and pick me up .I waved my hand as well to make the bus stop but it did not stop. Post that I called up your airport duty cell to report the same but the response was way too casual. It seems there is no value for time and money of the passengers who buys passes. Every month I am buying the premium bus passes of 5400/- and still I have to go by local transport by paying extra, then what is the point of buying a bus pass? If this is the way you treat your passenger who buys the premium pass, then m sorry to say that the service is pathetic.

There is no Buses facilities available in between Makthal to Raikod-Narva mandal(Narayanpet district)

There is 15 to 30 peoples are going on daily in auto, jeep.. Please look into issue and make buses available at least two round in between Makthal to Raikod.

Bus number 49
Mehdipatnam to Banjara hills road no 12
I lost my trophy/award in bus...
Kindly please please provide me ASAP..
Accept my humble request sir/ma'am.

AP 11 Z 6234, lady conductor, she is using abusive words with the passengers, and she is not telling which bus stop it is and when I asked to her she is shouting like anything, please take an action on her she is bahaviour not at all good, she scoulding she is irritating on all passengers when we ask for information about the bus stop,

Complaint For Suryapet Depo
From 4:20pm to 6:30pm no palle velugu bus, suryapet to danthalapally route, this is not not for the first time, hope this will be fixed soon, now time is 6:30pm still we are waiting for the bus, two express buses are came but mine was not x road hence that buses not stopped here

Good evening sir/madam, the bus was an express with service number [AP24Z 0048]
Suryapet depot[SRPT].The bus started from hanumakonda[HNK] bus stop at 4.30 and apart from warangal[WGL] bus stop, the bus stopped at various places between warangal bus stop to thorrur where the pallevelugu bus should stop and all the passangers include me talked with conductor to not stop at too many places but he reluctantly doesn't cared us, so as a higher authority please show an immediate action regarding such situations,
My greetings.

Conductor said that to leave the because of he don't have change in
uppal
bus no ap 28 z623

I belong to dardepalli area of jangoan district. On Sunday that is 09/04/2023 at 3:32 pm took bus to warangal to dardepall. I'm carrying vegetables from market in bus. What is tomato box 1 weight 22 to 25kgs and one vegetable sack weights around 34kgs exactly because I counted them.
The reason of complaint is that the bus conductor asked extra money for luggage.
So i refuced to give but he fought with me and defaming me in front of everyone in the bus.
I told him that I'll pay only for ticket and him to charge ticket for luggage then he in showed in his machine and ask me to give 100 rupees separately, but I asked him to give ticket then only I'll pay... Then he immediately with anger and shouted on me using curse words he pulled out ticket from his machine asked me to pay. Then I told him that this is wrong that u have to include luggage with passenger ticket not seperate and i said this much will not be i usually pay like with my ticket only not seperate how much u say... Then he shouted on me that not to say rules to me i gave you ticket you have to pay he screemed then I paid anyway..
But i felt very bad with this conductor rude behavior.. Pleasse not this into consideration and take my complaint and immediate action on conductor.
Complaint as:
1. Asking extra money more than ticket price.
2.Defaming and behaving rude with me in front of every passenger in bus.
3. Not following rules on ticket issue on luggage charge.
Bus no: AP28Z1325
Depot: warangal
Bus shift: 3rd shift from warangal to palakurthy.
Bus timing: 3:30pm start from warangal depot.

The driver of the bus was soft well mannered. But the co staff's behaviour is really very harsh. He even not allowing me to board the bus as I want to drop down at SuryaPETA. He also compelled driver not to issue ticket to me. He hadn't offered water bottle in Garuda plus. When requested for it answered too rudly. He may be not interested in this job. Please take action regarding it. I will take this issue personally.