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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Oct 12, 2026
Complaints 2393
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30
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 14

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A
Alfred Raju
May 12, 2023
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The Rajadhani AC bus which is scheduled at 3pm from warangal to uppal doesn't have a working AC but just the blowers are working. The passengers were sweating and nrml busses seemed better. Since passengers are charged for AC, authorities must check the condition before scheduling the bus. I'm utterly disappointed by tsrtc Rajadhani busses. Hope the authorities take necessary measures to make the journey more comfortable as this is summer season.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    B
    Bhaskarrr
    May 11, 2023
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    It's been one and half hour waiting at siddipet bustand for jangaon bus
    But they mentioned in board that every 20 min there is one bus .
    Stupid TSRTC
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      O
      Oppp
      from Hyderabad, Telangana
      May 10, 2023
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      Address: Esic medical College and hospital sanathnagar, Hyderabad, Telangana

      Money given:500
      Ticket amount:190
      Ticket no.00007862
      Route no.71
      Issued stage:erragadda
      Service :0511
      Issued date 10/5/23 at 9:57:52 am
      DRV :220344
      BUS: 29Z3566
      WB:14456
      CON:220724
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        A
        Ash47
        May 9, 2023
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        Date 08 May 2023 11:20PM
        Bus Number : TS21Z0002
        Place : Karimnagar Toll gate

        There was traffic jam near gate.
        The bus driver with out checking for vehicles at the back recklessly took the bus back inspite of my continuous horn.
        The bus hit my car at the front causing damage.
        Upon talking to him, behaved rudely and went away.
        These sort of reckless drivers will endanger the life of passengers and people nearby.
        This also brings disrepute to the TSRTC and overall damages the reputation of noble service of good drivers and their profession.

        Kindly take strict action.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          T
          T GHANSHYAM SINGH
          May 8, 2023
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          Address: Ghanshyam Singh Supdt. Retd. Commr.of Labour. 2-2-1089. F.403, Ratnam Happy Homes, main road, GOLNAKA 500013. HYD.

          On[protected] Time 06:52. I had board a Express Bus to BIDAR with family (3) from MGBS (Depot HYD2). HYD-BIDAR Bus TNA70967, DRV:24Z0038, CND273842, QN50210233. The Driver while driving collected Cash amount Rs.720/- upto BALKI which is unfair/negligence. The correct amount is Rs.630/- upto BIDAR. I request the authority to enquire and refund the excess amount. My phone no. [protected].
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            R
            Rajanak Manish
            May 8, 2023
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            Address: Parsigutta

            At CHILKAGUDA Bus stop 44x bus was not stopped at the stop
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              V
              Varmac
              from Hyderabad, Andhra Pradesh
              May 6, 2023
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              Address: Hyderabad

              I have travelled from Hyderabad mgbs busstand to sri kalahasti in Tsrtc rajadhani bus after some distance travelled the Ac bus mirrors were broken due to bad maintenance and the broken piece of glass was also flown towards passenger s due to air coming inside fastly and they have changed the bus in miryalaguda. The changed bus was also so baddd the water from the outlet of Ac was falling of on the passengers.all the passengers are wetted with the water like that only we reached the sri kalahasti. And today I booked return ticket from sri kalahasti to Hyderabad and enquired about the condition of the bus he said that same water bus only. How the Tsrtc can provide this type of discomfartance for the passengers who are paying 1400 with all taxes and getting watered by bus and discomfort travel.i need half of my money to be returned for not giving promised comfort to passengers and in two times
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                A
                arunkanthamr
                May 6, 2023
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                Very poor AC condition in GARUDA
                PLUS MULTIAXIL while travelling from Suryapet to MGBS Hyd.
                Don’t ply these busses causing inconvenience to passengers.
                Regards
                Arun Kanth
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  G
                  Gayathri456
                  May 5, 2023
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                  Hi.. i have booked a ticket from MGBS to Majestic banglore service no 88588(super luxury).. the bus supposed to reach mgbs @8 PM but it reached 8.30PM, post that the driver kept the bus in in the platform till 9.30PM. They stopped the bus in all the stops through out journey and the bus supposed to reach to Bangalore by 6.15AM.. it was 3 hours dealy .. seems like TSRTC is following the private buses rules.. I had belief that the govt strictly follow the timings. So that we can reach out destination and go back to our work but today my experience is too bad.. because of the delay I lost my half day at office and an important meeting

                  Please look into this issue and sort it out at the earliest.. it's the worst experience i had in the TSRTC.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    A
                    Athresh
                    May 4, 2023
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                    On date may 4, rajadhani buses of khammam depot at 6.30 AM and bhel depot of 7AM bus were not stopped at miyapur x road.
                    Hyderabad to khammam buses.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      D
                      Deb San
                      from Hyderabad, Telangana
                      May 3, 2023
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                      Address: Hyderabad, 500049

                      Bus Driver P. Gyaneshwar (as said to me) driving TSRTC bus no TS08 UH 4420 at Chandanagar Divider opposite to Chandanagar bus stop jammed into my car TS09 GA 1886 from the left while overtaking from the left hand side. I was gradually moving in the traffic jam as there was one side road divider and another side this bus, so I can not do anything except moving slowly. After jamming he even started arguments and started blaming me whereas I was standing. My car Co-driver backseat side left-side is fully dented and scratched. If this is the attitude of the driver innocent people are at risk of their lives for their fault. Since i was late to office couldn’t lodge a police complaint. I don’t know whether any serious measures are taken by TSRTC for such risk to the lives of common people.. pictures enclosed of bus, bus driver, and accident area..
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        R
                        [email protected]
                        May 2, 2023
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                        Address: Sphoorthy Engineering college, kammaguda, Nadergul

                        Good morning, sir/ma'am..
                        It's month of May and the weather isn't as comfortable to travel everyday for students. We were promised we'd have two buses of Ibrahimpatnam but there aren't any. It's been issued that our CM has initiated double the buses than before for students but our Nadergul buses aren't reliable as much and we're made to adjust in the sweaty environment by student crowd in one single bus. As per student pass for April and May, we weren't allowed to have one. We'd appreciate one single bus in our Nadergul zone to travel safe atleast on these days. As for June, we'd want two buses and nothing more. Please take action for these buses to stay constant and we students are asking for two. Thank you and we'd appreciate if it wasn't for taking this action after May.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          A
                          Alam@m
                          from Hyderabad, Telangana
                          May 2, 2023
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                          Address: Rajiv Gandhi international airport

                          Hi This is M Alam from Hyderabad.
                          Dated 30th April 2023 at Rajiv Gandhi international airport TSRTC booking counter i was paying using upi an amount of ₹250 to book ticket to Gachibowli
                          Amount deducted from my side & shows successful but TSRTC counter shows not received
                          Then they argued you'll get back your amount and convince me to pay cash.
                          So i paid twice for my single journey & still not get back my amount
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            M
                            Mandeep Bhusri
                            May 2, 2023
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                            Address: A 302 Aryaman Awas, Opp Swastik City, Behind Pooja Farms

                            I purchased one ticket for Shilparamam from the arrival hall. Waited 40 minutes for the bus, due to which I misplaced my ticket, even though i had done payment online, the bus conductor and your TSRTC staff was not at all helpful, and kept on insisting me to find the ticket which I eventually found after missing the bus. The staff was very rude and not at all helpful, if i had not find the ticket i would had to pay again, even though there was a record of payment already made online through phone pe.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              S
                              Sravan kumar9901
                              from Peddapalli, Andhra Pradesh
                              May 1, 2023
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                              Hi, i made transaction from GPay to pay the ticket fare and i made two transactions grom gpay which debited money from my account but not credited to you. Please refund my Money 1160(580+580)
                              Upi id:
                              [protected]
                              [protected]
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                S
                                Sindhu bharatha
                                from Hyderabad, Uttar Pradesh
                                Apr 29, 2023
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                                Hello
                                I'm sindhu travelling in the service 1963-Garuda plus service from Hyderabad to kothagudem
                                Booked the seat no 40 as beside me it's male candidate
                                So worst that TSRTC is maintaining like how come a seat can be allocated to male candidate beside a female candidate
                                This is not at all fare and I have faced a worst journey that felt very conjusted and uncomfortable to sit beside a male candidate
                                Hope TSRTC will be understanding the scenario and changing the rules
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  P
                                  Phani thrigulla
                                  from Hyderabad, Telangana
                                  Apr 28, 2023
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                                  Address: Flat no.202 macha bollaram

                                  We are paying more for less distance.I am T.Phaneendrudu a resident of macha bollaram .I work as govt.teacher in zpha Pamulaparthy.I daily commute from Lakdawala toGouraram.Alwal is 8 km away from JBS.when we go from gouraram to Alwal ticket is being issued till jobs as there no genuine bus stop at Alwal.please restore Alwal as a bus stop so that we will be released from burden
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    V
                                    varaprasadkl07
                                    from Anantapur, Andhra Pradesh
                                    Apr 28, 2023
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                                    Address: Hyderabad mgbs bus stand

                                    Naku ticket ivvaledu kani money tisukunaru
                                    Two times money tisukunaru
                                    Bus number 7299
                                    Bus registered number ts21z 0104
                                    Hyderabad mgbs to karimnagar 310rs
                                    Two times money tisukunaru
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      Savitha U S
                                      Apr 27, 2023
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                                      Dear Sir/Madam,
                                      I traveled from place harapanahalli to Itagi place today evening. I suppose to travel to huvinahadagli i was in hurry meanwhile bus also was started hence I couldn't be able to see board. I asked conductor that i need to go to huvinahadagli he said get in. And then bus moved towards Itagi. I excused for this again conductor made a mistake that he given ticket to somewhat place amount of RS 60 which is higher than 3 times of my place. One is he made me to travel in wrong route and then he given a ticket of rs 60. This very unfair and i want my money back at any cost with punishment amount. I hope i will get solution for my problem so that he will not made such mistakes in future.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        G
                                        Galaxy A50S
                                        Apr 27, 2023
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                                        I get into the bus at panjagutta central but conductor charged ticket from mythrivanam
                                        Bus no AP11Z7323
                                        Time: 7:09PM
                                        TNA134242
                                        Date:27 apr
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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