Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Hi.. i have booked a ticket from MGBS to Majestic banglore service no 88588(super luxury).. the bus supposed to reach mgbs @8 PM but it reached 8.30PM, post that the driver kept the bus in in the platform till 9.30PM. They stopped the bus in all the stops through out journey and the bus supposed to reach to Bangalore by 6.15AM.. it was 3 hours dealy .. seems like TSRTC is following the private buses rules.. I had belief that the govt strictly follow the timings. So that we can reach out destination and go back to our work but today my experience is too bad.. because of the delay I lost my half day at office and an important meeting

Please look into this issue and sort it out at the earliest.. it's the worst experience i had in the TSRTC.

On date may 4, rajadhani buses of khammam depot at 6.30 AM and bhel depot of 7AM bus were not stopped at miyapur x road.
Hyderabad to khammam buses.

Bus Driver P. Gyaneshwar (as said to me) driving TSRTC bus no TS08 UH 4420 at Chandanagar Divider opposite to Chandanagar bus stop jammed into my car TS09 GA 1886 from the left while overtaking from the left hand side. I was gradually moving in the traffic jam as there was one side road divider and another side this bus, so I can not do anything except moving slowly. After jamming he even started arguments and started blaming me whereas I was standing. My car Co-driver backseat side left-side is fully dented and scratched. If this is the attitude of the driver innocent people are at risk of their lives for their fault. Since i was late to office couldn’t lodge a police complaint. I don’t know whether any serious measures are taken by TSRTC for such risk to the lives of common people.. pictures enclosed of bus, bus driver, and accident area..

Good morning, sir/ma'am..
It's month of May and the weather isn't as comfortable to travel everyday for students. We were promised we'd have two buses of Ibrahimpatnam but there aren't any. It's been issued that our CM has initiated double the buses than before for students but our Nadergul buses aren't reliable as much and we're made to adjust in the sweaty environment by student crowd in one single bus. As per student pass for April and May, we weren't allowed to have one. We'd appreciate one single bus in our Nadergul zone to travel safe atleast on these days. As for June, we'd want two buses and nothing more. Please take action for these buses to stay constant and we students are asking for two. Thank you and we'd appreciate if it wasn't for taking this action after May.

Hi This is M Alam from Hyderabad.
Dated 30th April 2023 at Rajiv Gandhi international airport TSRTC booking counter i was paying using upi an amount of ₹250 to book ticket to Gachibowli
Amount deducted from my side & shows successful but TSRTC counter shows not received
Then they argued you'll get back your amount and convince me to pay cash.
So i paid twice for my single journey & still not get back my amount

I purchased one ticket for Shilparamam from the arrival hall. Waited 40 minutes for the bus, due to which I misplaced my ticket, even though i had done payment online, the bus conductor and your TSRTC staff was not at all helpful, and kept on insisting me to find the ticket which I eventually found after missing the bus. The staff was very rude and not at all helpful, if i had not find the ticket i would had to pay again, even though there was a record of payment already made online through phone pe.

Hi, i made transaction from GPay to pay the ticket fare and i made two transactions grom gpay which debited money from my account but not credited to you. Please refund my Money 1160(580+580)
Upi id:
[protected]
[protected]

Hello
I'm sindhu travelling in the service 1963-Garuda plus service from Hyderabad to kothagudem
Booked the seat no 40 as beside me it's male candidate
So worst that TSRTC is maintaining like how come a seat can be allocated to male candidate beside a female candidate
This is not at all fare and I have faced a worst journey that felt very conjusted and uncomfortable to sit beside a male candidate
Hope TSRTC will be understanding the scenario and changing the rules

We are paying more for less distance.I am T.Phaneendrudu a resident of macha bollaram .I work as govt.teacher in zpha Pamulaparthy.I daily commute from Lakdawala toGouraram.Alwal is 8 km away from JBS.when we go from gouraram to Alwal ticket is being issued till jobs as there no genuine bus stop at Alwal.please restore Alwal as a bus stop so that we will be released from burden

Naku ticket ivvaledu kani money tisukunaru
Two times money tisukunaru
Bus number 7299
Bus registered number ts21z 0104
Hyderabad mgbs to karimnagar 310rs
Two times money tisukunaru

Dear Sir/Madam,
I traveled from place harapanahalli to Itagi place today evening. I suppose to travel to huvinahadagli i was in hurry meanwhile bus also was started hence I couldn't be able to see board. I asked conductor that i need to go to huvinahadagli he said get in. And then bus moved towards Itagi. I excused for this again conductor made a mistake that he given ticket to somewhat place amount of RS 60 which is higher than 3 times of my place. One is he made me to travel in wrong route and then he given a ticket of rs 60. This very unfair and i want my money back at any cost with punishment amount. I hope i will get solution for my problem so that he will not made such mistakes in future.

I get into the bus at panjagutta central but conductor charged ticket from mythrivanam
Bus no AP11Z7323
Time: 7:09PM
TNA134242
Date:27 apr

Dear Sir/Madam,
We have travelled today i.e., 26 April 2023 morning from MGBS to KODAD for 300 rupees each ticket costing 600 for two passengers in Super Luxury. When we returned from KODAD to MGBS TSRTC charged 330 per ticket costing 660 for two passengers today itself. When asked to conductor on increase of 30 per ticket he said that “fare prices are controlled by Bus Bhavan and these days fare prices dynamic everyday, we cannot do anything, complain to any authority if you have”. Attached are the tickets for your kind reference and request you to take serious action on TSRTC. In every bus 35 to 42 passengers travel in every journey, 30 rupees might be small amount but, burden of travelling in government buses is increasing daily. If ticket prices are dynamic everyday how much financial burden is imposed on every citizen. Pls think and help common citizens.

Today 26.04.2023
i am travelling from Jntu to Skyview building via 195 bus at 9.40 am.

i have amount 2-5k in between and also multiple Bank Cards. please respond and resolve my issue As soon as possible.

We are From Drk.we taken 1combination and 2 tickets to pragathi Nagat Kaman .
He printed Milestone to Pragathi Nagar kaman. Actually from DrK to kaman its 20 ruppes but he printed Milestone to Drk and taken 40 rupees.
Buss no- AP11Z6936

From Bachupally to waverock there are only 1 to 3 buses in the morning which is not sufficient. Due to this so many people are standing on the foot boards and travelling on it.

So, please do some enquiry and keep more 3 buses from Bachupally to waverock in morning and evening times.

Dear Sir/Madam,
This is the second time which gave me immense mental pressure and humiliation, because of careless and irresponsible crew of MGBS controller and bus service 88807 crew of dated 23 April 2023, service time 9.30 pm.

The bus service 88807, came to platform around 10.15pm, instead of 9.30pm. And even after requesting for several times, the bus crew started service around 10.45 pm from MGBS and during entire journey, bus stopped and waited several times, because of this bus reached at 9.45 am on 24th April 2023 at it's destination, that is Bengaluru, bus reached destination almost 2 hours and 15 minutes approximately. The actual scheduled time to reach at destination is 7.30 am, on 24th April 2023, but reached 2 + hours late. Normally in Bengaluru during office hours traffic is heavy and because of that I reached home around 10.30am. And there by I reached office at 11.09am, instead of 9.30am.

So now because of carelessness and irresponsibility of TSRTC staff gave me immense mental pressure and restlessness.

It is my humble request to take action against TSRTC staff of MGBS and bus crew and give me justice.

Thank you,

Common Passenger
Sureshkumar K R,
Bus service number: 88807,
My Ticket number: 74456848
DOJ:[protected]
Departure Time: 9.30pm from MGBS

I am paid bus ticket charges 400/- through phone pey has been successfully completed but mechine was not generated ticket and again I paid cash 400/- to conductor my phone pey transaction number:
[protected]
RTC vehicle no: TS08Z0244
DRV: 214468 TIM: N860W025018
DEPOT : MIYAPUR-1, 22002133
Date: 22/Apr/2023 time : 04:59 am
Please refund my money phone pey transaction 400/-
Thanks
G Gopi Reddy

Sir/ma'am

I traveled from mg bus stand Hyderabad to srisailam on 20/4/2023 at 11:30 pm, at the time of deboarding i left my very costly headphones in the bus, it would be a great help if you track the lost headphones and help me to get it back.

Name - Anuj sharma
Bus no - TS09Z7824

I'm a student studying in 12 th class.. I attended coaching class after school by climbing 290 the deboarding in secundrabad and then I'll change to 10 number bus to deboard at lal bungalow (Ameerpet) and after completing class around 7 pm I'll again take the same bus and reach station from their I'll catch 290 which heads towards jbs as it takes time to reach chilkalguda stop to climb.. so I take bus from station to jbs and I'll return in the same bus.. while comeing to actually complicate .. it's about Today as i had reached station and climbed 290 around 7.40pm and reached jbs around 7.50 ... But the conductor refused me to board the bus again as I'm a student with student pass .. and it's 8pm .. it's the so called TSRTC runned under the able guidance of so called MD ... When you people want only money then don't sell the pass for 500 just turn public organisation to private and earn is this the way you serve the students... As I don't remember the bus number I'm mentioning the date when it's happened and time 19 April 2023 around 7. 50pm it's departed from jbs busstand 290(bus number) ... Hope you people will change it's not the first time happened with me ...