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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025

Complaints 2379

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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 14

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Address: zaheerabad india

I was travelling from lingampally to miyapur in bus
it was full rush i kept money in my front pocket i withdraw money to pay my kid tuition/ college fee. it very difficult for me to earn that money again as am daily wage labour.
kindly look into this and do something

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Address: VANASTALIPURAM

GOOD MORNING SIR,
on 08/04/2023, 11:42 hours, with consignment 6421078 was loaded at ELuru(eluru to Hayathnagar), and same was reached to MGBS on 09/04/2023, 04:36AM(as per online tracking). but so far the item was not reached Hayathnagar. Regarding the issue, on 09/04/2023 I went to Hayathnagar but they are saying the parcel in MGBS only. Today morning i.e on 10/04/2023 around 10:30AM also i went toHayathnagar but they are saying...

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Address: Telangana

I didn't receive remaining amount after taking ticket and the bus conductor behaviour was so manipulative and made us feel so uncomfortable he took money and didn't return anu change to me he was sitting in seat and sleeping

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I reserved a ticket to vijayawada from kothagudem travel date is 06.04.2023, service 8898 was cancelled on 06.04.2023 and it was not informed either by message or by call, amount was not refunded, ticket number 73958674

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Address: Nirmal

On this day 8/APR/2023 5.30 am
TS 09Z 7650. WE asked him about the time and the driver shouted at us "first of all see the board and come in we asked he argued with us. Its not an express bus it's Rajadhani and his behaviour is ridiculous. I don't know his name but the way he treat is like auto driver he felt like his the owner of that bus. He argued and loudly shouted at us we're paying. So take action against him

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Address: Gowthami PG Qcity Gowlidoddi Hyderabad

Hi, my name is Bhagvan Patil, on 7th April, 2023, i was travelling from IIITH to BHEL Bus stop. I gave ₹ 500/- for the ticket cost of ₹25/- as i didn't had change. I got down at BHEL Bus stop in hurry and forget to ask the remaining change. The Bus no is 217 and I am attaching the photos of my ticket . So, please help me to get back my remaining amount as soon as possible.

Thanks in advance.

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Address: Warangal

I was travelling with my family near Mulugu chowrastha warangal in my car having Car number :- TS03FA5096 there a TSRTC Bus having Bus Number :- TS21Z0030 driver almost hitted our car but by Grace of God the accident got saved but the driver was driving the bus very badly and rashly when we tried to scold the driver he behaved rudely and argued despite being his fault this type of issues are increasing day by day and needed to be resolved please look into this otherwise we have to do a FIR for the same

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I am a frequent traveller of tsrtc. Today I am traveling to miyapur from zahirabad. But the conductor refused to give ticket for the said bus stop and charged me for Y Junction. I want to lodge a complaint against the conductor and the said service.

Dhiraj
[protected]

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Address: Chanda nagar

Merun colour purse has lost by me in the city bus while traveling at ime is around between 6 to 6:30pm in that my pan card and aadhar card is there plzz help me to find out inbetween miyapur to Chanda nagar

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Daily waiting for more than 1 hour but there is rarely bus for secunderabad from Wipro circle nanagramagooda

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Address: Shiva prasad

Driver behaviour is not good in talking rudely in driver behaviour owner in bus feeling driver asking serious get out my bus
In road saide

Please checking bus driver behaviour and another customer not suffering

Bus -TN-A27274
DATE-30/03/23
GODHAVARIKHANI TO ASIFBAD
MY NAME- I SHIVA PRASAD
KAKINADA, AP,
[protected]

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Address: 9154484205

Actually i book 6288901, miyapur x road - kodad, after 48 hr s also no information RTC GIVEN ADVT AS QUICK DELIVARY . what meaning

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Address: Vikarabad

Sir,
Conductor behaviour is not good in bus she is talking rudely in sadashivapet to vikarabad bus ie.bus no TS 07UA 2078

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Address: Vikarabad

Sir,
Iam the citizen of VIKARABAD district,
Today is a working day to our college, but bus passes not valid today,
Why we have money pass but why bus passes not allowed

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Address: Kachiguda Bus stop (Railway Station)

All the TSRTC Busses are not waiting/stopping in the Kachiguda Bus stand (Railway station), but all the busses are stopping in front of Railway station entrance, this is not only today its from past several days. even after complaining to the present authorities there is no use,
They are using Busses as 7 seater autos standing out of the railway station and not starting the busses until they are fully filled, and due to which all the road is getting blocked,

today i have missed my 6am train because of this, now i have to go back as there is no other alternative.

I request to take up the action on this asap

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Address: Sri Manik prabhu Milaya, H no 15-2-8 SBI Colony, post Gandhi gunj kumbarwada

I am a frequent traveler on Hyderabad Bidar route and there are so many TSRTC as well as KSRTC buses between these cities but there is not even a single platform board with destination as Bidar in MGBS.As this is one of the main inter state route it will help so many commuters who are non locals and visit Hyderabad for so many reasons.Hope TSRTC resolve this isaue

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Address: Qno:A135, BDL Township, Bhanur Patancheru

Misbehaviour with passengers
I am a student of inter 2nd year who was traveling from Patancheru to bdl in PTC to shankarpalli bus ( 502)
The bus started at the bus station at 12:40PM
It reached bdl at 1:17pm
The conductor of the bus was rash to the passenger. He shouted at me so badly like in telugu( మనిషివేన, నీ కథలు అన్ని ఇంట్లో పెట్టుకో) just for keeping my ticket out
Not only with me he also shouted at a passenger for asking change and he dropped of a old women just because one of the 10rupees notewas a bit torn
He was so rude and was shouting at consumers
If this isn't solved here I am gonna complain to a higher authority
He have to tell me a sorry for shouting at me without my mistake

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Address: Kazipet

Website: Tsrtc cargo

I had a deliver of a package in kazipet it was reached hanmakonda at 23/03/2023
But still I haven't take it still now it was urgent to me I have a mandatory work with that package I really suffering with this problem please solve it as soon as possible and take the action on this complaint
Thanking you

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Dear TSRTC
I shoban from Kothagudem, I booked a ticket from kothagudem to hyderabad through TSRTC site BusNo.34341 (BCM to BHEL) seat No 37 Journey Date/Time 26/03/2023(23:00) . I paid money in Paytm with UPI Ref No;[protected] paid on12:07 PM 26/03/2023. But ticket confirmation has not been done till now.

Please verify and confirm or send the money back immediately

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Address: Hyderabad

I am Ambika from Hyderabad, Yesterday morning I travelled in a RTC bus AP29Z3150 JANGAON with my parents. The bus conductor was misbehaved and used the unparliament words. And he is not even giving the ticket, when we asked him regarding the same, he took the ticket of another passenger who is getting down in the next bus station, and same thing he was repeated by forcely taking the my ticket. When I warned him, he started abusing us, and commenting on us with driver In unparliament words.

We are really felt bad and unhappy about this incident. I am complaining this because I don't want any another women should not face this kind of issues.

Hoping higher officials will take the necessary action on this incident. And if required I would like to talk with the officials. I am dropping my mobile number in case of any information needed.

Thank you,
Ambika
[protected]

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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 14

Lost 25000 in bus

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Consignment no 64210768

A complaint on conductor

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Service cancelled , not informed and amount not refunded

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Dj

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Remaining amount of the bus fare not received

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Very Rash driving by the Bus driver of Bus number TS21Z0030

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Complaint against conductor

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I lost my purse

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No availability of buses for secunderabad from Wipro circle

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Driver Behaviour wrongly

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My cargo issue

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Bus passes

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Bus passes

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Stopping busses in front of Kachiguda Railway Station and blocking the entrance

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Regarding display of platform boards for routes Bidar and Kalaburagi

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Bus conductor rash behaviour

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Very late delivery

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Ticket not booked

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I am complaining on Bus Conductor who is misbehaved and used unparliament words to women passengers

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