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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 14

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A
Ash47
May 9, 2023
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Date 08 May 2023 11:20PM
Bus Number : TS21Z0002
Place : Karimnagar Toll gate

There was traffic jam near gate.
The bus driver with out checking for vehicles at the back recklessly took the bus back inspite of my continuous horn.
The bus hit my car at the front causing damage.
Upon talking to him, behaved rudely and went away.
These sort of reckless drivers will endanger the life of passengers and people nearby.
This also brings disrepute to the TSRTC and overall damages the reputation of noble service of good drivers and their profession.

Kindly take strict action.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    T
    T GHANSHYAM SINGH
    May 8, 2023
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    Address: Ghanshyam Singh Supdt. Retd. Commr.of Labour. 2-2-1089. F.403, Ratnam Happy Homes, main road, GOLNAKA 500013. HYD.

    On[protected] Time 06:52. I had board a Express Bus to BIDAR with family (3) from MGBS (Depot HYD2). HYD-BIDAR Bus TNA70967, DRV:24Z0038, CND273842, QN50210233. The Driver while driving collected Cash amount Rs.720/- upto BALKI which is unfair/negligence. The correct amount is Rs.630/- upto BIDAR. I request the authority to enquire and refund the excess amount. My phone no. [protected].
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      R
      Rajanak Manish
      May 8, 2023
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      Address: Parsigutta

      At CHILKAGUDA Bus stop 44x bus was not stopped at the stop
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        V
        Varmac
        from Hyderabad, Andhra Pradesh
        May 6, 2023
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        Address: Hyderabad

        I have travelled from Hyderabad mgbs busstand to sri kalahasti in Tsrtc rajadhani bus after some distance travelled the Ac bus mirrors were broken due to bad maintenance and the broken piece of glass was also flown towards passenger s due to air coming inside fastly and they have changed the bus in miryalaguda. The changed bus was also so baddd the water from the outlet of Ac was falling of on the passengers.all the passengers are wetted with the water like that only we reached the sri kalahasti. And today I booked return ticket from sri kalahasti to Hyderabad and enquired about the condition of the bus he said that same water bus only. How the Tsrtc can provide this type of discomfartance for the passengers who are paying 1400 with all taxes and getting watered by bus and discomfort travel.i need half of my money to be returned for not giving promised comfort to passengers and in two times
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          A
          arunkanthamr
          May 6, 2023
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          Very poor AC condition in GARUDA
          PLUS MULTIAXIL while travelling from Suryapet to MGBS Hyd.
          Don’t ply these busses causing inconvenience to passengers.
          Regards
          Arun Kanth
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            G
            Gayathri456
            May 5, 2023
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            Hi.. i have booked a ticket from MGBS to Majestic banglore service no 88588(super luxury).. the bus supposed to reach mgbs @8 PM but it reached 8.30PM, post that the driver kept the bus in in the platform till 9.30PM. They stopped the bus in all the stops through out journey and the bus supposed to reach to Bangalore by 6.15AM.. it was 3 hours dealy .. seems like TSRTC is following the private buses rules.. I had belief that the govt strictly follow the timings. So that we can reach out destination and go back to our work but today my experience is too bad.. because of the delay I lost my half day at office and an important meeting

            Please look into this issue and sort it out at the earliest.. it's the worst experience i had in the TSRTC.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              A
              Athresh
              May 4, 2023
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              On date may 4, rajadhani buses of khammam depot at 6.30 AM and bhel depot of 7AM bus were not stopped at miyapur x road.
              Hyderabad to khammam buses.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                D
                Deb San
                from Hyderabad, Telangana
                May 3, 2023
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                Address: Hyderabad, 500049

                Bus Driver P. Gyaneshwar (as said to me) driving TSRTC bus no TS08 UH 4420 at Chandanagar Divider opposite to Chandanagar bus stop jammed into my car TS09 GA 1886 from the left while overtaking from the left hand side. I was gradually moving in the traffic jam as there was one side road divider and another side this bus, so I can not do anything except moving slowly. After jamming he even started arguments and started blaming me whereas I was standing. My car Co-driver backseat side left-side is fully dented and scratched. If this is the attitude of the driver innocent people are at risk of their lives for their fault. Since i was late to office couldn’t lodge a police complaint. I don’t know whether any serious measures are taken by TSRTC for such risk to the lives of common people.. pictures enclosed of bus, bus driver, and accident area..
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  R
                  [email protected]
                  May 2, 2023
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                  Address: Sphoorthy Engineering college, kammaguda, Nadergul

                  Good morning, sir/ma'am..
                  It's month of May and the weather isn't as comfortable to travel everyday for students. We were promised we'd have two buses of Ibrahimpatnam but there aren't any. It's been issued that our CM has initiated double the buses than before for students but our Nadergul buses aren't reliable as much and we're made to adjust in the sweaty environment by student crowd in one single bus. As per student pass for April and May, we weren't allowed to have one. We'd appreciate one single bus in our Nadergul zone to travel safe atleast on these days. As for June, we'd want two buses and nothing more. Please take action for these buses to stay constant and we students are asking for two. Thank you and we'd appreciate if it wasn't for taking this action after May.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    A
                    Alam@m
                    from Hyderabad, Telangana
                    May 2, 2023
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                    Address: Rajiv Gandhi international airport

                    Hi This is M Alam from Hyderabad.
                    Dated 30th April 2023 at Rajiv Gandhi international airport TSRTC booking counter i was paying using upi an amount of ₹250 to book ticket to Gachibowli
                    Amount deducted from my side & shows successful but TSRTC counter shows not received
                    Then they argued you'll get back your amount and convince me to pay cash.
                    So i paid twice for my single journey & still not get back my amount
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      M
                      Mandeep Bhusri
                      May 2, 2023
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                      Address: A 302 Aryaman Awas, Opp Swastik City, Behind Pooja Farms

                      I purchased one ticket for Shilparamam from the arrival hall. Waited 40 minutes for the bus, due to which I misplaced my ticket, even though i had done payment online, the bus conductor and your TSRTC staff was not at all helpful, and kept on insisting me to find the ticket which I eventually found after missing the bus. The staff was very rude and not at all helpful, if i had not find the ticket i would had to pay again, even though there was a record of payment already made online through phone pe.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        S
                        Sravan kumar9901
                        from Peddapalli, Andhra Pradesh
                        May 1, 2023
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                        Hi, i made transaction from GPay to pay the ticket fare and i made two transactions grom gpay which debited money from my account but not credited to you. Please refund my Money 1160(580+580)
                        Upi id:
                        [protected]
                        [protected]
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Sindhu bharatha
                          from Hyderabad, Uttar Pradesh
                          Apr 29, 2023
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                          Hello
                          I'm sindhu travelling in the service 1963-Garuda plus service from Hyderabad to kothagudem
                          Booked the seat no 40 as beside me it's male candidate
                          So worst that TSRTC is maintaining like how come a seat can be allocated to male candidate beside a female candidate
                          This is not at all fare and I have faced a worst journey that felt very conjusted and uncomfortable to sit beside a male candidate
                          Hope TSRTC will be understanding the scenario and changing the rules
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            P
                            Phani thrigulla
                            from Hyderabad, Telangana
                            Apr 28, 2023
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                            Address: Flat no.202 macha bollaram

                            We are paying more for less distance.I am T.Phaneendrudu a resident of macha bollaram .I work as govt.teacher in zpha Pamulaparthy.I daily commute from Lakdawala toGouraram.Alwal is 8 km away from JBS.when we go from gouraram to Alwal ticket is being issued till jobs as there no genuine bus stop at Alwal.please restore Alwal as a bus stop so that we will be released from burden
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              V
                              varaprasadkl07
                              from Anantapur, Andhra Pradesh
                              Apr 28, 2023
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                              Address: Hyderabad mgbs bus stand

                              Naku ticket ivvaledu kani money tisukunaru
                              Two times money tisukunaru
                              Bus number 7299
                              Bus registered number ts21z 0104
                              Hyderabad mgbs to karimnagar 310rs
                              Two times money tisukunaru
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                S
                                Savitha U S
                                Apr 27, 2023
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                                Dear Sir/Madam,
                                I traveled from place harapanahalli to Itagi place today evening. I suppose to travel to huvinahadagli i was in hurry meanwhile bus also was started hence I couldn't be able to see board. I asked conductor that i need to go to huvinahadagli he said get in. And then bus moved towards Itagi. I excused for this again conductor made a mistake that he given ticket to somewhat place amount of RS 60 which is higher than 3 times of my place. One is he made me to travel in wrong route and then he given a ticket of rs 60. This very unfair and i want my money back at any cost with punishment amount. I hope i will get solution for my problem so that he will not made such mistakes in future.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  G
                                  Galaxy A50S
                                  Apr 27, 2023
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                                  I get into the bus at panjagutta central but conductor charged ticket from mythrivanam
                                  Bus no AP11Z7323
                                  Time: 7:09PM
                                  TNA134242
                                  Date:27 apr
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    B
                                    brk.nbt
                                    Apr 26, 2023
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                                    Dear Sir/Madam,
                                    We have travelled today i.e., 26 April 2023 morning from MGBS to KODAD for 300 rupees each ticket costing 600 for two passengers in Super Luxury. When we returned from KODAD to MGBS TSRTC charged 330 per ticket costing 660 for two passengers today itself. When asked to conductor on increase of 30 per ticket he said that “fare prices are controlled by Bus Bhavan and these days fare prices dynamic everyday, we cannot do anything, complain to any authority if you have”. Attached are the tickets for your kind reference and request you to take serious action on TSRTC. In every bus 35 to 42 passengers travel in every journey, 30 rupees might be small amount but, burden of travelling in government buses is increasing daily. If ticket prices are dynamic everyday how much financial burden is imposed on every citizen. Pls think and help common citizens.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      Shaikmuneer37
                                      from Hyderabad, Telangana
                                      Apr 26, 2023
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                                      Address: kphp

                                      Today 26.04.2023
                                      i am travelling from Jntu to Skyview building via 195 bus at 9.40 am.

                                      i have amount 2-5k in between and also multiple Bank Cards. please respond and resolve my issue As soon as possible.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        V
                                        Venkat4147
                                        Apr 25, 2023
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                                        Address: Pragathi Nagar Kaman

                                        We are From Drk.we taken 1combination and 2 tickets to pragathi Nagat Kaman .
                                        He printed Milestone to Pragathi Nagar kaman. Actually from DrK to kaman its 20 ruppes but he printed Milestone to Drk and taken 40 rupees.
                                        Buss no- AP11Z6936
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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